serfty

I have seen some soup in MEL Int J QP (Afternoons only).

newcx12345

Well even @ the TPE airport the CX Lounge there beats any QP (F or J Class)

I think it is a culture thing. Most westerner rank Alcohol as more important than food whereas for Asians it is usually the other way around. (That is why CX have developed a NON ALCOHOLIC cocktail! CX Delight!!! Yummmm!

whughes3

GARBAGE...the CX lounges at TPE (both F and J) are frankly pretty ordinary (unless you have a noodle fetish!). Just about any QF international lounge I have been is as good or better.

newcx12345

NO! At the TPE lounge ( i was jsut there on Sunday) they have more food than NOODLES! and they have dim sum and pastries which are HOT! Also the beverage selection is much bigger than any QP (incl SYD F CLASS). They even have 2 brands of mineral water!

There is also a seperate F Section!

also the Internet access there is MUCH faster than QF's F Class lounge in SYD!

The view is also nice to the tarmac and gate!

Although not as big as the HKG lounges I find it acceptable (as long as not all the QF people all come in at the same time! Also the ambience is just so much elegant than any QP (with the marble and the granite. The toilets are are pretty nice (with Durvait and VB basins).

Really Name me one QP that has all these!

Aisle Seat H

I'm with whughes3, the CX TPE lounge is very basic, especially for an international lounge, does not vaguely compare to most QPs. Its even worst than the HKG QP/BA lounge (both its J and F sections), and that is saying something !

Yes it has a Noodle Bar, but they just pour hot water over cheap noodles and cover them in a sauce comprised of chilly and MSG ! - and there are very few other options (except the ones you mention).

Yes there is an F section, but int. QPs on the whole have seperate F lounges - and there is practically nothing in the tiny CX TPE F section, apart from the computer terminals. I had to keep going back into the J section to get food etc, cos there was so little on offer in the F section !

And when I was there (in March) it was also the busiest lounge I have ever seen. When I entered it was only half full, but by the time I left it was standing room only, literally - came out of the F section (which was also almost totally full) and was amazed to see how full the J section was, worst than a bus terminal ! There was a queue of 20 people at the Noodle Bar !

So I would not be using this lounge as an example of a good lounge myself either !

whughes3

Thanks for confirming my recollections, Aisle seat H..it's been a few months since was there last, but I didn't think I could possibly be that far wrong!

Aisle Seat H

AshleyF

You will have no luck with trying the e-ticket route as they look you up on the computer before they let you in.

ONLY business or QF/BA emerald get in. CX is NOT allowed to use the facility (they haven't paid I guess).
Usually QF has a Qantas CLub or Gold/Silver line open. You were unlucky.

Believe me, it is a WASTE OF TIME trying to wave the OW rules in the SATS peoples faces. The Singapore situation is unique and it is not a OW check in, the battle you should force is with QF/ BA et al to ensure thay have a separate line for their economy travelling elites.

whughes3

Whenever I have checked in at SIN, the people have just asked me "Are you travelling business or first" to which I answer "yes", and I am allowed into the premium checkin facility without further ado..I don't recall ever being asked to show any evidence. Maybe I just look the right type??

Rob_Lester

Can confirm that after travelling back on Saturday 30th April from Singapore to LHR in F they do now stop you as you approch the entrance to the elite check in area, they ask your name, class of travel, your destination, your departure time and with which airline you are flying with. They then check on their computer and then take you through to an agent inside. They also take your luggage for you at this point.

Austman

And as reported earlier in my posts, I had the same experience. If you are not on their (computer) list or cannot produce a valid ticket, they don't let you in.

OK, but then there should have been:

1. A Qantas Club/Silver/Gold check-in desk open elsewhere.
2. A better worded sign about elite check-in. Eg the notice 'Passengers in First Class and Business Class please proceed to the elite check-in behind row 4' has added to it: 'Qantas Club, QFF Gold and Silver members may use the dedicated check-in in row x'.

For me it was about Qantas honouring a published and possibly paid for benefit without having to put their customers through confrontational experiences.

Austman

Follow up:

Nice call today from Qantas Customer Care.

They were very apologetic and said that they would chase the matter with Singapore. According to them, the situation should not have happened. They believed that a Qantas Club/Silver/Gold check-in desk should have been open.

They considered 2.5 to 3 hours before flight time to be reasonable for check-in and had noted that there was another QF flight leaving even earlier than mine.

Possibly the situation was caused by a staff shortage on the day.

tuapekastar

Thanks for providing the update Austman. It is good that QF followed it up with you, but it would seem from their reply that perhaps QC members and FFs with appropriate status actually cannot use F/J checkin at Changi (in the absence of a dedicated QC etc. checkin), and QF's solution is to ensure there is a dedicated QC and status checkin open at all relevant times. Which is still misleading if anyone happens to strike the situation you did.

Hopefully a rare (or even one-off) occurrence.

Will be interested to hear if they contact you further regarding this (after they "chase the matter with Singapore").

Regards
Chris.