SLH Globalist benefits
Hi all,
Does anyone know if all benefits of Globalist in hotel like, room upgrade, Breakfast or lounge access are available in SLH and all other new joining brands ? Thanks Ym1 |
I suspect no in the absence of a clear statement to the contrary since SPG (and now Starriott) didn't give elite benefits in general at Design Hotels, although individual hotels could give stuff like upgrades as an above and beyond courtesy when available. I suspect that some SLH properties particulate in FHR or Virtuoso, so that might be the way to get some benefits and also Hyatt credit. |
Stated WOH / SLH Benefits (regardless of status) are supposed to include:
- Free Continental Breakfast - Free WiFi - Early Check-In / Late Check-Out (based on availability) - One Room Category Upgrade (based on availability) Most of these benefits are already standard SLH benefits if you book directly with them, so I also doubt any additional Globalist recognition (especially from hotels that just recently joined). |
Originally Posted by Dsm2m2
(Post 31105177)
Stated WOH / SLH Benefits (regardless of status) are supposed to include:
- Free Continental Breakfast - Free WiFi - Early Check-In / Late Check-Out (based on availability) - One Room Category Upgrade (based on availability) Most of these benefits are already standard SLH benefits if you book directly with them, so I also doubt any additional Globalist recognition (especially from hotels that just recently joined). I have one paid booking and one with points all done via Hyatt site. |
Originally Posted by MSPeconomist
(Post 31104849)
I suspect no in the absence of a clear statement to the contrary since SPG (and now Starriott) didn't give elite benefits in general at Design Hotels, although individual hotels could give stuff like upgrades as an above and beyond courtesy when available. I suspect that some SLH properties particulate in FHR or Virtuoso, so that might be the way to get some benefits and also Hyatt credit. |
We recently stayed at one of the SLH properties in the UK - Tylney Hall. No welcome, no upgrade, no late check out and a fairly awful breakfast. There was wifi but that was free for all guests and it wasn't very fast.
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Originally Posted by ym1
(Post 31104829)
Hi all,
Does anyone know if all benefits of Globalist in hotel like, room upgrade, Breakfast or lounge access are available in SLH and all other new joining brands ? Thanks Ym1 as far as I can tell from reading the posts (and based on my own experience in The Plymouth, Hyatt needs to drastically change the benefits and pricetags in the T&C's with SLH for this partnership to be a success, or else it will die, like the 1-2 year or so experiment with Oasis Homes. |
Originally Posted by 59Impala
(Post 31145735)
To my knowledge, Globalists do not have more benefits than other tiers. You may find more information in the main thread: https://www.flyertalk.com/forum/hyat...rtnership.html
as far as I can tell from reading the posts (and based on my own experience in The Plymouth, Hyatt needs to drastically change the benefits and pricetags in the T&C's with SLH for this partnership to be a success, or else it will die, like the 1-2 year or so experiment with Oasis Homes. This is a partnership for people with points to burn who are less concerned about how much value they get per point. If your in that boat, then you now have a lot of new (and fairly terrific) options in new places. However, if you want 2 cents of value per point and you are all about elite benefits, then, clearly, this partnership was never meant for you, anyway. I know, I know... as a Hyatt loyalist/glob it's probably hard to imagine they'd every launch anything that wasn't specifically geared towards YOU or US.... but that was the case with this. |
Clearly, YMMV, but I've now stayed in two SLH hotels, one in Italy and one in Greece and can tell you that at both I was recognized and thanked for being a Hyatt Globalist, got upgraded rooms both times, free breakfast (anything off the menu, not continental), free wifi and a late checkout in Italy (didn't need/request that in Greece).
Also, another YMMV, but stayed at a Joie de Vivre hotel (Kabuki) in San Francisco and got the same treatment - thanked for being a Globalist, upgrade, etc. It feels like Hyatt is committed to try and integrate the new hotels the own and foster the partnership with SLH. We'll see how it pans out over time, but my experience has been so far, so good. |
JDV is a Hyatt, not a partnership, so no surprise there.
I'm surprised that you got that treatment at SLH properties though. That is good to hear; I may end up at one in Helsinki for a week and a half. An upgrade would definitely be appreciated for a stay of that length. |
Originally Posted by VegasGambler
(Post 31146977)
JDV is a Hyatt, not a partnership, so no surprise there.
I'm surprised that you got that treatment at SLH properties though. That is good to hear; I may end up at one in Helsinki for a week and a half. An upgrade would definitely be appreciated for a stay off that length. |
Originally Posted by lighthouse206
(Post 31145980)
This is a partnership for people with points to burn who are less concerned about how much value they get per point. If your in that boat, then you now have a lot of new (and fairly terrific) options in new places. However, if you want 2 cents of value per point and you are all about elite benefits, then, clearly, this partnership was never meant for you, anyway.
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I'm getting over 2cpp and credit for Santorini, which I wouldn't have gotten credit in before and would have had to use cash on some other hotel. Overall I'm happy there. I agree the partnership has major flaws such as the augmented cash price to get Hyatt credit being the biggest flaw, but it definitely has value.
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I just made a reservation for the Hotel Haven in Helsinki. The price was the same as the flexible rate on the hotel website (with the same terms -- cancel by 6pm the day before checkin, or pay a 1-night penalty fee. This is actually more generous than any Hyatt property I know of, even with the globalist 24-hr benefit). There were also two cheaper, nonrefundable rates, but those were not available through Hyatt. I very rarely book nonrefundable hotel rates anyway so this is not that big of a deal. It should be noted that the flexible + breakfast rate on the hotel website was €30 more than I paid, so I am getting a slightly better deal.
If I also get similar benefits to what I'd get at a Hyatt as a globalist, that is not bad at all. |
I think the best way to approach SLH right now is a bit like the MGM partnership - i.e., no specific on-property benefits for Globalists - but with hope that on-the-ground data points will surprise in a positive way over time. |
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