beachfan

I was reserving for the AC Bologna and say it was labeled

"Marriott Rewards Redemption, prepay in full, non-refundable if cancelled more than 1 day after booking"

whose rate details are:

"Marriott Rewards Redemption, prepay in full, non-refundable if cancelled more than 1 day after booking

Rewards Redemption Available Extra hotel charges (meals,etc.) will be added to your credit card.

Additional Information
For detailed information regarding property category level
and other Marriott Reward information please visit the
property online at www.marriott.com and click on Marriott
Rewards.
-ROOM ONLY RATE
-CANCEL POLICY 23 59 LOCAL TIME, 1 DAY BEFORE ARRIVAL
(UNLESS OTHERWISE SPECIFIED AT TIME OF BOOKING)
Holding Your Reservation
We will need a credit card prepayment to reserve your room.
We will need a credit card number to reserve your room.
This credit card will also be charged to purchase your points.
Cancelling Your Reservation
You may cancel your reservation for no charge until December 13, 2016.
Please note that we will assess a fee if you must cancel after this deadline.
If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your credit card.

This fee equals your room charge plus tax for all the nights of your reservation.

Modifying Your Reservation
Please note that a change in the length or dates of your reservation may result in a rate change"

This is for a stay in May. So what's up? Do they charge the cash night for a cancellation: Do they keep the points?

Thanks.

Carpboy823

I've seen this for special events before. Basically, if you cancel, you lose your points. I don't believe they should be attempting to charge your credit card if you cancel, though.

rasheed

Thankfully, most properties don't realize this option.

Rasheed

joshua362

Be careful as I don't think this is entirely true. Never happen to me but all the warnings and language I've seen is that you are charged $$ for a no show. Not sure if you get your points back but one would hope so. Others?

SkiAdcock

I think there was a thread on this a few years back that went on for a while. It was up in the air on whether the points were taken or charges.

Did anyone notice in the OP that there's also a bit of a contradiction? First it says pre-paid, non-refundable after 24 hours of booking & then it says cancel time is 11:59pm the day before arrival.

Cheers.

Carpboy823

It does say "unless otherwise specified at time of booking", which I think would certainly apply in this case. Still lazy to leave that in the terms, though, as it could be confusing for many.

SkiAdcock

That was basically my point.

Cheers.

MasterGeek

I am experiencing a similar situation (non-flexible cancellation terms) for a hotel that I want to book with points but my plans are not firm yet. I currently don't have enough points in my Marriott account for my desired reservation but I have plenty in my SPG account. What happens if I book without enough points and still do NOT have the points in my Marriott account by the check-in date ? Will they try to charge the card used as a guarantee for the reservation ? What if the card used for the guarantee is a prepaid card with only $5 in it ? Can the hotel have my Marriott account blocked ?

xooz

One wonders if we will suddenly see a surge in this. One way to offset the cases where members might prebook expecting the point values to change in their favor. Would stop folks from booking and cancelling when the final point values are known.

MasterGeek

A bit off-topic, but I'm definitely booking a bunch of Marriott and a few SPG properties to lock them in the hope points pricing goes down. Why do you defend Marriott ? They are optimizing their revenues so it is only fair that folks optimize their costs too.

xooz

Uhh.. not "defending" Marriott. Just suggesting that if the hotels know where they will land in the new categorizations, some may decide to go to non-refundable rewards to keep people from booking and cancelling when the inflation rate is known.The odds are rigged in their favor if they already know what the point values will be for their location.

MasterGeek

The non refundable reward booking policy for my case is being instituted because there is a special event in the destination city. I understand if the hotel institutes the non-flex policy for revenue bookings, but I believe points booking should always come with flexible cancellation terms.

damon88

Mr. Vker

I have seen it before Punta Islita Costa Rica.

myperks