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-   -   Late return charges (https://www.flyertalk.com/forum/sixt-sixt-card/1637184-late-return-charges.html)

Foxtbh Dec 14, 2014 10:07 am

Late return charges
 
Hi all,

Any idea how Sixt handles late returns? I can't find anything in the rental agreement before I click purchase.

I need to rent for 4 days and 2-3 hours from Stuttgart - 4 days is 160 euro, if I select 4 days and 3 hours the cost is over 300 euro.

Annoyingly, my flight arrives at 11am but doesn't depart until 5pm on the day of departure so unless I want to spend a lot of time sightseeing at the airport I'm stuck in the irritating position of needing a few extra hours.

If I book for 4 days and return 2-3 hours late what is the typical penalty for this?

If it's going to be a full day charge is that a day at the original daily rate or the daily rate that would apply had I booked it as a 5 day rental?

SixtCustomerServices Dec 15, 2014 1:35 am

Sixt reply
 
Hi Foxtbh,

We offer a 58 minute grace period with regard to returning the vehicle. Any time over this will result in the charge for an additional day.

I hope this helps to solve your query.

Many thanks, Jess.


Originally Posted by Foxtbh (Post 23995295)
Hi all,

Any idea how Sixt handles late returns? I can't find anything in the rental agreement before I click purchase.

I need to rent for 4 days and 2-3 hours from Stuttgart - 4 days is 160 euro, if I select 4 days and 3 hours the cost is over 300 euro.

Annoyingly, my flight arrives at 11am but doesn't depart until 5pm on the day of departure so unless I want to spend a lot of time sightseeing at the airport I'm stuck in the irritating position of needing a few extra hours.

If I book for 4 days and return 2-3 hours late what is the typical penalty for this?

If it's going to be a full day charge is that a day at the original daily rate or the daily rate that would apply had I booked it as a 5 day rental?


Foxtbh Dec 15, 2014 5:13 am

Thanks for the response.

At what rate is the additional day charged - the original daily rate on the contract or a recalculated daily rate?

Thanks!

SixtCustomerServices Dec 15, 2014 5:29 am

Sixt reply
 
Hi Foxtbh,

It'd be charged at the same daily rate as your contract; just like an extension.

I hope this helps.

Thanks, Jess.


Originally Posted by Foxtbh (Post 23999275)
Thanks for the response.

At what rate is the additional day charged - the original daily rate on the contract or a recalculated daily rate?

Thanks!


Foxtbh Dec 15, 2014 6:25 am

Thats brilliant - so if I book 4 days at @ £30 a day for £120 and then return the car 4 hours late, I'll be billed £30 as a late return fee? That sounds reasonable.


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