Last edit by: WineCountryUA
United's Announcement and FAQ
Kacee's Interpretation
Main Impact Since October 6
Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
Kacee's Interpretation
Main Impact Since October 6
- Fee Changes such as platinum members are subject to various award fees
- No more free stopover - replaced with Excursionist Perk
- Agents no longer have the ability to find routings that do not show up on united.com
- Manually constructing trips using multi-city search results in multiple award fares being charged
- Changing any segment MIGHT require current availability for all existing Os&Ds in the PNR (as if a brand new booking is made) - YMMV
- Singapore Airlines segments are priced separately (add-ons)
Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
UA award booking,change questions/fees/issues/routing/excursionist problems {Archive}
#5506
FlyerTalk Evangelist




Join Date: Oct 2001
Location: Austin, TX
Posts: 25,550
Thanks for replies guys. I'll probably put my question 'to the test' by the end of April!
I have purchased the maximum miles this year:200k for price of 100k (and will top up to take me to 250k with the latest offer)
I'll then buy the max Award Accelerator miles for my upcoming trip (not interested in Premier Accelerator) at the end of the month
I have purchased the maximum miles this year:200k for price of 100k (and will top up to take me to 250k with the latest offer)
I'll then buy the max Award Accelerator miles for my upcoming trip (not interested in Premier Accelerator) at the end of the month
I suspect the reason that nobody knows the answer to your question is that, even with the 100% bonus, purchasing MileagePlus miles in bulk quantity is something that few people on the board will do. They depreciate in value extremely quickly, and even half-price it can still be difficult to find a redemption that provides substantial value over what you spent to acquire the miles.
#5507
Join Date: Aug 2016
Programs: Mileage Plus Premier Silver Hilton Diamond
Posts: 4
Just looking for a little insight
We haven't flown United since the pandemic...so no status, all we have is 330k pooled miles. I think we'll be retiring from international travel so we'd like to do one last trip to Europe (Frankfurt) in Polaris burning up the last of our miles in the process. We are planning on leaving about May 1.
My plan is to purchase the remaining miles .I know, not a good value but, correct me if I'm wrong, it would make the whole PNR refundable. I realize the purchased miles are non refundable but having a refundable ticket is important to us.
I thought about going PE on the return trip and trying to upgrade to Polaris since it looks like a fairly empty flight but I'm not really interested in sweating out a waitlist since I've been burned before.
Am I missing any kind of missed opportunity here? Thanks.
My plan is to purchase the remaining miles .I know, not a good value but, correct me if I'm wrong, it would make the whole PNR refundable. I realize the purchased miles are non refundable but having a refundable ticket is important to us.
I thought about going PE on the return trip and trying to upgrade to Polaris since it looks like a fairly empty flight but I'm not really interested in sweating out a waitlist since I've been burned before.
Am I missing any kind of missed opportunity here? Thanks.
#5508
FlyerTalk Evangelist




Join Date: Aug 2017
Posts: 12,043
We haven't flown United since the pandemic...so no status, all we have is 330k pooled miles. I think we'll be retiring from international travel so we'd like to do one last trip to Europe (Frankfurt) in Polaris burning up the last of our miles in the process. We are planning on leaving about May 1.
My plan is to purchase the remaining miles .I know, not a good value but, correct me if I'm wrong, it would make the whole PNR refundable. I realize the purchased miles are non refundable but having a refundable ticket is important to us.
I thought about going PE on the return trip and trying to upgrade to Polaris since it looks like a fairly empty flight but I'm not really interested in sweating out a waitlist since I've been burned before.
Am I missing any kind of missed opportunity here? Thanks.
My plan is to purchase the remaining miles .I know, not a good value but, correct me if I'm wrong, it would make the whole PNR refundable. I realize the purchased miles are non refundable but having a refundable ticket is important to us.
I thought about going PE on the return trip and trying to upgrade to Polaris since it looks like a fairly empty flight but I'm not really interested in sweating out a waitlist since I've been burned before.
Am I missing any kind of missed opportunity here? Thanks.
Award tickets are generally not upgradedable, unless you have Global Services PlusPoints. You can also move up via upsell (paid upgrade).
Seatmaps are not always accurate, as they do not account for ticketed passengers having not yet selected their seats. Also, future ticketed passengers are likely to jump ahead of you the queue, especially when ticketed in economy and without any status.
#5509
FlyerTalk Evangelist




Join Date: Oct 2001
Location: Austin, TX
Posts: 25,550
We haven't flown United since the pandemic...so no status, all we have is 330k pooled miles. I think we'll be retiring from international travel so we'd like to do one last trip to Europe (Frankfurt) in Polaris burning up the last of our miles in the process. We are planning on leaving about May 1.
My plan is to purchase the remaining miles .I know, not a good value but, correct me if I'm wrong, it would make the whole PNR refundable. I realize the purchased miles are non refundable but having a refundable ticket is important to us.
I thought about going PE on the return trip and trying to upgrade to Polaris since it looks like a fairly empty flight but I'm not really interested in sweating out a waitlist since I've been burned before.
Am I missing any kind of missed opportunity here? Thanks.
My plan is to purchase the remaining miles .I know, not a good value but, correct me if I'm wrong, it would make the whole PNR refundable. I realize the purchased miles are non refundable but having a refundable ticket is important to us.
I thought about going PE on the return trip and trying to upgrade to Polaris since it looks like a fairly empty flight but I'm not really interested in sweating out a waitlist since I've been burned before.
Am I missing any kind of missed opportunity here? Thanks.
#5510




