Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air New Zealand | Koru
Reload this Page >

AirPoint Upgrade to Business on S2S, does one still need to pay for works?

Community
Wiki Posts
Search

AirPoint Upgrade to Business on S2S, does one still need to pay for works?

Thread Tools
 
Search this Thread
 
Old Jul 4, 2011 | 5:30 pm
  #1  
Original Poster
FlyerTalk Evangelist
30 Countries Visited
40 Nights
All eyes on you!
20 Years on Site
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,326
AirPoint Upgrade to Business on S2S, does one still need to pay for works?

Back in April booked a SEAT fare for later this year on a 763.

I was able to upgrade this to R class using 's. (GE Business "standby" upgrade.)

After this was confirmed the booking showed as BUSINESS and I was able to select a seat in row 2 of the 763 business cabin.

Now when I look the booking up it still shows me as being in SEAT.

This concerns me as last month I was op-upped (I was on WORKS) on check-in to business class on a 763 but the crew went around and only gave meals to those on a WORKS product.

For the upgrade I was fine to spend 200+ AU for a full business class experience, including meals.

I am not so sure that I would want to do this and then have to pay $50 more, simply to get a meal in business class.

Was my experience with the op-up a one off or is it a sign of current policy?

Has anyone had any recent experience of this?
serfty is offline  
Old Jul 4, 2011 | 5:51 pm
  #2  
All eyes on you!
15 Years on Site
 
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,856
Originally Posted by serfty
Back in April booked a SEAT fare for later this year on a 763.

I was able to upgrade this to R class using 's. (GE Business "standby" upgrade.)

After this was confirmed the booking showed as BUSINESS and I was able to select a seat in row 2 of the 763 business cabin.

Now when I look the booking up it still shows me as being in SEAT.

This concerns me as last month I was op-upped (I was on WORKS) on check-in to business class on a 763 but the crew went around and only gave meals to those on a WORKS product.

For the upgrade I was fine to spend 200+ AU for a full business class experience, including meals.

I am not so sure that I would want to do this and then have to pay $50 more, simply to get a meal in business class.

Was my experience with the op-up a one off or is it a sign of current policy?

Has anyone had any recent experience of this?
When you recieved your op-up, was the aircraft changed from A320 to 767 at last minute? That would possibly explain the economy catering, but business class seating...

I wouldn't imagine your type of economy fare would come into consideration. You are upgrading to business class and part of business class is recieving the catering; there is not business class 'seat only' (yet) so I'd think you should be fine.
brenrox is offline  
Old Jul 4, 2011 | 6:09 pm
  #3  
15 Years on Site
 
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,672
I believe at the time of the ash cloud QF groundings NZ sold the 767, 777 upgauge aircraft as all economy product, with "upgrades" to the Business Seats.
The mixed catering could have been the result this.
Blackcloud is offline  
Old Jul 4, 2011 | 6:45 pm
  #4  
Original Poster
FlyerTalk Evangelist
30 Countries Visited
40 Nights
All eyes on you!
20 Years on Site
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,326
Thanks for the advice.
Originally Posted by brenrox
When you recieved your op-up, was the aircraft changed from A320 to 767 at last minute? That would possibly explain the economy catering, but business class seating...
I was actually offer a choice of four meals; two of which came in ceramic oval bowls. So there was Business catering but this was mixed with the economy catering.

I have ceased worrying - I re-emailed my e-ticket and the .pdf has the following:




serfty is offline  
Old Jul 4, 2011 | 8:17 pm
  #5  
FlyerTalk Evangelist
10 Countries Visited
1M
50 Countries Visited
20 Years on Site
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: NZ Koru Plat, TG*G, QF G, Accor Plat
Posts: 12,836
Serfty, I experienced this exact situation recently AKL-MEL with an $APD upgrade to biz from Seat. Ticket re-issued into R class (NZ*G) with Business, but also stating Seat per your image.

The service was 100% biz. Enjoy, TK
Thai-Kiwi is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.