How does one set up a profile with Four Seasons?
Sep 14, 2010 | 10:18 am
#31
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
Sep 14, 2010 | 11:15 am
#32
Join Date: Jun 2000
Location: Chicago
Programs: United 1K, American EXP & 3 Million Miler, Hyatt Globalist & Marriott Ambassador Elite
Posts: 2,387
Sep 14, 2010 | 12:05 pm
#34
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
Sep 14, 2010 | 8:25 pm
#35
In memoriam
Join Date: Dec 2003
Location: YVR
Programs: Hilton*D, Marriott*LG, Hyatt*G
Posts: 6,267
I must be a lucky one as FS hotels always have my profile requests noted (I see the codes for each request on the registration form I sign at check-in) and the room is as I have specified in my profile.
Sep 15, 2010 | 4:48 am
#36
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,871
(mar 17)
Nov 29, 2011 | 9:33 am
#37
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,871
aha >
guest.historian at fourseasons.com
http://www.fourseasons.com/privacy/ (highlighted = added nov 7 2011)
mar 24 2011 >
guest.historian at fourseasons.com
your service preferences may be made available to other Four Seasons properties through the Four Seasons guest history database.
guest information in our Guest Reservation System ("GUESTres...We may also store certain information regarding your service preferences...number of stays you have had at properties managed by Four Seasons and the number of nights of each stay. This information may be available to another Four Seasons property when you make a reservation at that property
When you log-in to complete or modify a Booking Profile, Guest Service Profile
If you are invited, whether through the "By Invitation" promotion or otherwise, and elect to create a Guest Profile, on our web site
When you provide information, including revised information to your Guest Profile, we may use the information you provide to update other databases maintained by us.
How do I access my Personal Information?
...You may make a request to the CIS Leader at the Hotel
...contacting our Corporate Guest Historian
guest information in our Guest Reservation System ("GUESTres...We may also store certain information regarding your service preferences...number of stays you have had at properties managed by Four Seasons and the number of nights of each stay. This information may be available to another Four Seasons property when you make a reservation at that property
When you log-in to complete or modify a Booking Profile, Guest Service Profile
If you are invited, whether through the "By Invitation" promotion or otherwise, and elect to create a Guest Profile, on our web site
When you provide information, including revised information to your Guest Profile, we may use the information you provide to update other databases maintained by us.
How do I access my Personal Information?
...You may make a request to the CIS Leader at the Hotel
...contacting our Corporate Guest Historian
mar 24 2011 >
Last edited by Kagehitokiri; May 22, 2013 at 1:41 pm
Dec 2, 2012 | 5:51 pm
#38
Suspended
Join Date: Nov 2010
Location: Paris, Chicago, Rome, London, St John
Programs: DeltaPrivateJet, Ritz PP, Delta 4 million miler - Flying Colonel; AA Exec Plat (3 million + USAir)
Posts: 796
Maybe 2010 different from now.
They have my room set up as I like now with every booking world wide - including extra pillow, type of tea, exercise bike, etc
They have my room set up as I like now with every booking world wide - including extra pillow, type of tea, exercise bike, etc
Dec 2, 2012 | 8:32 pm
#39
Join Date: Jul 2009
Posts: 983
BeatCal's experience seems to echo mine to an extent.
Over the past couple months the FS hotels I've stayed in have met my profile requests (pretty basic--Bvlgari White Tea and plates/cutlery in my room) without any follow-up in my end. Additionally, a FS I'll be staying at next week mentioned in a pre-arrival email that all my preferences were noted.
Something I really like is that many FS's have been very flexible with swapping out complimentary amenities. While I like, for example, a daily fruit basket from time to time, I don't have much need for it when my breakfast is already inclusive. Four Seasons is very good about offering up an amenity as a gesture than I can really utilize and appreciate depending on the circumstances unique to each stay.
Over the past couple months the FS hotels I've stayed in have met my profile requests (pretty basic--Bvlgari White Tea and plates/cutlery in my room) without any follow-up in my end. Additionally, a FS I'll be staying at next week mentioned in a pre-arrival email that all my preferences were noted.
Something I really like is that many FS's have been very flexible with swapping out complimentary amenities. While I like, for example, a daily fruit basket from time to time, I don't have much need for it when my breakfast is already inclusive. Four Seasons is very good about offering up an amenity as a gesture than I can really utilize and appreciate depending on the circumstances unique to each stay.