SK fast track security for *G at LHR - true or false?
I have LH*G. This year, I'm flying SK from LHR 3 or 4 times a month (usually LHROSL or LHRSVG). I normally travel in Extra.
At LHR SK check-in they tell you that *G gets you into the LHR T3 fast-track security when travelling SK (they said SK signed up for this a couple of months ago). At FT security access point, they say that is not true and stare blankly at you and try to turn you away, but I smile sweetly and they have actually let me through each time. Does anyone know what the rule ACTUALLY is? (I never have any problem as OSL - straight into that lovely FT security line with a cheery wave.) |
Ask CI to place a stamp on your BP.
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I have passed through FT at LHR T3 5+ times since November 2007 in a number of different classes both alone and with wife and son - other than the staff taking a quick look at my card and BP I have not experienced any problems
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Official rule is EBG/EBP only.
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Are you sure EBG/EGP can still use FT at LHR. I have managed a couple of times since the change last year but recently been refused.
Looking at the table on http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/ it says Business only from LHR. |
Originally Posted by khybner
(Post 9602539)
Are you sure EBG/EGP can still use FT at LHR. I have managed a couple of times since the change last year but recently been refused.
Looking at the table on http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/ it says Business only from LHR. |
Thanks for all the info. It seems that this particular rule is not uniformly defined.
It looks like I need to pretend to be a Finn. Kiitos. |
Yes, positive. EBG and EBP can use Fast Track. Any problems come back and ask for the Supervisor at check in and we'll sort it out.
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Strange.
I posted a question via email to SAS yesterday. Today they came back saying I need C ticket to use FT at LHR, EBG does not help. |
Originally Posted by khybner
(Post 9610234)
Strange.
I posted a question via email to SAS yesterday. Today they came back saying I need C ticket to use FT at LHR, EBG does not help. |
Like our insider SKmanLHR says, I thought EBGs and EBPs now were able to use the fast track at LHR as well as C pax?:confused:
We all know this is not the first time there is conflicting info on different SAS web pages.. Let me take this up with SAS and make sure we get the rules straight. If indeed EBGs and EBPs are welcome to use the fast track, I will make sure LHR gets the message. |
I'm sorry, but where is the problem?
You have a SK staff member at LHR who says EBG/EBP is allowed to use Fast Track. It is also clearly stated on SAS websites, that from 1st December 2007 EBG/EBP can use fasttrack when flying on SAS operated aircraft: http://www.flysas.com/en/EuroBonus/L..._Gold_members/ http://www.flysas.com/en/Travel_info/SAS-Fast-Track/ I've used it without any problems about ten times this year - just show my M boarding pass and by EBG card... Not a single question asked. |
Originally Posted by H.J.Simpson
I'm sorry, but where is the problem?
cheers, Henry |
Just talked to Eurobonus. EBGs and EBPs are absolutely welcome to use the fast track. The LHR station will get a special message later this week on the current rules
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Originally Posted by tommy777
(Post 9615331)
Just talked to Eurobonus. EBGs and EBPs are absolutely welcome to use the fast track. The LHR station will get a special message later this week on the current rules
There are clearly discrepancies between different web sites. The SE site still does not allow EBG to use fast track at LHR. And the person answering the e-mails probably checked the SE site and answered based on that. These are helpdesk persons, they don't have experience of all the airports etc. Give them proper information to begin with. So if SAS/Eurobonus could ensure that the websites are updated correctly and are similar between versions then a giant step is taken. And how much I like to discredit SAS IT this is not their fault. The IT-department should not own the information. |
Originally Posted by GetAA81Back2ARN
(Post 9615500)
Well, that's great but it seems like shooting on the wrong target.
There are clearly discrepancies between different web sites. The SE site still does not allow EBG to use fast track at LHR. And the person answering the e-mails probably checked the SE site and answered based on that. These are helpdesk persons, they don't have experience of all the airports etc. Give them proper information to begin with. So if SAS/Eurobonus could ensure that the websites are updated correctly and are similar between versions then a giant step is taken. And how much I like to discredit SAS IT this is not their fault. The IT-department should not own the information. |
I am happy to say that after three tries during the last month w/o success I today managed to use the FT on an M ticket by showing my EBG card.
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Originally Posted by tommy777
(Post 9615778)
Of course they have been informed of the website not being updated as well... It should be corrected soon
At least the Swedish site hasn't been updated yet. How hard can it be? |
Originally Posted by GetAA81Back2ARN
(Post 9660623)
At least the Swedish site hasn't been updated yet. How hard can it be?
- you need to establish an EB web information update project - get the funding for the project - get the people to participate to the project - identify where the meetings are held, each meeting in different SAS long-haul destination - in first few meetings, get together, organize the group - identify the parts of the web site to be focused on, locate the false information - investigate what would be the correct information (find someone who knows what is the correct information) - identify if it is possible to save some SAS money by cutting benefits while updating the web site (select the web site, which has the fewest benefits and select that as the true information) - report the new updated information - update the information So, all of this is probably implemented sometime near end of this year. Just be patient and wait. |
Originally Posted by miikka
(Post 9661338)
So, all of this is probably implemented sometime near end of this year. Just be patient and wait.
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Originally Posted by GetAA81Back2ARN
(Post 9666635)
Meanwhile they will need to fire some of the managers due to the economy and they also need to focus on opening several new bi-weekly leisure routes.
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Originally Posted by khybner
(Post 9602539)
Are you sure EBG/EGP can still use FT at LHR. I have managed a couple of times since the change last year but recently been refused.
Looking at the table on http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/ it says Business only from LHR. Yesterday, I flew Extra AMSOSL. As per the website quote, I was correctly not permitted to use Fast Track with an Extra ticket and *G card (unfortunate but correct...) However the CI lady - Servisair staff uniform, said "it will be permitted (*G FT security in Extra at AMS) once the building work is permitted". I am note sure what building work she was referring to. Any idea? |
Originally Posted by GetAA81Back2ARN
(Post 9660623)
Daddy, daddy! When is soon? I want it now! NOW!
At least the Swedish site hasn't been updated yet. How hard can it be? Lookie here, miracles happen! http://www.sas.se/sv/EuroBonus/Nivae...tsen/?vst=true |
Well,
http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/ http://www.sas.no/no/Alt-om-reisen/Fast-Track/ http://www.flysas.com/en/us/Travel_info/SAS-Fast-Track/ are all different! :D I guess you could try printing the one most generous for your airport and wave it in front of the staff if you insist on claiming your "rights". ;) |
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