Ex KLM COO joining BA
#1
Original Poster
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Ex KLM COO joining BA
Breaking news: KLM COO Rene de Groot is to join British Airways as new Chief Operating Officer. He is leaving KLM on 15 July. I'm hoping this is good news.
#2
Join Date: Dec 2012
Posts: 3,198
Anything and anyone is better than the previous incumbent of the post. Some permanent departures are still required.
#3
Join Date: Sep 2015
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From FT “As you can imagine, René is very familiar with the issues that we’ve been grappling with . . . I am confident that René will help us to rebuild our airline and become a better BA,” Doyle wrote in the email.
#5
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"As the unprecedented scale of summer cancellations at British Airways becomes apparent, the airline is bringing in a new executive to head up its operations.
In a bid to impose some order on autumn and winter schedules, the carrier has hired a senior figure at the Dutch airline KLM as chief operating officer (COO).
René de Groot currently has the same role at the Amsterdam-based carrier, as well as having the title of managing director.
The news was revealed in a message to BA managers by Sean Doyle, chief executive and executive chairman of British Airways.
He said the current COO, Jason Mahoney, will become chief technical officer (CTO)...
... The message from Mr Doyle says: “In his present role, René directs the airline’s operational strategy, with a focus on digital innovation (artificial intelligence and machine learning) and continuous improvement."
Source: https://www.independent.co.uk/travel...-b2116882.html
In a bid to impose some order on autumn and winter schedules, the carrier has hired a senior figure at the Dutch airline KLM as chief operating officer (COO).
René de Groot currently has the same role at the Amsterdam-based carrier, as well as having the title of managing director.
The news was revealed in a message to BA managers by Sean Doyle, chief executive and executive chairman of British Airways.
He said the current COO, Jason Mahoney, will become chief technical officer (CTO)...
... The message from Mr Doyle says: “In his present role, René directs the airline’s operational strategy, with a focus on digital innovation (artificial intelligence and machine learning) and continuous improvement."
Source: https://www.independent.co.uk/travel...-b2116882.html
#6
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I understand the thrust of the post but not sure I share the confidence. Operations were fairly reliable pre-pandemic and during the first year of lockdowns. On top of that, KLM does not enjoy any better labour relations than BA/IAG.
#8
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Tbh I think it is less about the person, and more about what they are allowed to spend money on. If you still told you have to pursue the cost cutting strategy then it's going to be difficult to make positive improvements.
#10
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Any new product launch must include AI.
In reality is will be a Chatbot that knows nothing. "Speak to an Agent", "Speak to an Agent" etc...
#11
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#12
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#13
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I have just heard a fabulous saying this afternoon that sums up flying in Europe at the moment:
"When the tide goes out, you see who has been swimming naked".
Still tittering.
"When the tide goes out, you see who has been swimming naked".
Still tittering.
#15
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