How to stop non-refundable results?
#1
Original Poster
FlyerTalk Evangelist




Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,134
Anyone know of a way to stop these obnoxious and misleading non-refundable results when doing searches?
Its becoming more and more common that I get a list of hotels for a city/destination and the pricing ends up all being too good to be true, because the results show the crap of 'rate from' and then when I have to click again to expand it, it shows that price is prepaid NCNR and then the next 'normal' non prepay price is significantly higher for that hotel... more so than other hotels I end up booking at that either don't have the prepaid nonrefundable.
Really annoys me and makes the whole booking experience much more frustrating and a waste of time as I have to look at multiple properties and dig down into the various room types and prices to find if it is misleading or not.
Its becoming more and more common that I get a list of hotels for a city/destination and the pricing ends up all being too good to be true, because the results show the crap of 'rate from' and then when I have to click again to expand it, it shows that price is prepaid NCNR and then the next 'normal' non prepay price is significantly higher for that hotel... more so than other hotels I end up booking at that either don't have the prepaid nonrefundable.
Really annoys me and makes the whole booking experience much more frustrating and a waste of time as I have to look at multiple properties and dig down into the various room types and prices to find if it is misleading or not.
#2




Join Date: Mar 2019
Posts: 319
I agree, but one problem is that cancellation policies can be all over the place, even for the same property. 1 day before, 3 days before, prepay first but still refundable, etc. Recently I saw a rate that was cancellable up until 14 days before. In some situations that might be just as good as refundable, in some situations that completely negates the purpose.

