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Finnair vs Cathay Pacific

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Old Feb 4, 2026 | 7:43 am
  #16  
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Originally Posted by izzik
If you choose Cathay, hopefully you have some decent travel insurance to go with your ticket.
Cathay does not have the best care if something goes wrong / delayed / canceled.. at least Finnair is bound by EC 261 for both flights.
Not for NonEU - EU transit - NonEU itinerary though...
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Old Feb 4, 2026 | 8:15 am
  #17  
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Originally Posted by izzik
If you choose Cathay, hopefully you have some decent travel insurance to go with your ticket.
Cathay does not have the best care if something goes wrong / delayed / canceled..
Ay has neither
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Old Feb 4, 2026 | 10:23 am
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Originally Posted by kauppias
oT but did I just see you @HEL? 😁
Not today
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Old Feb 4, 2026 | 11:18 am
  #19  
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Originally Posted by cistavoda
Not today
must have been your bodydouble 😁😁
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Old Feb 4, 2026 | 12:17 pm
  #20  
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Originally Posted by csycsycsy
Not for NonEU - EU transit - NonEU itinerary though...
Seems to apply based on the website Air passenger rights - Your Europe
Do you have a reference?

EU air passenger rights apply:

  • If your flight is within the EU and is operated either by an EU or a non-EU airline
  • If your flight arrives in the EU from outside the EU and is operated by an EU airline
  • If your flight departs from the EU to a non-EU country operated by an EU or a non-EU airline
  • If you have not already received benefits (compensation, re-routing, assistance from the airline) for flight related problems for this journey under the relevant law of a non-EU country.
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Old Feb 4, 2026 | 12:19 pm
  #21  
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Originally Posted by LaplandFlyer
Ay has neither
However, EC261 dictates compensation due, whereas Cathay is unlikely to compensate anyone for anything.
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Old Feb 4, 2026 | 12:47 pm
  #22  
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Originally Posted by izzik
Do you have a reference?
https://eur-lex.europa.eu/legal-cont...EX:62020CJ0451
Regulation (EEC) No 295/91 must be interpreted as meaning that that regulation is not applicable to a flight with a connecting flight, booked under a single booking but consisting of two flights, both of which are operated by a Community air carrier, if both the departure airport of the first flight and the arrival airport of the second flight are in the territory of a third country and only the airport where the stopover takes place is in the territory of a Member State.
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Old Feb 5, 2026 | 12:01 am
  #23  
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Definitely go for Cathay Pacific. Their soft and hard products are much better than Finnair. I am not sure but Cathay might be using their new Aria configured aircraft for the JFK route.
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Old Feb 5, 2026 | 3:37 am
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Caveat, based on only one rt trip on CX A351, a few with AY:

CX:
  • Narrower seat (slim-bodied, so no problem, but still), a lot less cosiness/privacy in the narrower body of an A351 (seat angle)
  • IFE, somewhat limited selection IMO, plus points though for being able to see Talking Heads' old Stop Making Sense for the first time (and second, on the flight back...)
  • Food, OK. I made the mistake of ordering the(ir) oriental breakfast for the return, now I know...
  • Service, my greatest gripe (and surprise). A bit on/off in general, occasionally even edgy.
    • I returned the meal tray myself after waking up in the middle of the night and the attendant (in a pick-up talking situation with a guy) brusquely taking my order of juice and sending me back to my seat like a badly behaving nipper.
    • The above-mentioned breakfast took very long to be served to the back row (in fact not a lot before the seatbelt sign) and when I commented about that the CC came to see me, but the interaction was more of a castigation for complaining than merely dealing with it with an apology (however insincere). Reminded me somehow of BA. Now, there's a comparison.
    • Battle of the Asiatics: Definitely not the seamlessly immaculate service on JL J (sample size: two long-haul flights).
AY:
  • I love the seat, probably the only seat I've flown, along with the JL A351, where I can just as readily fly in the cabin midline seats. Great privacy and possibility to sit/slouch/sleep in many positions. No danger of an inoperable seat.
  • IFE, OK.
  • Food, OK.
  • Service, good to very good so far.
So my verdict: AY -- and if you get bulkhead, definitely.
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Old Feb 5, 2026 | 4:21 am
  #25  
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No danger of an inoperable seat.
I would say less danger of an inoperable seat. It's been known to happen with the new AirLounge as well, the footrest motor can still malfunction. I once lost a prebooked bulkhead seat to this and was not happy.

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Old Feb 5, 2026 | 9:32 am
  #26  
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Originally Posted by LaplandFlyer
Interesting! Something new to learn every day. In that case, Cathay + travel insurance would be ideal.
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Old Feb 9, 2026 | 1:55 am
  #27  
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Living in HKG, I fly both extensively. Personally, I prefer AY.

Where AY is better:
Seat & general upkeep of the cabin. CX can be quite worn in places. AY seat is much better for sleeping.
F&B tends to be better (mostly the F part).
In flight service tends to be better (or at least is more to my liking).

Where CX is better:
Inflight entertainment (unless you end up on one of the A350s where you cannot charge your phone without some feedback noise appearing on the IFE headphones).
Irrops handling - AY is terrible on this front.
Lounges in HKG, although HEL lounges are okay too.

CX has much more frequencies on the routes should things go wrong.
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Old Feb 9, 2026 | 8:06 am
  #28  
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Originally Posted by Freddorick
Living in HKG, I fly both extensively. Personally, I prefer AY.

Where AY is better:

F&B tends to be better (mostly the F part).
.
I`m very surprised to read this.
On my last L/H`s AY served me expensive long cooked meat like Pig Cheek and Lamb Shoulder.
While CX served me a very nice Beef Tenderloin even on a regional flight intra Asia.
Also AY starters and desserts are very small.
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Last edited by JoWa; Feb 9, 2026 at 8:07 am Reason: Error
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Old Feb 9, 2026 | 8:43 am
  #29  
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Originally Posted by JoWa;[url=tel:37587150
37587150[/url]]I`m very surprised to read this.
On my last L/H`s AY served me expensive long cooked meat like Pig Cheek and Lamb Shoulder.
While CX served me a very nice Beef Tenderloin even on a regional flight intra Asia.
Also AY starters and desserts are very small.
Might be that this differs for regular meals, but at least for VGML CX is abysmal. I documented some of CXs meals over in the CX forum. Snack selection on CX is bad too.

Fwiw AY catering ex HKG isnt that great either, but it easily beats CX.
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Old Feb 9, 2026 | 9:10 am
  #30  
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I mean AY offers you 3 choices for 6 months and then 3 choices for next 6. Thats it. Its exactly the same menu for 6 months straight, every day.
Hardly a premium service on a single plastic tray.
Even table cloths are cut from second service, which by the way is single choice meal.
There is no "all day dining" options between services.
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