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Old Mar 6, 2013 | 2:21 pm
  #46  
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Just to clarify- I was waiting for the restroom and it was taped to the wall and I simply read it. No offence to person accusing me of grabbing anything.
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Old Mar 6, 2013 | 2:39 pm
  #47  
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Originally Posted by cordelli
It's not at all unusual in Hotels for the staff to be briefed with who is coming in that day, and it may or may not include pictures. There have been many threads about hotels linking their reservation systems with the internet and social network sites to pull a profile of each person coming in.
A recent article regarding this:

http://www.cnn.com/2013/02/26/travel...ur-hotel-knows
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Old Mar 6, 2013 | 2:51 pm
  #48  
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Originally Posted by entropy
Its not so much treating everyone the 'same' (though they should be). Its more that everyone should be treated well. And we all know how well that is going. I think people understand when they fly that they might not get their first choice of meal in F...
By "same", I did mean "well". Not all people understand why they, as an (any) Elite, don't get their choice, even if a paid first doesn't get one.
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Old Mar 6, 2013 | 3:25 pm
  #49  
 
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Maybe it's time to list the passengers Mileage Plus start year/lifetime miles (1983/1,234,567). That would surely give the GA/FA's a sense of true loyal fliers.
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Old Mar 6, 2013 | 5:02 pm
  #50  
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Originally Posted by jgsx
The manifest still lists all status levels. I saw it on my last three flights.
I am surprised so many people can get a look at the manifest and so often
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Old Mar 6, 2013 | 5:08 pm
  #51  
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Originally Posted by DocTravel
I am surprised so many people can get a look at the manifest and so often
I try to when possible as well - always interesting to see how many fewer elites there are in F vs. a few years ago on any given flight.

It's usually just pinned up to the galley wall, or laying there free. Have to look at something while waiting for the F lav...
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Old Mar 6, 2013 | 5:31 pm
  #52  
 
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Originally Posted by DocTravel
I am surprised so many people can get a look at the manifest and so often
It helps that so many people here spend so much time in F
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Old Mar 6, 2013 | 5:46 pm
  #53  
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Originally Posted by CCIE_Flyer
I tend to agree that showing status below 1K is probably of limited value. Having said that, it would be nice if this were the kind of airline that acknowledged (instead of marginalized) their MM flyers. I have *never* had a United employee of any kind working in any capacity acknowledge my 1MM status. In the case of FAs, apparently, because they don't even know who we folks are.
I've never been recognized, either, but does the MM status show up anywhere under SHARES where front-line employees/FA's would see it?

Greg
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Old Mar 6, 2013 | 6:00 pm
  #54  
 
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SFO 1K is right. We splurge for Birthdays (mine, kids, his) and stay in a nice suite for the weekend at a Southern California resort (nicer than Four Seasons)

Not so much as the picture, but the first thing the valet does when you walk up is ask what name the reservation is. When we stay in a room, nothing more happens other than the front desk greets us by name. However, if we booked a suite for the weekend, we are met at the door by a manager and escorted to our room. If the room is to satisfaction, all is well and the keys are handed over. Our welcome gift arrives about 20 minutes later. If the room isn't to satisfaction, one of us is escorted to 2-3 other rooms for selection. Same for restaurant and bar service - once the name is provided (their tool to look up your 'value') service is heightened from there. I would say it's excellent service for all, and incredible service for the 'valued' guests.

Originally Posted by SFO 1K
You'd be surprised - photos, briefings, and more...
Same with Shangri-La. They know before the guests arrive who is high value, recurring revenue, repeat customer - and preferences - room location, views, extra room amenities, etc.

For people who think everyone should be treated the same, I humbly offer you Southwest Airlines.
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Old Mar 6, 2013 | 6:26 pm
  #55  
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I had a really nice experience recently. I was boarding a flight from PHL-IAH. I had received an upgrade. After I had taken my seat, the gate agent came on board. He shook my hand and gave me a personalized Thank You card for my 20 year anniversary as a frequent flyer with the airline. He said he was a Global Services agent. He then asked the flight attendants to "take good care of him during the flight." This was really special to me and goes a long way to make up for the occasional glitch during travel.
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Old Mar 6, 2013 | 9:50 pm
  #56  
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Purser's list of passengers

To me, every passenger on the flight is of equal value, elites to kettles (and I despise both of those terms because they are often used in the sense of 'personal worthiness' and nobody is any better or more worthy than anyone else as a person unless or until they prove themselves otherwise).

But then, my point of view is that of the captain of the flight. I don't care who got a bigger seat or their choice of airplane food (two mutually exclusive things if any there ever were), I care about who got to their destination safely, and there, we're all worthy.

But that's just me.

FAB
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Old Mar 6, 2013 | 10:31 pm
  #57  
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Originally Posted by freshairborne
To me, every passenger on the flight is of equal value, elites to kettles (and I despise both of those terms because they are often used in the sense of 'personal worthiness' and nobody is any better or more worthy than anyone else as a person unless or until they prove themselves otherwise).

But then, my point of view is that of the captain of the flight. I don't care who got a bigger seat or their choice of airplane food (two mutually exclusive things if any there ever were), I care about who got to their destination safely, and there, we're all worthy.

But that's just me.

FAB
^^^^^
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Old Mar 7, 2013 | 8:58 am
  #58  
 
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Originally Posted by lax2jfk2lax
Maybe it's time to list the passengers Mileage Plus start year/lifetime miles (1983/1,234,567). That would surely give the GA/FA's a sense of true loyal fliers.
I've always been a bit bummed that lifetime miles do not include miles flown prior to joining Mileage Plus, or prior to the existence of Mileage Plus. It would be kind of cool to see if anybody's been flying UA since the 1920's and 1930's or even Varney.

Is the list the same one that is usually at the gate agent's desk or on a wall near it? I've looked at that on occasion, when I've been bored, when there was no gate agent or when there was no handy video monitor showing upgrade status, etc.

Last edited by J.Edward; Mar 8, 2013 at 11:54 am
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Old Mar 7, 2013 | 9:17 am
  #59  
 
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Originally Posted by MileCards
Yes there is a "1Ks in United Economy" list.
What would be alarming to me is if there was a 'GS' list for Economy.
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Old Mar 7, 2013 | 9:28 am
  #60  
 
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Originally Posted by y2k1jetta
What would be alarming to me is if there was a 'GS' list for Economy.
There is. It's called the exit row IAD/EWR - SFO.
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