Thanks Nux, I can read and have seen that part but this is where my confusion is. Are you saying that when I check in, BA will enforce the 30KG rule as Qantas will only allow that therefore its the Qantas policy that will apply?

On the BA site :

If your journey includes connecting flights with more than one airline, the checked baggage policy of the airline that operates the longer leg will apply. For example, if you fly with American Airlines from New York to London and connect onto British Airways to Amsterdam, the leg with American Airlines is longer and their baggage policy applies to the whole journey

So assuming this, I will get 2 X 23KG....is that correct as the LHR -> HKG is the longer leg (and its the MSC, but BA does not reference that on thier site)? Because that then goes against what you bolded right as the BA policy will apply?

No. MSC applies and so BA's 1 Piece allowance is applicable as istr has been stated several times

The extra piece that BA is allowing you on BA flights ( as is shown on your ticket ) does not carry over to Qantas

If BA waives the excess fee for the 2nd bag , then you are in luck, but you are due to pay it

Off topic
I suggest some one is getting confused with
http://www.oneworld.com/ffp/emerald-...8451A75370DADD

I agree.

'Customer Service' reps seem to do a great job in confusing matters, especially when they incorrectly state policy.
Although I often think the problem is the customer not asking the question they think they are, or misunderstanding/misquoting what the CS rep states.

So Nux stated "Its what your e-ticket states", but you are saying its not. Who it right? MMB also states 2 X 23 KG.

When BA's website says that its the "the checked baggage policy of the airline that operates the longer leg will apply". Given that the BA site says "Some members of frequent flyer programmes receive a greater allowance" then "Executive Club Silver and oneworld Sapphire members

A minimum checked baggage allowance of two pieces in any class of travel for the cardholder and any customer travelling on the same booking (excludes hand-baggage only fares and special group rate bookings).
A weight allowance of 32kg (71lb) per checked bag in any class of travel for the cardholder only."

As stated on the other forum topic (as we don't need to get into it again), its just not clear as my E-ticket clearly states 2 X 23kg for the BA legs (MSC legs) so if I take that in, surely they must honour that? But If I need to pay the �65 for the additional bag then I will argue the point but be more than willing to pay it. As for the additional 9kg per bag....don't think I will push that

I really (genuinely) appreciate the discussion on this forum. I realised I can be a PITA with this but as the OP was pointing out, its just a bit confusing at times.

As i said before, you are out of touch with reality, and once again misinterpreted something i said. I have stressed that this is about the common sense of acting in a way preferable to customers (within some limitations of course), not to deceive them but to actually keep them.

But thanks for taking the time to read

FFS , BA publishes its baggage allowance and in discount economy it is ONE PIECE MAX 23Kg ; as far as this journey goes, since it is not all BA/AA/IB any BA member extra benefits do not apply

That is the allowance that is applicable for the outbound journey

For BA/IB/AA flights ONLY , there is an additional allowance made for Silver members of 1 extra piece

Since Qantas is not BA/IB/AA , then this extra allowance does not apply

The extra bag cost over the 1 entitled is due

imo, People setting off to argue for benefits not entitled to are those that help make life difficult for when agents are mistaken since the more people that try getting things that they are not entitled to, just leave agents suspicious of others

Your ticket is accurate on entitlement. on the BA flights , BA is giving 2 pieces but onwards only the ticketed allowance applies



As fas as

•If your journey includes connecting flights with more than one airline, the checked baggage policy of the airline that operates the longer leg will apply statement goes, it is true, BA's policy of 1PC applies

As far as extra piece goes

Executive Club Gold and Silver members and oneworld Emerald and Sapphire members receive additional checked-baggage benefits when flying on British Airways flights

Qantas <> BA, so does not apply

No need to swear Dave.

Where does it state "For BA/IB/AA flights ONLY" in any part of the e-ticket or BA site. It actually states :

"the checked baggage policy of the airline that operates the longer leg will apply".

So if I then go to "Economy allowances" it states 1X23KG. Then at the bottom of that section it states : "Some members of frequent flyer programmes receive a greater allowance." So if you go to that section "Executive Club Gold and Silver members and oneworld Emerald and Sapphire members receive additional checked-baggage benefits when flying on British Airways flights."

So as I am flying on British airways flights as the MSC and longer leg and the "policy" of BA (as CLEARLY shown on thier website) is to allow more for FF's, where does it state that the FF section os ONLY for flights were the whole trip is on BA / AA / IA???? Where does it state that this allowance will not be honoured if you fly another airline?

I am NOT arguing you are wrong, as you are most likely right. But please show me where (apart from this forum) a normal member of the public can CONFIRM that you are right? If you can point me to where it states this I will shut up, promise....

http://www.britishairways.com/en-gb/...age-allowances


Economy allowances
.
.
..

All other journeys 1 bag max 23kg (51lb

then

Additional allowance for frequent flyers

Executive Club Gold and Silver members and oneworld Emerald and Sapphire members receive additional checked-baggage benefits when flying on British Airways flights.


The baggage allowance policy for BA for a non BA flight is ONE PIECE

I am flying ON BRITISH AIRWAYS as both the longest leg and MSC.....

You ARE NOT on BA for the WHOLE journey

BA's additional allowance applies ONLY on the BA flights

therefore BA's bagagge policy does apply which is ONE PIECE and no extras

The flight numbers are all BA though... but it would be wrong to assume that that actually means anything?

You seem to know a lot, why to airlines have 2/3/4 different flight numbers?

The BA codeshare is not a BA flight

The operating airline has the main flight number.
The other flight numbers are codeshares for different airlines.

Dave, I can certainly see your point. You can read it that way for sure and as you have stated, that is likely the policy they will apply and therefore I will be required to pay the additional �65 for the bag, which I stated in the other topic I am more than happy to do as its really not that much (certainly less than trying to pay for shipping 23kg of stuff through the post....

My point is one of interpretation. The BA site is NOT clear in my view. The BA site says that on BA flights, as a FF member you are entitled by "BA's policy" to get more luggage. Then it states that the airlines policy of the MSC / Longest is applied where there is more than one airline. But you are saying that its the base policy that is applied, not the "additional" policy for FF members (remember, it says the additional allowance is for BA flights, and with the BA flights being MSC / Longest, then I AM entitled to that policy, according to the way the site is written) but it does not say that anywhere.

Its not clear on the site that this additional allowance does not carry over, its the way you are interpreting it, not the language they use.

Hey, you probably think I am an idiot who can't read simple language. As I write contracts for a living (amongst other things) its part of my job to ensure that language is clear and can not be interpreted in other ways. If I was reviewing this for BA, I would ask them to clean up the language to be clear. So when they say :

Executive Club Gold and Silver members and oneworld Emerald and Sapphire members receive additional checked-baggage benefits when flying on British Airways flights.

I would re-word it to say :

Executive Club Gold and Silver members and oneworld Emerald and Sapphire members receive additional checked-baggage benefits when on a ticket that is entirely British Airways operated flights.

Surely that would clear it up?