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Lounge access in Vietnam
Hi everybody,
I have two upcoming domestic flights in Vietnam (HAN-DAD & DAD-HAN). I am SkyTeam Elite+ through KLM, but as I am based in Germany never ever had a domestic flight with SkyTeam. The SkyTeam lounge access policy states the following: SkyTeam Elite Plus members, regardless of their travel class, are allowed access to a SkyTeam lounge at a particular airport if traveling on or connecting to/from a same-day international flight operated by a SkyTeam member airline. Simply present your same-day ticket for an international SkyTeam airline flight and a valid Elite Plus membership card. My question is will I be granted lounge access even though I only have a domestic flight? |
Originally Posted by Rocket2511
(Post 20502405)
Hi everybody,
I have two upcoming domestic flights in Vietnam (HAN-DAD & DAD-HAN). I am SkyTeam Elite+ through KLM, but as I am based in Germany never ever had a domestic flight with SkyTeam. The SkyTeam lounge access policy states the following: SkyTeam Elite Plus members, regardless of their travel class, are allowed access to a SkyTeam lounge at a particular airport if traveling on or connecting to/from a same-day international flight operated by a SkyTeam member airline. Simply present your same-day ticket for an international SkyTeam airline flight and a valid Elite Plus membership card. My question is will I be granted lounge access even though I only have a domestic flight? |
too bad - what a silly rule....
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Actually, depends on your booking class. If it's biz/1st, you should be issued a separate entry pass into the lounge. Otherwise, since I notice you have Amex Plat, your Priority Pass should get you in.
With that in mind, the lounge at HAN is crappola so you're not missing out much. |
Originally Posted by speedy_j
(Post 20503454)
Actually, depends on your booking class. If it's biz/1st, you should be issued a separate entry pass into the lounge. Otherwise, since I notice you have Amex Plat, your Priority Pass should get you in.
With that in mind, the lounge at HAN is crappola so you're not missing out much. http://imageshack.us/scaled/thumb/30/dscn1571f.jpg http://imageshack.us/scaled/thumb/843/dscn1570o.jpg http://imageshack.us/scaled/thumb/26/dscn1568y.jpg |
Originally Posted by delanotre
(Post 20509206)
crappola...
http://imageshack.us/scaled/thumb/30/dscn1571f.jpg http://imageshack.us/scaled/thumb/843/dscn1570o.jpg http://imageshack.us/scaled/thumb/26/dscn1568y.jpg |
"If this is DOMESTIC lounge ..."
Yes, you are right, it is the INTERNATIONAL lounge where I were last year, going back to SIN. Next month I will have two flights on VN, coming first from NRT with transfer in HAN to DAD in C ( so probably domestic lounge you mention ) and the other, from DAD to VTE via HAN. I don't know if I could wait in the international lounge for this flight to Laos, as it is a VN codeshare on Lao airlines (not Skyteam), with only one segment in C DAD-HAN but in Y for HAN-VTE ...(with the big problem of limited weight to 20kg) some photos on domestic lounge in HAN https://fr.foursquare.com/v/domestic...d6f04d9e666250 |
Regardless of the condition of the lounges at HAN, being inside the lounge is much better than sitting in the plastic chairs at the gates and watching the rats run accross the floor and climbing on the duty free stuff.
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Originally Posted by Rocket2511
(Post 20502405)
The SkyTeam lounge access policy states the following:
SkyTeam Elite Plus members, regardless of their travel class, are allowed access to a SkyTeam lounge at a particular airport if traveling on or connecting to/from a same-day international flight operated by a SkyTeam member airline. Simply present your same-day ticket for an international SkyTeam airline flight and a valid Elite Plus membership card. I am FB Gold - Skyteam Elite Plus I recently flew FRA-HAN-SGN return with Vietnam airlines, and was refused lounge access before both of the domestic legs. The domestic lounges are apparently not treated as Skyteam lounges, even though they have the Skyteam logo displayed above the door. :confused: My flight from HAN-SGN was cancelled by the airline and I was booked on a flight one hour later, so needed wifi to contact my hotel to delay the airport taxi. No lounge access, no other wifi available. Fortunately the lounge receptionist phoned my hotel on her mobile for me. Returning SGN-HAN(-FRA)
I flew HAN-FRA seated in the mothers and young children section of the plane, my sanity barely saved by my acoustic blocking earbuds, and Led Zeppelin. So glad to get home... |
I flew VN last year, RGN-HAN-VNE, and definitely did not feel treated as ST Elite+... No access to the crap lounges, no special seat selection, no excess baggage (I did not have excess baggage but asked anyway), etc.
On the other hand I flew SU a couple of times and I was surprised how well it worked. Maybe it'll just take time. And next month I'll fly SV for the first time and let's see how it goes... |
Coming from Tokyo to Da Nang via Hanoi, in april, I stayed 2 hours in the domestic lounge in Hanoi: four computers, good food and service.
Three pictures http://imageshack.us/scaled/thumb/81...ticlounge3.jpg http://imageshack.us/scaled/thumb/83...ticlounge2.jpg http://imageshack.us/scaled/thumb/54...ticlounge1.jpg |
At SGN the lounges are operated by an independent carrier; you can pay about $15USD for access.
At DAD you cannot pay-in, and connecting late-night to a following morning international doesn't count. Arrive early for better seat selection-- forward cabin seats reserved for elites. No online. Agent in HKG office evidently tried to process an upgrade to business, so they may exist. From what I could catch of the conversation, no one knew how to complete it and she didn't want to call the HAN office again. No market Sky Priority line at SGN domestic security; I was the only one in it at DAD, and the only person who used SP line at HKG, SGN and DAD. Service, still relatively disappointing, but Vietnam in what it is. |
Well I have flights SYD-SGN-HAN-LHR and vice versa coming up (don't ask me how I've ended up with a domestic itinerary in the middle as I'm not stopping in a Vietnam), so hoping that my shiny new Alitalia Gold card will get me lounge access at all stops...
Sky team says domestic access when connecting to and from an international sector, which is the case. |
Originally Posted by Yachtman
(Post 25297059)
Well I have flights SYD-SGN-HAN-LHR and vice versa coming up (don't ask me how I've ended up with a domestic itinerary in the middle as I'm not stopping in a Vietnam), so hoping that my shiny new Alitalia Gold card will get me lounge access at all stops...
Sky team says domestic access when connecting to and from an international sector, which is the case. |
Originally Posted by Goldorak
(Post 25298369)
Should be but be prepared to show your full international itinerary to the lounge dragon. Satellite but important point : do you have a citizenship which requires a visa to enter Vietnam ? If yes, did you realize that this itinerary will require you to have such a visa ? Just in case ;)
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