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-   -   Lounge access with SkyTeam (https://www.flyertalk.com/forum/skyteam/1315539-lounge-access-skyteam.html)

TallestHotelInJapan Feb 18, 2012 6:04 am

Lounge access with SkyTeam
 
Is there a general rule about lounge access with SkyTeam? I am a Platinum member with AirFrance and I will soon fly in economy (it says "Premium/Abo on the boarding pass)from Marseille to Paris.

The AirFrance website says that access to the lounge is free of charge in Paris and in some few other airports against a fee of 25 € (if space allows). :confused:

I am completely perplex now. As a StarAlliance gold I have always free lounge acces when I fly with *.

Is the same not true in the case of SkyTeam? Do I really not have access to the lounge in Marseille?

31dany Feb 18, 2012 6:38 am


Originally Posted by TallestHotelInJapan (Post 18038748)
Is there a general rule about lounge access with SkyTeam? I am a Platinum member with AirFrance and I will soon fly in economy (it says "Premium/Abo on the boarding pass)from Marseille to Paris.

The AirFrance website says that access to the lounge is free of charge in Paris and in some few other airports against a fee of 25 € (if space allows). :confused:

I am completely perplex now. As a StarAlliance gold I have always free lounge acces when I fly with *.

Is the same not true in the case of SkyTeam? Do I really not have access to the lounge in Marseille?

You're entitled to enter in all lounges from the ST network free of charge...
http://www.airfrance.us/X02/en/local...e_platinum.htm

cygnus Feb 18, 2012 9:22 am


Originally Posted by 31dany (Post 18038830)
You're entitled to enter in all lounges from the ST network free of charge...
http://www.airfrance.us/X02/en/local...e_platinum.htm

This is not correct. If you are a FB platinum member and you are on a national flight in France, you only have lounge access when departing from CDG. You will have lounge access to all lounges on your itinerary, whenever you are on a same-day international ticket.

This seems to be true throughout ST. For example, if you're a DL gold or platinum, you will have lounge access on those days that you also have an international connection, but not on other days (even if you're on an international itinerary).

mtkeller Feb 18, 2012 9:31 am

It's worth pointing out that *A is not entirely dissimilar. UA/US/CO *G will not have lounge access in the US if not flying internationally. However, *G for other programs have lounge access to UA/US/CO lounges in the US even when flying on a purely domestic itinerary. (Hence the motivation for some US-based FTers to get A3 *G status.)

TallestHotelInJapan Feb 18, 2012 10:52 am


Originally Posted by cygnus (Post 18039397)
This is not correct. If you are a FB platinum member and you are on a national flight in France, you only have lounge access when departing from CDG. You will have lounge access to all lounges on your itinerary, whenever you are on a same-day international ticket.

This seems to be true throughout ST. For example, if you're a DL gold or platinum, you will have lounge access on those days that you also have an international connection, but not on other days (even if you're on an international itinerary).



Great to know. I have on the same day a connecting flight to Moscow, i.e. Marseille-Paris-Moscow. According to you, I will be allowed to use the lounge in Marseille.

raistlin Feb 18, 2012 12:31 pm


Originally Posted by TallestHotelInJapan (Post 18039834)
Great to know. I have on the same day a connecting flight to Moscow, i.e. Marseille-Paris-Moscow. According to you, I will be allowed to use the lounge in Marseille.

If the connecting flight is skyteam, you have access, exactly.

Goldorak Feb 19, 2012 1:09 am


Originally Posted by cygnus (Post 18039397)
This is not correct. If you are a FB platinum member and you are on a national flight in France, you only have lounge access when departing from CDG.

This is not correct, although there are not a lot of lounges you can access in other airports in France. But, even flying on a domestic flight (without international connection), FB gold & plat members can access lounges in ORY, BOD, LYS, NCE.
ORY, BOD and LYS are called "patio lounges" and are nothing to write home about. NCE lounge is quite decent and pleasant.

