Lounge Access Question
#1
Original Poster




Join Date: Jan 2012
Programs: BA Gold / LH*G
Posts: 353
Lounge Access Question
We are planing to fly in F LHR to KUL with BA with a transit to BKK in J with Malaysia (two seperate tickets).
From what I've read, BA won't check our luggage through to BKK so we will have to go landside and recheck in for the BKK flight
As we've arrived in F on a oneworld airline, what's the chances we can use the Malay F lounge in KUL ?
I have BA gold so I don't think it's an issue but my family have no status.
TIA
From what I've read, BA won't check our luggage through to BKK so we will have to go landside and recheck in for the BKK flight
As we've arrived in F on a oneworld airline, what's the chances we can use the Malay F lounge in KUL ?
I have BA gold so I don't think it's an issue but my family have no status.
TIA
#2


Join Date: Jul 2014
Posts: 1,598
We are planing to fly in F LHR to KUL with BA with a transit to BKK in J with Malaysia (two seperate tickets).
From what I've read, BA won't check our luggage through to BKK so we will have to go landside and recheck in for the BKK flight
As we've arrived in F on a oneworld airline, what's the chances we can use the Malay F lounge in KUL ?
I have BA gold so I don't think it's an issue but my family have no status.
TIA
From what I've read, BA won't check our luggage through to BKK so we will have to go landside and recheck in for the BKK flight
As we've arrived in F on a oneworld airline, what's the chances we can use the Malay F lounge in KUL ?
I have BA gold so I don't think it's an issue but my family have no status.
TIA
Prior debate in the thread here:
KUL Lounge Access Question
(The data point in that thread did not shed much light on how MH handles such, as the passenger somehow got into the J side but not the F side, even though the long-haul was F.)
At least, youll get the J lounge, which is fine (and only the Satellite building has a F section in the lounge; the Main building, likely but not guaranteed where you depart KUL for BKK, only has the joint Regional Golden Lounge.
Last edited by crackjack; Jun 14, 2025 at 11:32 am
#3
Original Poster




Join Date: Jan 2012
Programs: BA Gold / LH*G
Posts: 353
Theres a bit of uncertainty / debate around this. As two separate tickets, my view is that itd probably be seen as thee being no connection here, so no F side access. However, OW rules are not explicit on what the definition of connection is in their policy for access based on long-haul to short-haul.
Prior debate in the thread here:
KUL Lounge Access Question
(The data point in that thread did not shed much light on how MH handles such, as the passenger somehow got into the J side but not the F side, even though the long-haul was F.)
At least, youll get the J lounge, which is fine (and only the Satellite building has a F section in the lounge; the Main building, likely but not guaranteed where you depart KUL for BKK, only has the joint Regional Golden Lounge.
Prior debate in the thread here:
KUL Lounge Access Question
(The data point in that thread did not shed much light on how MH handles such, as the passenger somehow got into the J side but not the F side, even though the long-haul was F.)
At least, youll get the J lounge, which is fine (and only the Satellite building has a F section in the lounge; the Main building, likely but not guaranteed where you depart KUL for BKK, only has the joint Regional Golden Lounge.
Thanks, I'll read through the thread.
#4




Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; Qantas Frequent Flyer Platinum; BA Exec. Club Silver
Posts: 1,841
We are planing to fly in F LHR to KUL with BA with a transit to BKK in J with Malaysia (two seperate tickets).
From what I've read, BA won't check our luggage through to BKK so we will have to go landside and recheck in for the BKK flight
As we've arrived in F on a oneworld airline, what's the chances we can use the Malay F lounge in KUL ?
I have BA gold so I don't think it's an issue but my family have no status.
TIA
From what I've read, BA won't check our luggage through to BKK so we will have to go landside and recheck in for the BKK flight
As we've arrived in F on a oneworld airline, what's the chances we can use the Malay F lounge in KUL ?
I have BA gold so I don't think it's an issue but my family have no status.
TIA
If your bags are not checked through you will need to clear immigration, pick up your bags, go to departures and check in. Based on your class of travel you can use the premium immigration line.
Your flight will likely leave from the main terminal, this terminal only has a regional business lounge.
The F lounge is in the satellite terminal and at this time the transfer train is not in operation (it might be from next month). You will need to take a (premium) transfer to the satellite terminal for now, it all depends how much you want to use the F lounge and how much time you have. You need to leave the F lounge back to the main terminal 1 hour before departure.
Globalist
Last edited by Globalist; Jun 15, 2025 at 8:20 am
#5
Original Poster




