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Lounge access with SkyTeam
Is there a general rule about lounge access with SkyTeam? I am a Platinum member with AirFrance and I will soon fly in economy (it says "Premium/Abo on the boarding pass)from Marseille to Paris.
The AirFrance website says that access to the lounge is free of charge in Paris and in some few other airports against a fee of 25 € (if space allows). :confused: I am completely perplex now. As a StarAlliance gold I have always free lounge acces when I fly with *. Is the same not true in the case of SkyTeam? Do I really not have access to the lounge in Marseille? |
Originally Posted by TallestHotelInJapan
(Post 18038748)
Is there a general rule about lounge access with SkyTeam? I am a Platinum member with AirFrance and I will soon fly in economy (it says "Premium/Abo on the boarding pass)from Marseille to Paris.
The AirFrance website says that access to the lounge is free of charge in Paris and in some few other airports against a fee of 25 € (if space allows). :confused: I am completely perplex now. As a StarAlliance gold I have always free lounge acces when I fly with *. Is the same not true in the case of SkyTeam? Do I really not have access to the lounge in Marseille? http://www.airfrance.us/X02/en/local...e_platinum.htm |
Originally Posted by 31dany
(Post 18038830)
You're entitled to enter in all lounges from the ST network free of charge...
http://www.airfrance.us/X02/en/local...e_platinum.htm This seems to be true throughout ST. For example, if you're a DL gold or platinum, you will have lounge access on those days that you also have an international connection, but not on other days (even if you're on an international itinerary). |
It's worth pointing out that *A is not entirely dissimilar. UA/US/CO *G will not have lounge access in the US if not flying internationally. However, *G for other programs have lounge access to UA/US/CO lounges in the US even when flying on a purely domestic itinerary. (Hence the motivation for some US-based FTers to get A3 *G status.)
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Originally Posted by cygnus
(Post 18039397)
This is not correct. If you are a FB platinum member and you are on a national flight in France, you only have lounge access when departing from CDG. You will have lounge access to all lounges on your itinerary, whenever you are on a same-day international ticket.
This seems to be true throughout ST. For example, if you're a DL gold or platinum, you will have lounge access on those days that you also have an international connection, but not on other days (even if you're on an international itinerary). Great to know. I have on the same day a connecting flight to Moscow, i.e. Marseille-Paris-Moscow. According to you, I will be allowed to use the lounge in Marseille. |
Originally Posted by TallestHotelInJapan
(Post 18039834)
Great to know. I have on the same day a connecting flight to Moscow, i.e. Marseille-Paris-Moscow. According to you, I will be allowed to use the lounge in Marseille.
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Originally Posted by cygnus
(Post 18039397)
This is not correct. If you are a FB platinum member and you are on a national flight in France, you only have lounge access when departing from CDG.
ORY, BOD and LYS are called "patio lounges" and are nothing to write home about. NCE lounge is quite decent and pleasant. |
Originally Posted by cygnus
(Post 18039397)
This is not correct. If you are a FB platinum member and you are on a national flight in France, you only have lounge access when departing from CDG. You will have lounge access to all lounges on your itinerary, whenever you are on a same-day international ticket.
This seems to be true throughout ST. For example, if you're a DL gold or platinum, you will have lounge access on those days that you also have an international connection, but not on other days (even if you're on an international itinerary). |
Which lounges give access?
How do you know which Skyteam lounges provide access? As a Skyteam Elite member flying BE internationally, I was denied access to one of Air France's Skyteam lounges, being told that Delta passengers don't get access, period. Delta's website says you have access to "most" Skyteam lounges. I also checked Skyteam's website, and can't find policies regarding specific lounges.
https://www.delta.com/skymiles/about...fits/index.jsp |
Which airport? Almost certainly AF should have let you in if you were flying business class or SkyTeam Elite Plus. You can probably harass DL for some SkyPesos over it. At a minimum, DL should be told so they can talk to AF about it.
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I don't think I will raise a stink over that because I have bigger issues to take up with DL over that trip. Plus, for all I know, that lounge might be one of the exceptions for some obscure reason. Nothing works the way it's supposed to at that airport, anyway--or the entire country, for that matter. That's expected.
Off this topic (although part of the same trip), but my bigger issue is that instead of reworking my original fully refundable, changeable, multiple stopover ticket when adding new legs to the trip, DL booked a whole new itinerary instead (on a lower fare class), messing up my upgrades, baggage allowances, and causing me to pay about $500 more than I should have. I didn't immediately realize it. When I called DL about it, one agent told me that even if they had originally booked it correctly as one itinerary, I would lose the international baggage allowances on my domestic legs. I told her it didn't make sense, b/c it's not like I'm going to get rid of some of my luggage on the domestic portions. But she said her supervisor confirmed what she was telling me. I could not believe how mind-blowingly ignorant of their own policies these DL agents can be, including the supervisors. So see, this lounge thing was just a minor annoyance in comparison. |
If you are a BE passenger, you're only entitled to the lounge DL has a contract with. If that's not the AF lounge, and you're not Elite+, you indeed weren't eligible.