31dany Feb 19, 2012 11:02 pm


Originally Posted by cygnus (Post 18039397)
This is not correct. If you are a FB platinum member and you are on a national flight in France, you only have lounge access when departing from CDG. You will have lounge access to all lounges on your itinerary, whenever you are on a same-day international ticket.

This seems to be true throughout ST. For example, if you're a DL gold or platinum, you will have lounge access on those days that you also have an international connection, but not on other days (even if you're on an international itinerary).

You might want to check again...

Marilu Feb 21, 2012 1:29 pm

Which lounges give access?
 
How do you know which Skyteam lounges provide access? As a Skyteam Elite member flying BE internationally, I was denied access to one of Air France's Skyteam lounges, being told that Delta passengers don't get access, period. Delta's website says you have access to "most" Skyteam lounges. I also checked Skyteam's website, and can't find policies regarding specific lounges.

https://www.delta.com/skymiles/about...fits/index.jsp

mtkeller Feb 21, 2012 2:14 pm

Which airport? Almost certainly AF should have let you in if you were flying business class or SkyTeam Elite Plus. You can probably harass DL for some SkyPesos over it. At a minimum, DL should be told so they can talk to AF about it.

Marilu Feb 22, 2012 9:30 pm

I don't think I will raise a stink over that because I have bigger issues to take up with DL over that trip. Plus, for all I know, that lounge might be one of the exceptions for some obscure reason. Nothing works the way it's supposed to at that airport, anyway--or the entire country, for that matter. That's expected.

Off this topic (although part of the same trip), but my bigger issue is that instead of reworking my original fully refundable, changeable, multiple stopover ticket when adding new legs to the trip, DL booked a whole new itinerary instead (on a lower fare class), messing up my upgrades, baggage allowances, and causing me to pay about $500 more than I should have. I didn't immediately realize it. When I called DL about it, one agent told me that even if they had originally booked it correctly as one itinerary, I would lose the international baggage allowances on my domestic legs. I told her it didn't make sense, b/c it's not like I'm going to get rid of some of my luggage on the domestic portions. But she said her supervisor confirmed what she was telling me. I could not believe how mind-blowingly ignorant of their own policies these DL agents can be, including the supervisors.

So see, this lounge thing was just a minor annoyance in comparison.

KLflyerRalph Feb 25, 2012 3:46 am

If you are a BE passenger, you're only entitled to the lounge DL has a contract with. If that's not the AF lounge, and you're not Elite+, you indeed weren't eligible.

But the DL website is VERY clear about this! They list all the lounges one can use after you've submitted your credentials (E+, BE, AMEX etc.).

JOUY31 Feb 25, 2012 2:07 pm


Originally Posted by TallestHotelInJapan (Post 18039834)
Great to know. I have on the same day a connecting flight to Moscow, i.e. Marseille-Paris-Moscow. According to you, I will be allowed to use the lounge in Marseille.

Unless I am mistaken, there is NO Air France lounge in Marseille, nor is there a third-party lounge that Air France passengers can use.

Marilu Feb 26, 2012 1:25 am


Originally Posted by KLflyerRalph (Post 18078683)
If you are a BE passenger, you're only entitled to the lounge DL has a contract with. If that's not the AF lounge, and you're not Elite+, you indeed weren't eligible.

But the DL website is VERY clear about this! They list all the lounges one can use after you've submitted your credentials (E+, BE, AMEX etc.).

Do you have the link listing the lounges? I could only find this link which lists the general SkyTeam benefits: https://www.delta.com/skymiles/about...fits/index.jsp

Having a list showing which specific lounges participate would be most helpful to avoid future inconveniences and embarrassment. All I know is that it was an Air France lounge that also had the SkyTeam logo prominently displayed, and I met the criteria according to the Delta SkyTeam benefits described in the link above, so the only reason would have been be some individual contractual thing at play here, but I can't find the link you are referring to that lists all the lounges.

The Delta site links to the SkyTeam site, which lists this particular lounge under their lounge finder, and their terms for use match that of Delta's site: http://www.skyteam.com/en/Why-SkyTeam/SkyTeam-Lounges/ This link lists their general access policy, but again, not anything specific to any particular lounge.

