BA in the media | master thread
#826




Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, LH SEN, HH Gold, Marriott Plat, IHG Plat Amb
Posts: 5,598
My EuroFlyer LGW-FAO last Friday was a case in point. The crew did technically nothing wrong but were really only going through the motions. Zero empathy, missing personality and to be frank quite lazy. Meals were delivered, drinks were handed out and that was it. Call bells went unanswered and I got "a look" when peeking behind the curtain to ask for some more wine.
#827



Join Date: Jul 2019
Location: UK
Programs: BA Silver
Posts: 1,336
The only real surprise for me is how tolerant some companies remain towards their clearly identifiable employees posting on Instagram/TikTok about their work.
Notwithstanding concerns about safety, a wrong move on social media and the employer is in the midst of a whole lot of nonsense.
Notwithstanding concerns about safety, a wrong move on social media and the employer is in the midst of a whole lot of nonsense.
#828
Moderator: The British Airways Club




Join Date: Jul 2008
Location: Scotland & South (really far South)!
Programs: BA GfL, M&M Senator, Hilton Diamond
Posts: 3,773
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aks120
Moderator: BAC Forum
#829




Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, LH SEN, HH Gold, Marriott Plat, IHG Plat Amb
Posts: 5,598
The only real surprise for me is how tolerant some companies remain towards their clearly identifiable employees posting on Instagram/TikTok about their work.
Notwithstanding concerns about safety, a wrong move on social media and the employer is in the midst of a whole lot of nonsense.
Notwithstanding concerns about safety, a wrong move on social media and the employer is in the midst of a whole lot of nonsense.
On the other hand, I don't think it's for an employer to restrict staff from doing anything specific, as long as they're off duty and not wearing uniforms, but I simply do not understand the need.
#830


Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Class, plus BAEC.
Posts: 3,189
Im very sympathetic to those BA crew who want to use social media to show their lives, and maybe even earn something.
From a personal perspective, Im inherently laissez-faire and dislike restrictions. However; IMO, Companies do have the responsibility to ensure staff dont compromise security and corporate reputation.
Many who work in finance will be aware of pre-clearance and other more restrictive trading restrictions. Risk of illegality is usually small, its all about reputation.
From a personal perspective, Im inherently laissez-faire and dislike restrictions. However; IMO, Companies do have the responsibility to ensure staff dont compromise security and corporate reputation.
Many who work in finance will be aware of pre-clearance and other more restrictive trading restrictions. Risk of illegality is usually small, its all about reputation.
#831
FlyerTalk Evangelist




Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 21,830
I completely disagree, when you are being paid from the moment you check to the 45 minutes after you land you follow BA rules which have been set to protect their crews and the security of their customers and equipment.
#832



Join Date: Mar 2024
Location: DFW
Programs: AA Executive Platinum (OW Emerald)
Posts: 1,253
But as also pointed out in some related feeds, if you were that bothered you could already have found out all this pretty easily. So it smacks of BA wanting to avoid embarrassment rather than anything to do with crew safety. CC don't get paid a lot and many of them are monetising their streaming. If BA are going to ban them from doing that are they going to compensate them? Doubtful.
#833


Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Class, plus BAEC.
Posts: 3,189
However, I think people should be able to live their lives through social media as they wish. (I say this as someone who views Facebook as a mausoleum of 15+ year old memories!).
Absolute bans rarely work. I think about the Armed Forces, where, bless em, Jack and Jenny are always snapping themselves in uniform. When operational? Very different picture, and I hope BA are able to apply a nuanced approach.
#834

Join Date: May 2014
Posts: 8,119
I dont disagree, and didn't state otherwise in my OP. Of course employees must follow their company policies.
However, I think people should be able to live their lives through social media as they wish. (I say this as someone who views Facebook as a mausoleum of 15+ year old memories!).
Absolute bans rarely work. I think about the Armed Forces, where, bless em, Jack and Jenny are always snapping themselves in uniform. When operational? Very different picture, and I hope BA are able to apply a nuanced approach.
However, I think people should be able to live their lives through social media as they wish. (I say this as someone who views Facebook as a mausoleum of 15+ year old memories!).
Absolute bans rarely work. I think about the Armed Forces, where, bless em, Jack and Jenny are always snapping themselves in uniform. When operational? Very different picture, and I hope BA are able to apply a nuanced approach.
We live in an age where creeps and weirdos have been released from their basements to the whole world thanks to the 'tech-bros'. My partner disappeared off any social media apps after she was messaged by the usual fetishist after crew shoes and about a dozen Saudis/Emiratis looking to make her their 'preferred wife'. And this was before they knew where she might be staying downroute. Now add that specific tidbit...
#835


Join Date: Aug 2008
Posts: 2,232
Rules like this usually come about because a few idiots cannot exercise a little self control and push the boundaries. Sadly this affects the majority and the rules can seem a little draconian, but you have to legislate for the morons not the geniuses.
#836




Join Date: Apr 2016
Location: Isle of Man
Programs: BA Blue, IHG Gold, Radisson Premium, Clan Loganair, Starbucks Gold
Posts: 942
Of course it's all about reputation management. These rules are in place to protect the company, not the employee. If an employee does something stratospherically dumb on social media then the company can say "we told them not to" and completely distance themselves from it.
I don't see an issue with a ban. These people's social media accounts are only interesting because of their job, and the status of their job is intrinsically linked to the status of their employer. Nobody would follow these people if they weren't BA cabin crew.
I don't see an issue with a ban. These people's social media accounts are only interesting because of their job, and the status of their job is intrinsically linked to the status of their employer. Nobody would follow these people if they weren't BA cabin crew.
#837




Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, LH SEN, HH Gold, Marriott Plat, IHG Plat Amb
Posts: 5,598
#838




Join Date: Dec 2015
Location: UK
Posts: 706
Of course it's all about reputation management. These rules are in place to protect the company, not the employee. If an employee does something stratospherically dumb on social media then the company can say "we told them not to" and completely distance themselves from it.
I don't see an issue with a ban. These people's social media accounts are only interesting because of their job, and the status of their job is intrinsically linked to the status of their employer. Nobody would follow these people if they weren't BA cabin crew.
I don't see an issue with a ban. These people's social media accounts are only interesting because of their job, and the status of their job is intrinsically linked to the status of their employer. Nobody would follow these people if they weren't BA cabin crew.
Mystery surrounding death of British Airways flight attendant, 45, found dead in San Francisco hotel room | Daily Mail Online
#839



Join Date: Oct 2012
Location: Kent, UK
Programs: M&S Elite+, BAC Silver (until 2026)
Posts: 4,128
The Telegraph are running a story saying the BA IFE has changed the name of Port Stanley in the Falklands to the Argentinian Puerto Argentino.

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https://www.telegraph.co.uk/news/202...entinian-name/
British Airways has been criticised for using the Argentinian name of the Falkland Islands’ capital on its in-flight screens.
Port Stanley is shown as “Puerto Argentino”, with the British name in brackets underneath.
The move by the airline has been described as “disgraceful” and “disrespectful” to soldiers who fought to liberate the islands in the South Atlantic in the Falklands War.
British Airways said it was now reviewing the incident with the provider of its in-flight map service.
Port Stanley is shown as “Puerto Argentino”, with the British name in brackets underneath.
The move by the airline has been described as “disgraceful” and “disrespectful” to soldiers who fought to liberate the islands in the South Atlantic in the Falklands War.
British Airways said it was now reviewing the incident with the provider of its in-flight map service.

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https://www.telegraph.co.uk/news/202...entinian-name/