But the DL website is VERY clear about this! They list all the lounges one can use after you've submitted your credentials (E+, BE, AMEX etc.). |
Originally Posted by TallestHotelInJapan
(Post 18039834)
Great to know. I have on the same day a connecting flight to Moscow, i.e. Marseille-Paris-Moscow. According to you, I will be allowed to use the lounge in Marseille.
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Originally Posted by KLflyerRalph
(Post 18078683)
If you are a BE passenger, you're only entitled to the lounge DL has a contract with. If that's not the AF lounge, and you're not Elite+, you indeed weren't eligible.
But the DL website is VERY clear about this! They list all the lounges one can use after you've submitted your credentials (E+, BE, AMEX etc.). Having a list showing which specific lounges participate would be most helpful to avoid future inconveniences and embarrassment. All I know is that it was an Air France lounge that also had the SkyTeam logo prominently displayed, and I met the criteria according to the Delta SkyTeam benefits described in the link above, so the only reason would have been be some individual contractual thing at play here, but I can't find the link you are referring to that lists all the lounges. The Delta site links to the SkyTeam site, which lists this particular lounge under their lounge finder, and their terms for use match that of Delta's site: http://www.skyteam.com/en/Why-SkyTeam/SkyTeam-Lounges/ This link lists their general access policy, but again, not anything specific to any particular lounge. |
Originally Posted by JOUY31
(Post 18081116)
Unless I am mistaken, there is NO Air France lounge in Marseille, nor is there a third-party lounge that Air France passengers can use.
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Originally Posted by Marilu
(Post 18083233)
Do you have the link listing the lounges? I could only find this link which lists the general SkyTeam benefits: https://www.delta.com/skymiles/about...fits/index.jsp
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?
Originally Posted by mtkeller
(Post 18083564)
The lounge listing is not hard to find. Select BusinessElite passenger and then find your airport (again, if you'd mentioned the airport, we could have provided clear information faster) to see which lounges you were entitled to. I don't think there's much difference between the BE list and the ST E+ list, but maybe there are a few airports.
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Originally Posted by KLflyerRalph
(Post 18078683)
If you are a BE passenger, you're only entitled to the lounge DL has a contract with. If that's not the AF lounge, and you're not Elite+, you indeed weren't eligible.
But the DL website is VERY clear about this! They list all the lounges one can use after you've submitted your credentials (E+, BE, AMEX etc.). I beg to differ...it is not at all clear to SkyTeam members...outside of North America...I would read their list of members admitted..(SkyTeam Elite etc.etc.) to include us lot outside of N A....but they don't say that, which is not at all clear. |
Originally Posted by mike turnbull
(Post 18131209)
But does that apply to Delta Elite etc., members only ? How about a KL/AF British Elite for life....travelling around North America domestically for a few weeks ? Last time I was there....'Sorry, you may be 'for life' but you have to be travelling Internationally for access'....which to me says, 'for life' perk..forget it.
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Originally Posted by mike turnbull
(Post 18131267)
I beg to differ...it is not at all clear to SkyTeam members...outside of North America...I would read their list of members admitted..(SkyTeam Elite etc.etc.) to include us lot outside of N A....but they don't say that, which is not at all clear.
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Originally Posted by mtkeller
(Post 18133163)
SkyTeam Elite Plus is clear. Doesn't matter which program it's from, if you're SkyTeam Elite Plus, you have lounge access when travelling on a flight with a same day international connection.
I wasn't aware of this 'international leg rule' until recently I wasn't allowed into AM Club Premier lounge in MEX on a purely domestic flight although I am E+ and AMFFP Gold. :mad: Tried it in MEX, MID and CUN. It seems they are following the rules. Defeats the purpose being E+ really. |
Just want to reconfirm (I know this may have been discussed before over and over).
Flying within USA domestic on DL, there's absolutely no lounge access flying ANY CLASS without other paid membership nor credit card, even if you have Elite Plus from foreign airlines. Is this correct? |
Originally Posted by vincewy
(Post 20663354)
Just want to reconfirm (I know this may have been discussed before over and over).
Flying within USA domestic on DL, there's absolutely no lounge access flying ANY CLASS without other paid membership nor credit card, even if you have Elite Plus from foreign airlines. Is this correct? |
Originally Posted by vincewy
(Post 20663354)
Just want to reconfirm (I know this may have been discussed before over and over).