Goldorak Feb 26, 2012 2:24 am


Originally Posted by JOUY31 (Post 18081116)
Unless I am mistaken, there is NO Air France lounge in Marseille, nor is there a third-party lounge that Air France passengers can use.

I confirm : no lounge in MRS halls 3 & 4, from where Schengen flights are leaving

mtkeller Feb 26, 2012 3:48 am


Originally Posted by Marilu (Post 18083233)
Do you have the link listing the lounges? I could only find this link which lists the general SkyTeam benefits: https://www.delta.com/skymiles/about...fits/index.jsp

The lounge listing is not hard to find. Select BusinessElite passenger and then find your airport (again, if you'd mentioned the airport, we could have provided clear information faster) to see which lounges you were entitled to. I don't think there's much difference between the BE list and the ST E+ list, but maybe there are a few airports.

mike turnbull Mar 4, 2012 8:47 am

?
 

Originally Posted by mtkeller (Post 18083564)
The lounge listing is not hard to find. Select BusinessElite passenger and then find your airport (again, if you'd mentioned the airport, we could have provided clear information faster) to see which lounges you were entitled to. I don't think there's much difference between the BE list and the ST E+ list, but maybe there are a few airports.

But does that apply to Delta Elite etc., members only ? How about a KL/AF British Elite for life....travelling around North America domestically for a few weeks ? Last time I was there....'Sorry, you may be 'for life' but you have to be travelling Internationally for access'....which to me says, 'for life' perk..forget it.

mike turnbull Mar 4, 2012 8:58 am


Originally Posted by KLflyerRalph (Post 18078683)
If you are a BE passenger, you're only entitled to the lounge DL has a contract with. If that's not the AF lounge, and you're not Elite+, you indeed weren't eligible.

But the DL website is VERY clear about this! They list all the lounges one can use after you've submitted your credentials (E+, BE, AMEX etc.).


I beg to differ...it is not at all clear to SkyTeam members...outside of North America...I would read their list of members admitted..(SkyTeam Elite etc.etc.) to include us lot outside of N A....but they don't say that, which is not at all clear.

mtkeller Mar 4, 2012 2:20 pm


Originally Posted by mike turnbull (Post 18131209)
But does that apply to Delta Elite etc., members only ? How about a KL/AF British Elite for life....travelling around North America domestically for a few weeks ? Last time I was there....'Sorry, you may be 'for life' but you have to be travelling Internationally for access'....which to me says, 'for life' perk..forget it.

SkyTeam lounge access is only provided when travelling with a same-day international connection (subject to DL's definition of international that excludes most of the Caribbean). Unlike *A, where it's only UA/US elites who are denied lounge access on domestic flights within the US, you need an international flight for SkyTeam lounges. Your program might grant more liberal lounge access (although the domestic flights you can find on ST within Europe are rather limited) to their lounges, but SkyTeam's policy is international connection.

mtkeller Mar 4, 2012 2:20 pm


Originally Posted by mike turnbull (Post 18131267)
I beg to differ...it is not at all clear to SkyTeam members...outside of North America...I would read their list of members admitted..(SkyTeam Elite etc.etc.) to include us lot outside of N A....but they don't say that, which is not at all clear.

SkyTeam Elite Plus is clear. Doesn't matter which program it's from, if you're SkyTeam Elite Plus, you have lounge access when travelling on a flight with a same day international connection.

c2h May 2, 2012 8:43 pm


Originally Posted by mtkeller (Post 18133163)
SkyTeam Elite Plus is clear. Doesn't matter which program it's from, if you're SkyTeam Elite Plus, you have lounge access when travelling on a flight with a same day international connection.

May I add, or arriving from an international flight to a domestic connection.

I wasn't aware of this 'international leg rule' until recently I wasn't allowed into AM Club Premier lounge in MEX on a purely domestic flight although I am E+ and AMFFP Gold. :mad:

Tried it in MEX, MID and CUN. It seems they are following the rules.

