Passenger of Size Policy Rant
#16
FlyerTalk Evangelist




Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 18,058
Here is a more recent rant from a COS:
https://www.theroot.com/new-southwes...onc-2000095794
Personally I am good with the current policy, as I prefer not to have my space infringed.
https://www.theroot.com/new-southwes...onc-2000095794
Personally I am good with the current policy, as I prefer not to have my space infringed.
#17
Original Poster




Join Date: Jun 2012
Location: New England
Programs: DL, UA, AA, B6, 2V, Marriott, Hilton, Hyatt
Posts: 6,114
Original poster here, circling back. I've flown Southwest a few times last year and didn't buy a second seat. I actually exploited their policies to ensure that if there is even one empty seat that it would be the one next to me.
So, this was during the open seating phase in 2025, but after they ended the free checked bags. Their fares happened to be lower than other carriers last year (2025) so I flew Southwest quite a bit. At the time, their basic fare pretty much had no restrictions other than earning less points. Their basic fare with the early bird checkin addon would often still be less than the regular (non-basic) fare on another airline. So, I would book a basic ticket (I don't fly Southwest enough to care about the Rapid Rewards points although I do still accrue them in case I accrue enough to eventually redeem them for something) and then pay for early bird check-in. On top of not having to set an alarm 24 hours out to go check in manually, I'd get an A position, and when I boarded, depending on how full the flight was, I would often pick the window seat in the row in front of the exit row. That row is less desirable since it doesn't recline. As other people are boarding, I'd make eye contact with anyone who appeared to be a customer of size traveling alone, and they'd understand to take the aisle seat. So, even if the flight went out with 1 seat empty, I guaranteed that the middle seat next to me was the one that would be empty. On flights that were wide open, I'd sit in one of the first 5 rows since they have an extra inch of legroom.
Now, I haven't flown Southwest since the switch to assigned seating, but if I do, I will definitely book two seats (Yes, I am aware that I'd need to book a Choice fare now to make this work)
So, this was during the open seating phase in 2025, but after they ended the free checked bags. Their fares happened to be lower than other carriers last year (2025) so I flew Southwest quite a bit. At the time, their basic fare pretty much had no restrictions other than earning less points. Their basic fare with the early bird checkin addon would often still be less than the regular (non-basic) fare on another airline. So, I would book a basic ticket (I don't fly Southwest enough to care about the Rapid Rewards points although I do still accrue them in case I accrue enough to eventually redeem them for something) and then pay for early bird check-in. On top of not having to set an alarm 24 hours out to go check in manually, I'd get an A position, and when I boarded, depending on how full the flight was, I would often pick the window seat in the row in front of the exit row. That row is less desirable since it doesn't recline. As other people are boarding, I'd make eye contact with anyone who appeared to be a customer of size traveling alone, and they'd understand to take the aisle seat. So, even if the flight went out with 1 seat empty, I guaranteed that the middle seat next to me was the one that would be empty. On flights that were wide open, I'd sit in one of the first 5 rows since they have an extra inch of legroom.
Now, I haven't flown Southwest since the switch to assigned seating, but if I do, I will definitely book two seats (Yes, I am aware that I'd need to book a Choice fare now to make this work)
#18


Join Date: Jul 2009
Posts: 94
Depending on your fare type, you may be able to choose your seats when booking. If seat selection isnt available during booking, please contact us as soon as possible so we can assist you.
#19
Original Poster




Join Date: Jun 2012
Location: New England
Programs: DL, UA, AA, B6, 2V, Marriott, Hilton, Hyatt
Posts: 6,114
The policy mentions "additional seat fees" if requested at the airport, which suggests that even if booked in advance in Basic, it's probably not free, and that the regular seat assignment fees apply.
#20
Moderator: Southwest Airlines, Capital One




Join Date: Sep 1999
Location: California
Programs: WN A-list preferred, United Club Lietime (sic) Member
Posts: 22,845
This is the new Southwest: extracting as much money from you as possible, even if that causes you to shop the competition diligently when you never did before. Anything to goose the numbers for the current quarter.
#21


Join Date: Jul 2009
Posts: 94
This line in the policy also makes me think it implies they dont charge for them:
- If your fare doesnt include seat assignments, we wont assign seats for other members of your party.

