United HNL to EWR Upgrade Rules
Aug 15, 2022, 9:22 pm
#1
Original Poster
Join Date: Aug 2022
Posts: 1
United HNL to EWR Upgrade Rules
I am a UA M+ Gold customer, I booked a W fare ticket from HNL to EWR.
On other domestic segments, the United app has shown "CPU requested" and my name appears in the upgrade lists. But not for this flight.
There were around 10 names on the Premium Plus upgrade list a short time ago. I used the "request upgrade" option with a 30k mile co-pay, and now my name is #1 on the upgrade list, when previously I was not on the list at all.
I know that United treats Hawaii routes with different rules, but I don't fully understand what's going on here. Is there any way to get a CPU on HNL-EWR, with M+ status or fare class? Or did the other 10 names on the list also make a miles co-pay, and I just happen to rank #1?
On other domestic segments, the United app has shown "CPU requested" and my name appears in the upgrade lists. But not for this flight.
There were around 10 names on the Premium Plus upgrade list a short time ago. I used the "request upgrade" option with a 30k mile co-pay, and now my name is #1 on the upgrade list, when previously I was not on the list at all.
I know that United treats Hawaii routes with different rules, but I don't fully understand what's going on here. Is there any way to get a CPU on HNL-EWR, with M+ status or fare class? Or did the other 10 names on the list also make a miles co-pay, and I just happen to rank #1?
Aug 15, 2022, 9:29 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,023
There are no complimentary upgrades on that flight. Upgrades can be requested with miles or PlusPoints. Waitees on list are ranked by status then fare basis.
Last edited by IAH-OIL-TRASH; Aug 15, 2022 at 9:35 pm
Aug 15, 2022, 9:33 pm
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Welcome to FT!. John773
Only West Coast - Hawaii flights are CPUable. The rest require mile/copay or PlusPoints
Only West Coast - Hawaii flights are CPUable. The rest require mile/copay or PlusPoints
Aug 15, 2022, 9:50 pm
#4
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Aug 15, 2022, 11:12 pm
#5
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
I know that United treats Hawaii routes with different rules, but I don't fully understand what's going on here. Is there any way to get a CPU on HNL-EWR, with M+ status or fare class? Or did the other 10 names on the list also make a miles co-pay, and I just happen to rank #1?
I suspect you'll find many, if not all, of the same names on the standby list. That would be an indication that they're flying as a non-revenue passenger (e.g., off-duty employee, retired employee, family member, etc.). Non-revenue passengers are allowed to list for business class for a small fee, but they appear after any paying customers.
It is unusual for a Gold passenger to be first on the list for that flight. Good luck!
Aug 15, 2022, 11:48 pm
#6
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Posts: 66,854
1 for PremPlus
1 for First
Is your position different on the two lists?
The ranking order of the lists are different ,
paid PremPlus has priority over economy for First and non GS, but upgrade support provided by GS, have priority over all but GS for First.
PremPlus waitlist is purely on travelers status and fare and some other secondary factors.