Defeats the purpose being E+ really.

vincewy Apr 27, 2013 10:03 pm

Just want to reconfirm (I know this may have been discussed before over and over).

Flying within USA domestic on DL, there's absolutely no lounge access flying ANY CLASS without other paid membership nor credit card, even if you have Elite Plus from foreign airlines. Is this correct?

Goldorak Apr 28, 2013 2:40 am


Originally Posted by vincewy (Post 20663354)
Just want to reconfirm (I know this may have been discussed before over and over).

Flying within USA domestic on DL, there's absolutely no lounge access flying ANY CLASS without other paid membership nor credit card, even if you have Elite Plus from foreign airlines. Is this correct?

Yes, this is correct. However, you can normally buy a day pass.

MSPeconomist Apr 29, 2013 11:40 am


Originally Posted by vincewy (Post 20663354)
Just want to reconfirm (I know this may have been discussed before over and over).

Flying within USA domestic on DL, there's absolutely no lounge access flying ANY CLASS without other paid membership nor credit card, even if you have Elite Plus from foreign airlines. Is this correct?

You do get lounge access on domestic connections to/from international, but not with a purely domestic ticket.

FreqTrav27 Jun 11, 2013 9:56 pm

im flying from London to Milan and Milan to Rome on Alitalia..i am ST elite plus..do I get lounge access in London and Milan?
This is confusing!
Thanks.

GenevaFlyer Jun 12, 2013 2:14 am

Hi,


Originally Posted by FreqTrav27 (Post 20907079)
im flying from London to Milan and Milan to Rome on Alitalia..i am ST elite plus..do I get lounge access in London and Milan?
This is confusing!
Thanks.

In London, yes, definitely.

In Milan, are you connecting from your London flight, or is this on a different day?
(a) if you are connecting, you will receive access by showing both your boarding passes
(b) if it's a different day, no access in principle.

Cheers,

GenevaFlyer

MSPeconomist Jun 12, 2013 2:26 am


Originally Posted by GenevaFlyer (Post 20907776)
Hi,



In London, yes, definitely.

In Milan, are you connecting from your London flight, or is this on a different day?
(a) if you are connecting, you will receive access by showing both your boarding passes
(b) if it's a different day, no access in principle.

Cheers,

GenevaFlyer

To explain a bit, SkyTeam ElitePlus gets lounge access for international SkyTeam flights/itineraries, so domestic flights within Italy would not count if flown on a separate day. Otherwise, you would show both boarding passes in Rome because most (USA being exceptions, plus a few special designated lounges such as at CDG) lounges are departures lounges.

vincewy Jul 7, 2013 10:01 pm


Originally Posted by MSPeconomist (Post 20670543)
You do get lounge access on domestic connections to/from international, but not with a purely domestic ticket.

I just used Centurion Lounge at LAS and here's my thought.

http://www.flyertalk.com/forum/21058166-post284.html

If you live in US, fly primarily domestic with Delta, and don't care for upgrades. I see little to no benefit of maintaining Medallion Silver or even Gold. By having the AmEx Gold card, I have pretty much the same perks as Silver, with AmEx and "The Club" opening more lounges, Delta better start enhancing their Gold and Platinum with more perks such as free access to Sky Club, else we'll be seeing a lot of folks stop maintaining their ST statuses.

BusinessElite25 Jan 11, 2016 2:01 pm

Sorry to bring this thread back to life, but I have a quick question. I will be flying MSP-ATL-DUS 3/19 in Delta F/J, then on a separate ticket in Y DUS - FCO Alitalia 3/20. Will I have lounge access in DUS even though connecting in Y? The policy on the SkyTeam website is not so clear. Many thanks!

Goldorak Jan 11, 2016 4:57 pm


Originally Posted by BusinessElite25 (Post 26001384)
Sorry to bring this thread back to life, but I have a quick question. I will be flying MSP-ATL-DUS 3/19 in Delta F/J, then on a separate ticket in Y DUS - FCO Alitalia 3/20. Will I have lounge access in DUS even though connecting in Y? The policy on the SkyTeam website is not so clear. Many thanks!

