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-   -   Declining SQ J class service (https://www.flyertalk.com/forum/singapore-airlines-krisflyer/1976787-declining-sq-j-class-service.html)

380Flyer Jul 4, 2019 12:40 pm

Declining SQ J class service
 
Recently flew on SQ in business class from Singapore to New York and must say I was left feeling very disappointed with the service, staff attitude and the horrible flipping seats with narrow footwall and no touch screen for the IFE.

The meals have also deteriorated as the food is dry and not hot. The attention to detail of the crew is not there. It seemed they are overworked and they are not interested in providing good service anymore.

All in all, a very disappointing flight.

vsepr Jul 4, 2019 8:01 pm


Originally Posted by 380Flyer (Post 31269642)
Recently flew on SQ in business class from Singapore to New York and must say I was left feeling very disappointed with the service, staff attitude and the horrible flipping seats with narrow footwall and no touch screen for the IFE.

The meals have also deteriorated as the food is dry and not hot. The attention to detail of the crew is not there. It seemed they are overworked and they are not interested in providing good service anymore.

All in all, a very disappointing flight.

Can you give some examples that happened in-flight to show "they are not interested in providing good service anymore"? Like "roll eyes" when you asked for a drink? Thanks!!:p

JHake10 Jul 4, 2019 9:54 pm

I thought the service flow was odd on that flight. However, I had good service and thought the food was decent.

SilverChris Jul 4, 2019 9:55 pm

It's unfortunate how some people are forced to fly with this disappointing airline over and over.

https://www.flyertalk.com/forum/31008281-post269.html
https://www.flyertalk.com/forum/sing...l#post30211056
https://www.flyertalk.com/forum/29018855-post75.html
https://www.flyertalk.com/forum/28869647-post20.html
https://www.flyertalk.com/forum/28331585-post7.html
https://www.flyertalk.com/forum/27515281-post3.html

SQTraveller Jul 4, 2019 10:38 pm

It is a terrible airline and I must reinforce this by flying them ... all the time LOL

vsepr Jul 4, 2019 11:19 pm


Originally Posted by SQTraveller (Post 31270865)
It is a terrible airline and I must reinforce this by flying them ... all the time LOL

Please join in the discussion in this thread. Thanks!

https://www.flyertalk.com/forum/sing...-airlines.html


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