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-   -   Contacting LHR skyteam lounge directly? (https://www.flyertalk.com/forum/skyteam/1363829-contacting-lhr-skyteam-lounge-directly.html)

beaner01 Jul 6, 2012 10:23 am

Contacting LHR skyteam lounge directly?
 
Does anyone have any experience recovering a lost item from the skyteam lounge at Heathrow? I have just arrived in Cape Town and discovered that I lost the (white) power cord to my Mac laptop somewhere along the way - most likely the terminal 4 lounge at heathrow or the Air France lounge at CDG near the L gates in 2E. It's obviously far from critical, but if it is one of those places and I could pick it up on my return trip in two weeks it might save me buying a replacement (assuming I end up with a South African cord in the immediate future). It seems like it might be a big hassle to get through to a lounge directly, though, and right at the moment I don't have a reasonable way to make lengthy intl. phone calls from SA...any ideas would be greatly appreciated!

DaddyRabbit Jul 6, 2012 10:29 am

Contact the local office of the airline
 

Originally Posted by beaner01 (Post 18880802)
Does anyone have any experience recovering a lost item from the skyteam lounge at Heathrow? I have just arrived in Cape Town and discovered that I lost the (white) power cord to my Mac laptop somewhere along the way - most likely the terminal 4 lounge at heathrow or the Air France lounge at CDG near the L gates in 2E. It's obviously far from critical, but if it is one of those places and I could pick it up on my return trip in two weeks it might save me buying a replacement (assuming I end up with a South African cord in the immediate future). It seems like it might be a big hassle to get through to a lounge directly, though, and right at the moment I don't have a reasonable way to make lengthy intl. phone calls from SA...any ideas would be greatly appreciated!

Contact the local office of the airline you used. They will handle. I left a laptop in a SIN lounge and Sing. Air. sent it to me in Abu Dhabi via currier. It came to my hotel rooml

mtkeller Jul 6, 2012 10:36 am

In terms of phone calls, try Skype (assuming you have a reasonable connection). International rates are really reasonable, and calling US 1-800 numbers is free. Might be worth ringing the medallion line back in the US to see if they can intervene on your behalf somehow.

beaner01 Jul 6, 2012 10:59 am

Thanks, both of you! I am dealing with a terrible internet connection at the moment, but managed to get emails off to both delta and air france, as a start. Definitely might try calling if I can get a good enough connection for Skype tomorrow. And I am not sure I can see air France being quite as proactive as Singapore was - but at least it's just a cord, not the actual laptop :)


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