Self-upgrading passengers
#241




Join Date: May 2012
Location: BKK/YYZ/YUL
Programs: DL, AC SE, Bonvoy, Centara, Hyatt
Posts: 3,216
Just as beauty is in the eye of the beholder, so too is the perception of special treatment.
#242


Join Date: May 2014
Posts: 323
On my Recent Rouge Flight I had a very nice window seat in row 2 with nobody beside me. It was the only empty seat in the cabin.
14 minutes after take off , some one from Y gets seated next to me, magically.
Cabin crew is aware of this , obviously. [ he didn't simply sneak in , he was brought in. }
What would you do? { I mean now, a day after the flight }
I don't really care. I'm just wondering if someone should be informed of this or not. It's very bad to offer this mid flight in my opinion.
Fyi: Y cabin was not full
14 minutes after take off , some one from Y gets seated next to me, magically.
Cabin crew is aware of this , obviously. [ he didn't simply sneak in , he was brought in. }
What would you do? { I mean now, a day after the flight }
I don't really care. I'm just wondering if someone should be informed of this or not. It's very bad to offer this mid flight in my opinion.
Fyi: Y cabin was not full
#243
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
As for the self-upgraders, I'm starting to wonder if they are related to the opportunistic thieves that roam about planes, grabbing chargers and chips as they see fit. They all think there's nothing wrong unless they get caught.
#244




Join Date: Jan 2016
Location: YYZ
Programs: Marriott Bonvoy, Air Canada
Posts: 6,678
Funny that. Not. As I ranted elsewhere, even in my best biz clothes, AC staff (check-in agents and Aisle 1 bouncers) at YYZ, YUL and YVR seem to think I don't belong in the SE/Priority line. Anyway, I have a new tactic to deal with that nonsense.
As for the self-upgraders, I'm starting to wonder if they are related to the opportunistic thieves that roam about planes, grabbing chargers and chips as they see fit. They all think there's nothing wrong unless they get caught.
As for the self-upgraders, I'm starting to wonder if they are related to the opportunistic thieves that roam about planes, grabbing chargers and chips as they see fit. They all think there's nothing wrong unless they get caught.
Somehow the AC agents didnt give me the condescending look this time or even tried to stop me.
#245
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
#246


Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium - Avis Pres Club
Posts: 1,658
I'm not talking about " self upgraders" Ie , passengers trying to seat in J and being caught. People will or can try anything.
I'm talking about the on board staff , in the air, 15 miniutes after take off, grabbing passenger form Y , to seat them in J.
This was my scenario.
I'm talking about the on board staff , in the air, 15 miniutes after take off, grabbing passenger form Y , to seat them in J.
This was my scenario.
#247

Join Date: May 2016
Posts: 2,494
On my Recent Rouge Flight I had a very nice window seat in row 2 with nobody beside me. It was the only empty seat in the cabin.
14 minutes after take off , some one from Y gets seated next to me, magically.
Cabin crew is aware of this , obviously. [ he didn't simply sneak in , he was brought in. }
What would you do? { I mean now, a day after the flight }
I don't really care. I'm just wondering if someone should be informed of this or not. It's very bad to offer this mid flight in my opinion.
Fyi: Y cabin was not full
14 minutes after take off , some one from Y gets seated next to me, magically.
Cabin crew is aware of this , obviously. [ he didn't simply sneak in , he was brought in. }
What would you do? { I mean now, a day after the flight }
I don't really care. I'm just wondering if someone should be informed of this or not. It's very bad to offer this mid flight in my opinion.
Fyi: Y cabin was not full
#249
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
I've perfected the technique of greeting them. On approach, say "Good afternoon, how's your day?" If your timing is just right, by the time they've politely responded, you can be past them and preempt the challenge question. If you're a fast walker, a simple "Good afternoon" can get the job done.
Your technique?
#250
A FlyerTalk Posting Legend




Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, SK Gold, Bonvoy Plat LTG, Hyatt Glob, HH Diamond
Posts: 47,291
Nothing can solve the problem of agents thinking you don't belong in that line or seat. But they should certainly question the person who's sitting in what should be an unoccupied seat. If I'm in 3D and the manifest says 3D is supposed to be occupied, I should not be the first person asked for a BP.
#251
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
#252




Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,977
I remember the story about the guys stealing the chips, but now having read other threads , it is clear to me that he was probably gluten-free, was denied nuts by the FA and was foraging for something to eat.
#253
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
#254




Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG
Posts: 4,713
#255




Join Date: Dec 2012
Posts: 903
I once witnessed Delta employees giving FC service to an elderly lady who was flying alone and obviously a bit overwhelmed by what was going on. She was sitting next to me in Economy Comfort and I tried to help her as best as I could, but there was a limit to what I could do as passenger.
So....
To help her out she got the first class meal service. When she asked for tea they brought out the FC service with the little pot of hot water and a basket of teas she could select from. They also brought her a nice pillow and blanket. I thought they were very nice to do that for her and I would not want to see them have to stop.
OTOH,
I can see why people would get upset if they pay for front cabin seats and service and see somebody who can easily tolerate Economy get it for free. But, let's also have some heart for those people like this elderly lady who was obviously anxious about the flying experience. Sooner or later we all hope to be elderly ourselves, as the alternative is not very inviting.
So....
To help her out she got the first class meal service. When she asked for tea they brought out the FC service with the little pot of hot water and a basket of teas she could select from. They also brought her a nice pillow and blanket. I thought they were very nice to do that for her and I would not want to see them have to stop.
OTOH,
I can see why people would get upset if they pay for front cabin seats and service and see somebody who can easily tolerate Economy get it for free. But, let's also have some heart for those people like this elderly lady who was obviously anxious about the flying experience. Sooner or later we all hope to be elderly ourselves, as the alternative is not very inviting.