Join Date: Apr 2003
Location: San Francisco Penninsula
Programs: Bear Backers
Posts: 972
Is there some reason flights from Melbourne to San Francisco command 250 k miles on Wednesdays while other days of the week are 200K? I though Wednesday was a good day to get a better deal? Feb 2025
#5511

Join Date: Jan 2024
Posts: 32
thx for your reply. As I didn't want to spend weeks for planning the routing of a vacation, my wife & I decided to go for a trip to Orlando & New Orleans with Suisse & Discover in business class. Our starting point is Hamburg, and I was extremely surprised to find a routing starting at my home base, 360K spent. We'll do the NZL travel at al later point in time 2025 and will go for LH ID tickets then at a reasonable price point.
#5512
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,954
Wednesday as a better day is a generalized statement and not a guarantee. When you get to a specific flight in a specific week then other factors -- demand for instance or some event or .... (at either O or D) will drive.
#5513




Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 6,227
I'm looking at some UA awards with one leg on EI and the second on UA, connecting in ORD. I haven't decided yet where I want to end up (BNA, LIT, STL, MSP, etc). But an inconsistency raised a curiosity. For an award, UA won't populate with a 1h5m connection in ORD, but for a revenue ticket, it will. I'm assuming the reason it works at all is bc of preclearance in DUB. Would calling UA make it possible to book an award with that 1h5m connection? (I realize there are so many reasons not to do a 1h, but I am curious.)
#5514
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,954
I'm looking at some UA awards with one leg on EI and the second on UA, connecting in ORD. I haven't decided yet where I want to end up (BNA, LIT, STL, MSP, etc). But an inconsistency raised a curiosity. For an award, UA won't populate with a 1h5m connection in ORD, but for a revenue ticket, it will. I'm assuming the reason it works at all is bc of preclearance in DUB. ...
D-D MCT for ORD is 50 minutes
Try mutlicity to see if there are any system constraints. Also look beyond the first page of award options.
Awards flight selection is a bit of a black box but UA will tend to list the less expensive awards and all JN/YN may be deep in the list. X/XN awards will be listed first.while cash tickets will list shorter connects and lower price generally first
#5515




Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 6,227
There is no difference in the MCT for a cash vs award flight.
D-D MCT for ORD is 50 minutes
Is there award availability on the desired connecting flight?? Availability for cash flights and award flights can be very different
Try mutlicity to see if there are any system constraints. Also look beyond the first page of award options.
Awards flight selection is a bit of a black box but UA will tend to list the less expensive awards and all JN/YN may be deep in the list. X/XN awards will be listed first.while cash tickets will list shorter connects and lower price generally first
D-D MCT for ORD is 50 minutes
Is there award availability on the desired connecting flight?? Availability for cash flights and award flights can be very different
Try mutlicity to see if there are any system constraints. Also look beyond the first page of award options.
Awards flight selection is a bit of a black box but UA will tend to list the less expensive awards and all JN/YN may be deep in the list. X/XN awards will be listed first.while cash tickets will list shorter connects and lower price generally first
#5516


Join Date: Jan 2015
Location: Australia
Programs: Aeroplan 50k, Hilton Diamond, Accor Plus Gold, SPG Gold, Hertz Presidents Club
Posts: 192
I sincerely hope that there was a specific redemption that drove this purchase end that you got good value out of it.
I suspect the reason that nobody knows the answer to your question is that, even with the 100% bonus, purchasing MileagePlus miles in bulk quantity is something that few people on the board will do. They depreciate in value extremely quickly, and even half-price it can still be difficult to find a redemption that provides substantial value over what you spent to acquire the miles.
I suspect the reason that nobody knows the answer to your question is that, even with the 100% bonus, purchasing MileagePlus miles in bulk quantity is something that few people on the board will do. They depreciate in value extremely quickly, and even half-price it can still be difficult to find a redemption that provides substantial value over what you spent to acquire the miles.

Short notice trans pacific Polaris between AUS and USA is expensive, unless there is a sale on.
Booking short notice - close to departure - Polaris (and being flexible with round trip travel dates) using reduced number of miles, purchased at a reduce price can save up to 50% on the prevailing cash price! And yes, I've done the sums.
#5517




Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 6,227
https://www.google.com/travel/flight...MlFZPRICCAAiAA
Other days have the DUB-ORD-SLC if taking earlier DUB flight.
#5518
FlyerTalk Evangelist




Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,266
Here is an example when searching on UA: DUB-ORD-SLC on June 27. Connection time at ORD is 1h5m if choosing the later DUB-ORD flight (16:40) on EI. Business award available for both legs separately on EI+UA for June 27 but not as a whole ticket or multi city (errors). Rev tix are available (although only in economy). But what Im trying to figure out is why the connection time is an issue for award but not rev. There are other examples where the exact flights and class are available as rev but not award.
https://www.google.com/travel/flight...MlFZPRICCAAiAA
Other days have the DUB-ORD-SLC if taking earlier DUB flight.
https://www.google.com/travel/flight...MlFZPRICCAAiAA
Other days have the DUB-ORD-SLC if taking earlier DUB flight.
#5519




Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 6,227
Right. But shouldnt I be able to book as multi city if they are available separately?
#5520
FlyerTalk Evangelist




Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,266
Have you tried calling? If you find a good agent ... could try a longsell with U-class on EI and XN class on the UA flight and see what happens