Join Date: Jan 2012
Programs: BA Gold / LH*G
Posts: 353
Your profile shows you are BA gold, based on that you will have access to the F lounge in the satellite terminal even if not flying F.
If your bags are not checked through you will need to clear immigration, pick up your bags, go to departures and check in. Based on your class of travel you can use the premium immigration line.
Your flight will likely leave from the main terminal, this terminal only has a regional business lounge.
The F lounge is in the satellite terminal and at this time the transfer train is not in operation (it might be from next month). You will need to take a (premium) transfer to the satellite terminal for now, it all depends how much you want to use the F lounge and how much time you have. You need to leave the F lounge back to the main terminal 1 hour before departure.
Globalist
If your bags are not checked through you will need to clear immigration, pick up your bags, go to departures and check in. Based on your class of travel you can use the premium immigration line.
Your flight will likely leave from the main terminal, this terminal only has a regional business lounge.
The F lounge is in the satellite terminal and at this time the transfer train is not in operation (it might be from next month). You will need to take a (premium) transfer to the satellite terminal for now, it all depends how much you want to use the F lounge and how much time you have. You need to leave the F lounge back to the main terminal 1 hour before departure.
Globalist
Appreciate the reply though.
#6


Join Date: Jan 2004
Location: Malaysia and Singapore
Programs: MH Enrich Platinum
Posts: 225
I visited the lounge last night and the staff clearly told me that arriving on BA F and departing on MH J via separate bookings will not get you access to the Platinum lounge unless you are Enrich Platinum. If the trip was under a single PNR number then no issue to access the Platinum lounge.
#7
Original Poster




Join Date: Jan 2012
Programs: BA Gold / LH*G
Posts: 353
I visited the lounge last night and the staff clearly told me that arriving on BA F and departing on MH J via separate bookings will not get you access to the Platinum lounge unless you are Enrich Platinum. If the trip was under a single PNR number then no issue to access the Platinum lounge.

#8


Join Date: Jan 2004
Location: Malaysia and Singapore
Programs: MH Enrich Platinum
Posts: 225
#9




Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; Qantas Frequent Flyer Platinum; BA Exec. Club Silver
Posts: 1,841
I visited the lounge last night and the staff clearly told me that arriving on BA F and departing on MH J via separate bookings will not get you access to the Platinum lounge unless you are Enrich Platinum. If the trip was under a single PNR number then no issue to access the Platinum lounge.
The status holder can bring in one guest, if the OP is flying with more than one family member who have no status it would be the J lounge.
Globalist
#10


Join Date: Sep 2009
Posts: 359
#11


Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 3,172
If this was booked as a single PNR connecting flight then OneWorld rules state if the F flight was the long haul flight then you would indeed be eligible for the F lounge on departure of the short haul segment. OP's problem is that he doesn't (strictly speaking) have a connecting flight.
#12


Join Date: Jul 2014
Posts: 1,598
The use of the term connecting implies to me a single ticket / PNR, e.g., from BAs T&Cs:
Connecting flight - a subsequent flight providing onward travel on the same ticket or on a conjunction ticket.
Conjunction ticket - a ticket we have issued to you in conjunction with another ticket which together make up a single contract of carriage.
Conjunction ticket - a ticket we have issued to you in conjunction with another ticket which together make up a single contract of carriage.
In MHs case, its not clear which way their lounge access policy takes it, given the vagueness in the OW rule (or if it even explicitly incorporates this rule at all; I dont believe they publish the full policy externally).
The OP / others can always ask at the front desk with their arriving boarding pass, but I cant see them having a leg to stand on if the lounge agent denies them. At least the OP and their family will have access to the J side.
Last edited by crackjack; Jun 25, 2025 at 4:15 am
#13


Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 3,172
I know we debated in the earlier thread, but to rehash for other readers, this long-haul to short-haul rule starts: “Connecting between oneworld marketed and operated flights:…”, and does not define whether their use of the term ‘connecting’ includes flights across two separate tickets (or PNR), or must be a single one.
The use of the term ‘connecting’ implies to me a single ticket / PNR, e.g., from BA’s T&Cs:
Having said that, BA actually does explicitly allow such LH-->SH access across separate tickets. (As does AA, and apparently CX allows it too.)
In MH’s case, it’s not clear which way their lounge access policy takes it, given the vagueness in the OW rule (or if it even explicitly incorporates this rule at all; I don’t believe they publish the full policy externally).
The OP / others can always ask at the front desk with their arriving boarding pass, but I can’t see them having a leg to stand on if the lounge agent denies them. At least the OP and their family will have access to the J side.
The use of the term ‘connecting’ implies to me a single ticket / PNR, e.g., from BA’s T&Cs:
Having said that, BA actually does explicitly allow such LH-->SH access across separate tickets. (As does AA, and apparently CX allows it too.)
In MH’s case, it’s not clear which way their lounge access policy takes it, given the vagueness in the OW rule (or if it even explicitly incorporates this rule at all; I don’t believe they publish the full policy externally).
The OP / others can always ask at the front desk with their arriving boarding pass, but I can’t see them having a leg to stand on if the lounge agent denies them. At least the OP and their family will have access to the J side.
#14


Join Date: Jul 2014
Posts: 1,598
You're grasping at straws about what counts as a "connection", and I'm not sure what another airline's T&Cs have to do with this. The OW policy only explicitly states the passenger must present both the long haul F and onward J/Y boarding passes. In theory the MH lounge policy should be based on the OW policy, but from personal experience nobody informed the agents about this provision, and they don't care to find out. If enough people start asking/complaining then perhaps they'd start to wise up, but that might be wishful thinking on my part.
Again, I see the wiggle room for OW member airlines / lounge agents coming down to what the term Connecting between OW flights entails.
(As before, MH unfortunately never defines what a connecting flight is explicitly in their CoC though their usage within those COCs suggests its only in the context of the single ticket / conjunction ticket.
Perhaps it wasnt clear in my above post, though I did note in that earlier thread that I reference BAs definition solely as give one example of how the term connecting flights can be defined. CX has a similar definition in their COC, as do other airlines. Yes, these other airlines explicit definition are not directly relevant, but it does help frame how the industry might be using the term generally)
But again, yes, it comes down to the individual line agent considering the rule in light of MHs internal line access policy. Perhaps this time will be more illuminating, if the OP asks and is willing to share their experience.
[EDIT]To be clear, my personal view as I indicated in my first post here is that a connection / connecting flights when considered in formal language by airlines indeed indicates a single ticket / PNR, but I am not in the industry nor a lawyer with experience in it, so my opinion is as much of a guess as any.
(And yes, it still doesnt validate my opinion, but I do see others sharing a similar view of what a connection is, e.g.: Connecting flights on different tickets [Discussion].)
Last edited by crackjack; Jun 25, 2025 at 8:33 pm
#15


Join Date: Sep 2009
Posts: 359

I had a dig around for any definition of connecting flights on the MAS website and of course there isn't any...there are a few things that hint at a meaning; e.g.
In this FAQ: https://www.askmh.malaysiaairlines.c...r-for-check-in
"They title is If I'm holding separate tickets, do I have to go to a counter for check-in?" and the body of text then refers to "if you are travelling on separate tickets on the following flights operated by Malaysia Airlines (MH), connecting with our oneworld or codeshare partner carriers" which suggest that separate tickets and connecting are not mutually exclusive.

