FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   SkyTeam (https://www.flyertalk.com/forum/skyteam-412/)
-   -   Asante Rewards (https://www.flyertalk.com/forum/skyteam/2138781-asante-rewards.html)

pfka Oct 18, 2023 3:55 pm

Asante Rewards
 
I am Asande gold member so I have Sky Elite Plus Tier as they told me in Kenya Airways and I wonder if KLM will accept my status on their flights.
Kenya Airways does not provide yet any membership card no physical or digital card, they have only membership number.
Does anyone know if KLM accept Asante rewards status only by membership number or at all?

rava.stuff Nov 5, 2023 1:11 am

Did you try it out in the meantime? I have a flight with Air Europa tomorrow and couldn't add my Asante number online. I doubt it will work at the airport. Has anyone succeeded yet?

rava.stuff Nov 5, 2023 7:47 am

Short update: did the online check-in with Air Europa and selected Flying Blue (Kenya Airways) as programme. I introduced my Asante number and it got recognised as frequent traveller. The boarding pass says SkyPriority and an extra bag was added automatically to my allowance. Quite impressed!

Artee Jan 31, 2024 2:20 pm


Originally Posted by pfka (Post 35674893)
I am Asande gold member so I have Sky Elite Plus Tier as they told me in Kenya Airways and I wonder if KLM will accept my status on their flights.
Kenya Airways does not provide yet any membership card no physical or digital card, they have only membership number.
Does anyone know if KLM accept Asante rewards status only by membership number or at all?

https://cimg4.ibsrv.net/gimg/www.fly...d05aba5c7f.jpg
I have this.

Eason359 Feb 8, 2024 12:14 pm

For now, I sucessfully use KQ*G on KLM, Air Europa,both automatically Identify as Elite Plus, but I can also do the human check use with China Eastern and Xiamen Air.

ethanaviation May 18, 2024 10:11 pm


Originally Posted by Eason359 (Post 35982256)
For now, I sucessfully use KQ*G on KLM, Air Europa,both automatically Identify as Elite Plus, but I can also do the human check use with China Eastern and Xiamen Air.

Does anyone have experience with DL?

hco Jun 22, 2024 8:11 am


Originally Posted by Eason359 (Post 35982256)
For now, I sucessfully use KQ*G on KLM, Air Europa,both automatically Identify as Elite Plus, but I can also do the human check use with China Eastern and Xiamen Air.

Did KQ*G work with China Eastern? Have some flights with them coming up.

hco Jun 28, 2024 4:39 am


Originally Posted by hco (Post 36322415)
Did KQ*G work with China Eastern? Have some flights with them coming up.

Answering myself: I could not add my Asante Gold# during online check in and also not at the check in desk at ICN.

I did get into the lounges at ICN and PVG anyway.

MrSnoot78 Jul 12, 2024 11:16 pm

Does anyone know if 25 flights with SkyTeam are enough to maintain Gold status after the status match, or is it actually 30 flights? I've contacted Asante four times in the past six months about this but never received a response.

MrSnoot78 Aug 12, 2024 12:33 pm

Has anyone received an answer yet or has any idea how to best contact Asante Rewards? I never get any response when I write to [email protected], [email protected], or via WhatsApp.

Artee Aug 12, 2024 1:04 pm


Originally Posted by MrSnoot78 (Post 36447436)
Has anyone received an answer yet or has any idea how to best contact Asante Rewards? I never get any response when I write to [email protected], [email protected], or via WhatsApp.

I got my match ages ago.
ita are also offering status match.

https://www.headforpoints.com/2024/0...via-ita-match/

csycsycsy Aug 13, 2024 3:45 am


Originally Posted by rava.stuff (Post 35720910)
Short update: did the online check-in with Air Europa and selected Flying Blue (Kenya Airways) as programme. I introduced my Asante number and it got recognised as frequent traveller. The boarding pass says SkyPriority and an extra bag was added automatically to my allowance. Quite impressed!


Originally Posted by Eason359 (Post 35982256)
For now, I sucessfully use KQ*G on KLM, Air Europa,both automatically Identify as Elite Plus, but I can also do the human check use with China Eastern and Xiamen Air.

Hi rava.stuff & Eason359,

When you added your KQ# to UX, did it show up as "KQ" or "QK"? Mine is showing as "QK xxxxxx" and it seems like STE+ has not been recognised (no seat selection and no extra baggage"

Thank you!

despaired Aug 17, 2024 8:05 pm

Does Asante get recognized on Vietnam AIrlines?

csycsycsy Aug 20, 2024 1:32 pm


Originally Posted by csycsycsy (Post 36448861)
Hi rava.stuff & Eason359,

When you added your KQ# to UX, did it show up as "KQ" or "QK"? Mine is showing as "QK xxxxxx" and it seems like STE+ has not been recognised (no seat selection and no extra baggage"

Thank you!

Had the UX whatsapp team add the re-add the KQ# for me and it's now shows properly (KQ v QK) and has ELIP.

Wonder if there will be a freebie extension this year.

MrSnoot78 Sep 2, 2024 11:34 pm

I want to share my frustrating experience with Kenya Airways' Asante frequent flyer program to warn others. Despite completing enough flights for mainting Gold Status, a significant portion of which were operated by KLM, these flights were not credited to my account, resulting in the loss of my Gold status. I’ve tried contacting Kenya Airways nearly 10 times through various channels, including their customer service and management, but I haven’t received a single response or even an acknowledgment of receipt. It looks like I’m being blocked without getting any response

When I reached out to KLM, they informed me that the miles had already been allocated to Kenya Airways, yet they never appeared in my account. The lack of communication and resolution from Kenya Airways is extremely concerning.

I strongly advise anyone considering relying on the Asante program to proceed with caution.


All times are GMT -6. The time now is 10:39 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.