SU service center experience in BKK
 

Just booked a flight yesterday at Aeroflot's Service Center/Agency here in BKK and it was a vastly improved experience compared to previous occasions. For getting to Eastern Europe from here you just can't beat their prices, 800 USD round-trip to Bucharest compared to at least 1200 on other carriers (summertime :rolleyes: ).

The service agent at first was surprised by my request to credit the miles to my FB account (there wasn't a single Skyteam indicator around that office even now so she was curious how I knew about that), but managed to get it into the system and was extremely pleasant, even doing a workaround to get me a 2-month T-fare ticket instead of the usual 3-month one that cost 50$ more (and would have been my only regular option given that I want to go next week).

I'll still have to go through the anguish of a night layover in SVO, but things are definitely looking up for this company :)

I agree things are looking up. I just booked 6 award tickets using Sky Miles from SVO to OVB and got them for 25k each and was charged only $5 each to redeem them. I'm curious how far I can get from OVB into Eastern Europe on a 25k redemption award. Technically, OVB is Asia and SVO is Europe so this allows 25k to go a long way (literally ;) )