Please edit or add information to this wiki as necessary.

This is a quick and updated (periodically, by members) summary of post 1 that will be visible at the top of all pages of this thread.

CLT airport website: https://www.cltairport.com/

Link to older archived posts.

American operates flights out of concourses (sometimes) A and (always) B, C, D and E.

Ticket counters
Main Terminal - Daily: 3:30 a.m. - 10:30 p.m.


Concourses:

• Concourse A is used by mostly other airlines (Air Canada, Delta, Frontier, JetBlue, Southwest, United, Via) but American uses Concourse A for some flights
• Concourse B is usually used for flights to the West
• Concourse C is usually used for East coast flights. Republic operated flights fly out of C as well.
• Concourse D (The International Concourse) Most transatlantic flights out of CLT are at the far end of concourse D (Lufthansa and Volaris included)
• D4 (A and B) are also express gates (Piedmont operated flights.)
• Concourse E is the American Eagle concourse (Regional flights � RJs)

Maps
From Airport Website

• CLT Airport PDF Map
• Interactive CLT Terminals Map

Getting from Concourse to Concourse

There is no need to leave the secure area to move from one concourse to another. *Exceptions are arriving international flights. In such case one has to clear immigration and customs, reclaim bags and proceed through security. [Obviously not applicable for those pre-cleared at selected overseas locations such as DUB] Keep in mind that if you purchased any liquids on the plane (duty free) you will have to follow the 3-1-1 rule and even check the bottles!

There are several moving walkways at the airport. At the least, there is a moving walkway at the beginning of each concourse, sometimes there are several (concourses A and E).

Other moving walkways include:

• Across the atrium between concourses A, B and C.
• Between the security checkpoint C exit and concourses D and E.

Note: One does have to take stairs/escalator or elevator to get to concourse E as it is on ground level.

Security at CLT
Security wait times can vary widely both by time/day. Monday mornings can have long lines.
Since all the checkpoints share access to the secure area it really doesn't matter which one you use, they will all get you access to all gates.
In November of 2023 Checkpoints A and B were combined into Checkpoint 1 and security checkpoint identification was changed from letters to numbers.
Below is a break down of where the TSA pre-check lanes are and where the checkpoints drop you off within the airport.

• Checkpoint 1: Main + Pre✓ Access to Concourses A and B
• Checkpoint 2: Closest access to Concourses C
• Checkpoint 3: Direct Access to Concourses C and D
• Checkpoint 4: Direct Access to Concourses D and E

Reasonable and Minimum connection times in CLT
Most of the time CLT is really good in terms of on-time performance. However summer thunderstorms can drastically affect your travel experience.

• Domestic Connections: MCT is 30 mins for Mainline<>Mainline, 35 mins Mainline<>Eagle, and 25 mins Eagle<>Eagle.
• Detailed MCT's for CLT are as follows:

AA-AA DD .50 AUA - ALL
AA-AA DD .50 BDA - ALL
AA-AA DD .50 NAS - ALL
AA-AA DD .50 COUNTRY IE - ALL
AA-AA DD .35 FLT 3335 - 6599 - FLT 1 - 3334
AA-AA DD .35 FLT 1 - 3334 - FLT 3335 - 6599
AA-AA DD .25 FLT 3335 - 6599 - FLT 3335 - 6599
AA-AA DD .30
AA-AA DI .50 AUA - ALL
AA-AA DI .50 BDA - ALL
AA-AA DI .50 NAS - ALL
AA-AA DI .35 FLT 3335 - 6599 - FLT 1 - 3334
AA-AA DI .35 FLT 1 - 3334 - FLT 3335 - 6599
AA-AA DI .25 FLT 3335 - 6599 - FLT 3335 - 6599
AA-AA DI .30 ALL - COUNTRY CA
AA-AA DI .30 ALL - COUNTRY PR
AA-AA DI .30 ALL - COUNTRY VI
AA-AA DI .50 COUNTRY BS - ALL
AA-AA DI .50 COUNTRY IE - ALL
AA-AA DI .35
AA-AA ID 1.15 20DEC23 - INF
AA-AA II 1.15 06MAY24 - INF


Parking at CLT
--Parking info can be found at this link.
*Security Note: If you park using curbside valet your car will be searched.

Cell Phone Lot: Park for free while waiting for arriving flights at CLT�s Cell Phone Lot. All drivers are required to remain with their vehicles. Parking is provided on a first come, first served basis as space is available.

Rental Cars
Rental cars are in the parking deck directly across from the terminal. Access to the parking deck is restricted. You can not cross the road outside of baggage claim to get to the rental car deck.
You must either take the tunnel under the access road and then wait for the elevators to return to the rental cars on level 2 or, take the escalator up from baggage claim to the sky bridge, cross over to the parking deck and then take the elevators back down to the rental cars on level 2.
It's a terrible system as there are no escalators on the parking deck side, there are only two elevators and they're extremely slow.
--More info on Rental Cars

Public Transportation
CATS offers service from CLT:

• Route 5 Sprinter Airport Express - To Center City (Uptown)

Visit the CATS Website for more details and schedules.

Where to eat in the airport
--Good map of CLT Dining

CLT Lounges

• American Airlines has two Admirals Clubs in CLT: A larger one between concourses C and D and smaller newly renovated one in concourse B.
• Delta Airlines has a New SkyClub at the far end of the A Concourse extension that opened in December of 2024. Take the escalator next to Dunkin' Donuts up to access the club.
• AMEX has a Centurion Lounge located after security at the intersection of Concourses D and E. To access the Centurion Lounge, at the top of the escalator that drops down to Concourse E take the elevator to the right, across from security checkpoint 4 exit.
• The Club CLT. Priority Pass lounge located in the A gate connector.

Currency Exchange
There are two Currency Exchange locations in CLT, both operated by Travelex:

• One location in the center court atrium inside the secured area (airside). This location is open from 7 AM to 10 PM seven days a week.
• A second currency exchange location has been added at the entrance to the D concourse in front of gates D1 and D2. This location is open from 6:30 AM to 10 PM seven days a week.

How quick is baggage claim in CLT?

• Baggage claim returns in CLT tend to run a little longer than most airports. Expect a wait time of 20 to 25 minutes on average after deplaning. Depending on workload baggage returns can run upwards of 30 to 45 minutes.
• Baggage returns for flights arriving on the E concourse and the A Concourse extension can take up to 45 minutes.

Is there a Chapel/Prayer Space?

• There is one the 2nd floor of the Atrium. More info available here: www.cltairportchapel.org

Wireless in CLT
CLT offers free Wi-Fi around the airport. The Admirals Club provides free access for club members through AT&T.

Do I have time to go into Charlotte?
You could take a cab or the city bus (see post Public Transportation above for info). I would venture to town only if there is more than 3 hours to kill and there is nothing you can do at the airport.
Lyft and Uber can both pick up at the airport.

Where can I smoke at the airport?

• Charlotte Douglas International is a smoke free facility. Smoking is prohibited in all public areas, which includes all restaurants and bars.
• Smokers on the front curb of the terminal are encouraged to use courtesy areas on each end of Baggage Claim and Ticketing levels.

Are there pet relief areas air side?
There are three:

• Concourse A Connector
• Concourse A/B Connector
• Concourse D