Mar 22, 2020, 12:22 pm
Last edit by: Zorak
"Regional upgrade certificates that are currently open/unused and were scheduled to expire in March, April, May, or June 2020 will be extended to expire Dec 30, 2020." In my case, the agent had to re-open the certificates since they were used/closed from the confirmed upgrades. She said "This process normally takes 7-10 days but may take longer given the current situation."
UPDATE: announced along with the status extension news (see the other thread's wiki), DL also is extending all certificates by 6 months.
UPDATE: announced along with the status extension news (see the other thread's wiki), DL also is extending all certificates by 6 months.
RUCs/GUCs expiring Mar-Jun to be extended to Dec 31st (COVID19)
Mar 11, 2020, 8:54 am
#1
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RUCs/GUCs expiring Mar-Jun to be extended to Dec 31st (COVID19)
I've seen a couple threads about Delta extending status and other items related to the Coronavirus issues. Something I haven't seen addressed is the extension of the RUC/GUC's.
Since a lot of flights are being cancelled and with all the travel restrictions I'm wondering if Delta will extend the RUC's/GUC's? Rome was a trip I was planning on making this year with a GUC and I know a lot of people use them on Asia flights.
Since a lot of flights are being cancelled and with all the travel restrictions I'm wondering if Delta will extend the RUC's/GUC's? Rome was a trip I was planning on making this year with a GUC and I know a lot of people use them on Asia flights.
Mar 11, 2020, 7:22 pm
#3
Join Date: May 2015
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I think that all the airlines are going to extend status through the end of 2021, it's just a matter of time.
Once no one has status anymore, we'll all be free agents, and the airlines need people to stay addicted to their particular brand.
Once no one has status anymore, we'll all be free agents, and the airlines need people to stay addicted to their particular brand.
Mar 11, 2020, 7:49 pm
#4
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Hard to use them when there aren't any flights, isn't it? Now with all EU flights banned for 30 days, its going to be many months before operations get anywhere back to normal.
Mar 11, 2020, 8:14 pm
#7
Join Date: Apr 2017
Programs: Sky team, hhonors, Marriott
Posts: 125
Used GUCs and flight cancellation
Along these lines, I hope DL will redeposit confirmed GUCs when associated ticket is cancelled? Anyone with experience in this regard? I have 2 "used" for an (was) upcoming flight this month to IAH-CDG-NBO/rt.
Last edited by Msafiritx; Mar 11, 2020 at 8:16 pm Reason: spelling
Mar 11, 2020, 8:23 pm
#8
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Yes they will redeposit/reopen the certs but you'll likely have to contact them and provide the details and ask for them to get reopened due to the cancellation.
Mar 11, 2020, 9:51 pm
#9
Join Date: Mar 2005
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I've been lucky enough to make good on almost all of these certificates, but this is one of the most illusory benefits of the frequent flyer program. This is because Delta does not seem to have any inventory for these on the flights you want to use them on, such as ATL to anywhere on the west coast.
Delta should do better for its "most loyal customers" on this front.
Delta should do better for its "most loyal customers" on this front.
Mar 11, 2020, 10:10 pm
#10
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I've been lucky enough to make good on almost all of these certificates, but this is one of the most illusory benefits of the frequent flyer program. This is because Delta does not seem to have any inventory for these on the flights you want to use them on, such as ATL to anywhere on the west coast.
Delta should do better for its "most loyal customers" on this front.
Delta should do better for its "most loyal customers" on this front.
I've been pretty lucky using GUC's but only fly to Europe but sometimes I have to take some weird routings. Now RUC's are another story, I had a couple DTW to LAS, LAX or SFO trips I wanted to use them on last and was waitlisted and never cleared and got stuck using them on a DTW/YYZ trip.
Mar 11, 2020, 10:57 pm
#11
Join Date: Feb 2004
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Mar 12, 2020, 1:26 pm
#12
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Mar 13, 2020, 4:46 am
#13
Join Date: Mar 2012
Location: Canada
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Will remain a lots of DM, you will go up in the list... yes. At top... I will not "bet" on this.
Take in consideration, the numbers of flights will go down. This mean many DM will be "split" between the remaining flights.
If Delta reduce the level qualification, and you can "reach" a DM level, situation will be different.
Mar 13, 2020, 9:50 am
#14
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I see you are PM...
Will remain a lots of DM, you will go up in the list... yes. At top... I will not "bet" on this.
Take in consideration, the numbers of flights will go down. This mean many DM will be "split" between the remaining flights.
If Delta reduce the level qualification, and you can "reach" a DM level, situation will be different.
Will remain a lots of DM, you will go up in the list... yes. At top... I will not "bet" on this.
Take in consideration, the numbers of flights will go down. This mean many DM will be "split" between the remaining flights.
If Delta reduce the level qualification, and you can "reach" a DM level, situation will be different.
Hopefully for those members who have flights booked with GUC's that expire this month or next month Delta will extend an extenion on