Aspire Lounge Manchester T1
#151
FlyerTalk Evangelist




Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,552
LH have had lots of complaints about Aspire but since they only just renewed the contract I imagine we are stuck with it, even HON in F have to use Aspire at MAN 🤬
#152

Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now nothing), Bonvoy Titanium
Posts: 779
AMS Aspire lounge No. 26
It's certainly bad, but at least it has bathrooms in the lounge and a more quiet area to the left of the entrance. As long as one does not want to eat or drink anything there, it is usually OK to wait for departure. I totally agree on the long way to the LH gates, though.
And then there are the early evening closing hours, 18.30, which left me with 3 additional hours in the common areas, where, for a hefty price, I was able to eat and drink well
#153




Join Date: Jan 2003
Location: London, UK
Posts: 6,045
Not going to get into the topic of the mods, as that's against the TOS, however what's clear is that both the MAN and LHR lounges are rubbish. They're neither up to the standards of their Star Alliance peers (at LHR) nor even up to the standards of British Airways at T5, whom the Galleries First has actually arguably improved due to Rona.
#155
FlyerTalk Evangelist




Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,552
#156
FlyerTalk Evangelist




Join Date: Apr 2009
Location: Democratic People's Republic of the UK
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 21,840
#158




Join Date: Feb 2020
Location: Munich, Dsseldorf, Zurich
Programs: LH Senator*, IHG Diamond Elite, Accor ALL Diamond
Posts: 18
yes although they have recently had this new approach to only let you in with reservation meaning paying customers. Keep insisting or ask for manager. This place is a disgrace 🙄
#159
FlyerTalk Evangelist




Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,552
Another low point, hard to imagine they could manage that, LH of course pay & reserve some space accordingly, insisting or asking for the Manager would be the right approach, add to that ask them to call the LH duty Manager
#160



Join Date: Aug 2011
Programs: Star Alliance Gold
Posts: 1,162
#161




Join Date: Feb 2020
Location: Munich, Dsseldorf, Zurich
Programs: LH Senator*, IHG Diamond Elite, Accor ALL Diamond
Posts: 18
Passengers with status/business class tickets take away seats for paying guests. So they try to send them away :-) Happened twice last month being Senator. I just kept standing around the desk discussing with them - at some point they were annoyed enough to let me in
#162



Join Date: Aug 2011
Programs: Star Alliance Gold
Posts: 1,162
Disgusting. I hope you complained in the strongest terms to LH. In turn, LH should make it clear to whichever third world outfit that runs these lounges (the BHX lounge is crap too) that they are in breach of contract. Favouring booze tourists over status pax just because some twit has worked out they get a few pounds extra for booze tourists is a disgrace.
#163
FlyerTalk Evangelist



Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 18,280
Lounges routinely turn away PC-type guests when they are busy - but I'm guessing there's a much looser contract between lounge operaors and the providers of this type of perk. Most likely pay less than the airlines, too; so PC guests are admitted on a more or less standby basis.
#164




Join Date: Oct 2010
Location: UK
Programs: UA Gold
Posts: 76
Thank you all for the feedback. We haven't gone the LH route to the USA since last Dec - when the lounge was not open. We're familiar with the 'offerings' and as long as we can get a coffee and some yellow gloop on toast or dead pig on barm cake we'll be happy
A poor lounge still beats 'no lounge at all' when we fly with SAS.
A poor lounge still beats 'no lounge at all' when we fly with SAS.
#165




Join Date: Feb 2020
Location: Munich, Dsseldorf, Zurich
Programs: LH Senator*, IHG Diamond Elite, Accor ALL Diamond
Posts: 18
It seems unlikely they turn away airline guests: there'll be some sort of contractual obligation to look after them, and they carry with them a payment from the airline.
Lounges routinely turn away PC-type guests when they are busy - but I'm guessing there's a much looser contract between lounge operaors and the providers of this type of perk. Most likely pay less than the airlines, too; so PC guests are admitted on a more or less standby basis.
Lounges routinely turn away PC-type guests when they are busy - but I'm guessing there's a much looser contract between lounge operaors and the providers of this type of perk. Most likely pay less than the airlines, too; so PC guests are admitted on a more or less standby basis.