Flying within USA domestic on DL, there's absolutely no lounge access flying ANY CLASS without other paid membership nor credit card, even if you have Elite Plus from foreign airlines. Is this correct? |
im flying from London to Milan and Milan to Rome on Alitalia..i am ST elite plus..do I get lounge access in London and Milan?
This is confusing! Thanks. |
Hi,
Originally Posted by FreqTrav27
(Post 20907079)
im flying from London to Milan and Milan to Rome on Alitalia..i am ST elite plus..do I get lounge access in London and Milan?
This is confusing! Thanks. In Milan, are you connecting from your London flight, or is this on a different day? (a) if you are connecting, you will receive access by showing both your boarding passes (b) if it's a different day, no access in principle. Cheers, GenevaFlyer |
Originally Posted by GenevaFlyer
(Post 20907776)
Hi,
In London, yes, definitely. In Milan, are you connecting from your London flight, or is this on a different day? (a) if you are connecting, you will receive access by showing both your boarding passes (b) if it's a different day, no access in principle. Cheers, GenevaFlyer |
Originally Posted by MSPeconomist
(Post 20670543)
You do get lounge access on domestic connections to/from international, but not with a purely domestic ticket.
http://www.flyertalk.com/forum/21058166-post284.html If you live in US, fly primarily domestic with Delta, and don't care for upgrades. I see little to no benefit of maintaining Medallion Silver or even Gold. By having the AmEx Gold card, I have pretty much the same perks as Silver, with AmEx and "The Club" opening more lounges, Delta better start enhancing their Gold and Platinum with more perks such as free access to Sky Club, else we'll be seeing a lot of folks stop maintaining their ST statuses. |
Sorry to bring this thread back to life, but I have a quick question. I will be flying MSP-ATL-DUS 3/19 in Delta F/J, then on a separate ticket in Y DUS - FCO Alitalia 3/20. Will I have lounge access in DUS even though connecting in Y? The policy on the SkyTeam website is not so clear. Many thanks!
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Originally Posted by BusinessElite25
(Post 26001384)
Sorry to bring this thread back to life, but I have a quick question. I will be flying MSP-ATL-DUS 3/19 in Delta F/J, then on a separate ticket in Y DUS - FCO Alitalia 3/20. Will I have lounge access in DUS even though connecting in Y? The policy on the SkyTeam website is not so clear. Many thanks!
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@BusinessElite25 - No lounge access in DUS I'm afraid.
G |
Originally Posted by BusinessElite25
(Post 26001384)
Sorry to bring this thread back to life, but I have a quick question. I will be flying MSP-ATL-DUS 3/19 in Delta F/J, then on a separate ticket in Y DUS - FCO Alitalia 3/20. Will I have lounge access in DUS even though connecting in Y? The policy on the SkyTeam website is not so clear. Many thanks!
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Originally Posted by raistlin
(Post 26016784)
You would be entitled to lounge access in a SKYTEAM lounge. If you can reach the AF lounge (Terminal B, 3rd floor... I'm not aware of the layout of the terminal) and you are on AZ metal (AZ 421) they should admit you. Hold on to your boarding pass for the incoming flight.
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Originally Posted by Goldorak
(Post 26021147)
There is no Skyteam lounge in DUS. And there is no more AF lounge at DUS for years. The only lounge used by Skyteam (and other) airlines is a contract lounge (Hugo Junkers lounge).
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Originally Posted by raistlin
(Post 26024761)
Then someone should tell the skyteam website :p
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Thanks! All I know is returning to the US I can use the AB lounge in DUS C since I am J. Thanks again!
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Quick question:
If I fly ICN KE:J CGK GA:Y SIN, will I have lounge access in CGK? Likewise on the return leg, if I fly SIN GA:Y CGK KE:J ICN, will I have lounge access in SIN? |
Originally Posted by Unionruler
(Post 28419473)
Quick question:
If I fly ICN KE:J CGK GA:Y SIN, will I have lounge access in CGK? Likewise on the return leg, if I fly SIN GA:Y CGK KE:J ICN, will I have lounge access in SIN? |
Looks like there will be a new SkyTeam lounge opening in Vancouver International Airport. It will be the first in North America and seventh overall shared facility for the alliance. The new lounge will be located in the international terminal.
http://www.experiencetheskies.com/sk...-in-vancouver/ |
Originally Posted by Unionruler
(Post 28419473)
Quick question:
If I fly ICN KE:J CGK GA:Y SIN, will I have lounge access in CGK? Likewise on the return leg, if I fly SIN GA:Y CGK KE:J ICN, will I have lounge access in SIN? If you don't have an Elite Plus status, you will not be given an access in CGK or in SIN on a Y ticket. However, you can still be given access in ICN and in CGK (on the way back) on a J KE ticket. |
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