If there is business class on the DUS-FCO flight, then it will be challenging especially knowing that it is a contract lounge in DUS.

AlicorporateUK Jan 12, 2016 1:17 pm

@BusinessElite25 - No lounge access in DUS I'm afraid.

G

raistlin Jan 14, 2016 6:30 am


Originally Posted by BusinessElite25 (Post 26001384)
Sorry to bring this thread back to life, but I have a quick question. I will be flying MSP-ATL-DUS 3/19 in Delta F/J, then on a separate ticket in Y DUS - FCO Alitalia 3/20. Will I have lounge access in DUS even though connecting in Y? The policy on the SkyTeam website is not so clear. Many thanks!

You would be entitled to lounge access in a SKYTEAM lounge. If you can reach the AF lounge (Terminal B, 3rd floor... I'm not aware of the layout of the terminal) and you are on AZ metal (AZ 421) they should admit you. Hold on to your boarding pass for the incoming flight.

Goldorak Jan 14, 2016 8:52 pm


Originally Posted by raistlin (Post 26016784)
You would be entitled to lounge access in a SKYTEAM lounge. If you can reach the AF lounge (Terminal B, 3rd floor... I'm not aware of the layout of the terminal) and you are on AZ metal (AZ 421) they should admit you. Hold on to your boarding pass for the incoming flight.

There is no Skyteam lounge in DUS. And there is no more AF lounge at DUS for years. The only lounge used by Skyteam (and other) airlines is a contract lounge (Hugo Junkers lounge).

raistlin Jan 15, 2016 2:06 pm


Originally Posted by Goldorak (Post 26021147)
There is no Skyteam lounge in DUS. And there is no more AF lounge at DUS for years. The only lounge used by Skyteam (and other) airlines is a contract lounge (Hugo Junkers lounge).

Then someone should tell the skyteam website :p

Goldorak Jan 15, 2016 8:21 pm


Originally Posted by raistlin (Post 26024761)
Then someone should tell the skyteam website :p

Indeed, Skyteam web site is completely outdated. But the Skyteam apps (iOS) are up to date.

BusinessElite25 Jan 16, 2016 8:35 am

Thanks! All I know is returning to the US I can use the AB lounge in DUS C since I am J. Thanks again!

Unionruler Jun 8, 2017 12:34 pm

Quick question:

If I fly ICN KE:J CGK GA:Y SIN, will I have lounge access in CGK?

Likewise on the return leg, if I fly SIN GA:Y CGK KE:J ICN, will I have lounge access in SIN?

Goldorak Jun 8, 2017 1:34 pm


Originally Posted by Unionruler (Post 28419473)
Quick question:

If I fly ICN KE:J CGK GA:Y SIN, will I have lounge access in CGK?

Likewise on the return leg, if I fly SIN GA:Y CGK KE:J ICN, will I have lounge access in SIN?

No risk to try but I doubt it.

Scott218 Jun 12, 2017 1:12 pm

Looks like there will be a new SkyTeam lounge opening in Vancouver International Airport. It will be the first in North America and seventh overall shared facility for the alliance. The new lounge will be located in the international terminal.
http://www.experiencetheskies.com/sk...-in-vancouver/

UMD Jun 25, 2017 9:36 am


Originally Posted by Unionruler (Post 28419473)
Quick question:

If I fly ICN KE:J CGK GA:Y SIN, will I have lounge access in CGK?

Likewise on the return leg, if I fly SIN GA:Y CGK KE:J ICN, will I have lounge access in SIN?

If you are Elite Plus, you will be given a lounge access in both CGK and SIN by GA. In CGK, you will be given access to the GA lounge in T3 and in SIN, you will be given access to the DNATA lounge which GA has contracted in SIN T3.

If you don't have an Elite Plus status, you will not be given an access in CGK or in SIN on a Y ticket. However, you can still be given access in ICN and in CGK (on the way back) on a J KE ticket.


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