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SK fast track security for *G at LHR - true or false?

SK fast track security for *G at LHR - true or false?

Old Apr 19, 08, 12:32 pm
  #1  
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Join Date: Mar 2008
Location: LHR/LGW
Programs: LH *G (SEN), VS Silver, BA Silver, Goldpointplus Gold, Marriott Silver, Accor silver, *ACP
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SK fast track security for *G at LHR - true or false?

I have LH*G. This year, I'm flying SK from LHR 3 or 4 times a month (usually LHROSL or LHRSVG). I normally travel in Extra.

At LHR SK check-in they tell you that *G gets you into the LHR T3 fast-track security when travelling SK (they said SK signed up for this a couple of months ago).

At FT security access point, they say that is not true and stare blankly at you and try to turn you away, but I smile sweetly and they have actually let me through each time.

Does anyone know what the rule ACTUALLY is?

(I never have any problem as OSL - straight into that lovely FT security line with a cheery wave.)
beardedgeologist is offline  
Old Apr 19, 08, 12:34 pm
  #2  
 
Join Date: Sep 2004
Location: ARN
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Ask CI to place a stamp on your BP.
SK_RSJ is offline  
Old Apr 19, 08, 6:09 pm
  #3  
 
Join Date: Mar 2008
Location: Wherever the plane lands!
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I have passed through FT at LHR T3 5+ times since November 2007 in a number of different classes both alone and with wife and son - other than the staff taking a quick look at my card and BP I have not experienced any problems
mwh7199 is offline  
Old Apr 19, 08, 7:09 pm
  #4  
 
Join Date: Mar 2006
Programs: AA Plat, HH Gold
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Official rule is EBG/EBP only.
SKmanLHR is offline  
Old Apr 20, 08, 1:52 am
  #5  
 
Join Date: May 2005
Programs: BA Gold, SK EBG
Posts: 85
Are you sure EBG/EGP can still use FT at LHR. I have managed a couple of times since the change last year but recently been refused.

Looking at the table on http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/ it says Business only from LHR.
khybner is offline  
Old Apr 20, 08, 2:13 am
  #6  
 
Join Date: Oct 2004
Location: Finland
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Originally Posted by khybner View Post
Are you sure EBG/EGP can still use FT at LHR. I have managed a couple of times since the change last year but recently been refused.

Looking at the table on http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/ it says Business only from LHR.
Well, Finnish SAS EBG passengers still get this benefit: http://www.flysas.com/en/fi/Travel_info/SAS-Fast-Track/, there it says that LHR will allow Business and EBG.
miikka is offline  
Old Apr 20, 08, 1:35 pm
  #7  
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Join Date: Mar 2008
Location: LHR/LGW
Programs: LH *G (SEN), VS Silver, BA Silver, Goldpointplus Gold, Marriott Silver, Accor silver, *ACP
Posts: 320
Thanks for all the info. It seems that this particular rule is not uniformly defined.

It looks like I need to pretend to be a Finn. Kiitos.
beardedgeologist is offline  
Old Apr 20, 08, 8:32 pm
  #8  
 
Join Date: Mar 2006
Programs: AA Plat, HH Gold
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Yes, positive. EBG and EBP can use Fast Track. Any problems come back and ask for the Supervisor at check in and we'll sort it out.
SKmanLHR is offline  
Old Apr 21, 08, 4:41 pm
  #9  
 
Join Date: May 2005
Programs: BA Gold, SK EBG
Posts: 85
Strange.

I posted a question via email to SAS yesterday. Today they came back saying I need C ticket to use FT at LHR, EBG does not help.
khybner is offline  
Old Apr 22, 08, 1:59 am
  #10  
 
Join Date: Sep 2004
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Originally Posted by khybner View Post
Strange.

I posted a question via email to SAS yesterday. Today they came back saying I need C ticket to use FT at LHR, EBG does not help.
That is supposed to be old information.
SK_RSJ is offline  
Old Apr 22, 08, 9:07 am
  #11  
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Like our insider SKmanLHR says, I thought EBGs and EBPs now were able to use the fast track at LHR as well as C pax?

We all know this is not the first time there is conflicting info on different SAS web pages..

Let me take this up with SAS and make sure we get the rules straight. If indeed EBGs and EBPs are welcome to use the fast track, I will make sure LHR gets the message.
tommy777 is offline  
Old Apr 22, 08, 12:52 pm
  #12  
 
Join Date: Jan 2006
Posts: 344
I'm sorry, but where is the problem?

You have a SK staff member at LHR who says EBG/EBP is allowed to use Fast Track.

It is also clearly stated on SAS websites, that from 1st December 2007 EBG/EBP can use fasttrack when flying on SAS operated aircraft:

http://www.flysas.com/en/EuroBonus/L..._Gold_members/

http://www.flysas.com/en/Travel_info/SAS-Fast-Track/

I've used it without any problems about ten times this year - just show my M boarding pass and by EBG card... Not a single question asked.
H.J.Simpson is offline  
Old Apr 22, 08, 1:59 pm
  #13  
 
Join Date: Jan 2005
Location: Tampere
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Originally Posted by H.J.Simpson
I'm sorry, but where is the problem?
The problem, quite simply, is when you get to the checkpoint, like our friend khybner (message #5), and find yourself _rejected_ by the watcher who hasn't been trained up (bad supervision, I would say) with the latest rules. That's where the problem is.

cheers,

Henry

Last edited by henry999; Apr 23, 08 at 6:13 am
henry999 is offline  
Old Apr 22, 08, 2:01 pm
  #14  
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Just talked to Eurobonus. EBGs and EBPs are absolutely welcome to use the fast track. The LHR station will get a special message later this week on the current rules
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Old Apr 22, 08, 2:31 pm
  #15  
 
Join Date: Aug 2004
Location: Stockholm, Sweden
Programs: AA EXP (2MM), SAS EBG
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Originally Posted by tommy777 View Post
Just talked to Eurobonus. EBGs and EBPs are absolutely welcome to use the fast track. The LHR station will get a special message later this week on the current rules
Well, that's great but it seems like shooting on the wrong target.

There are clearly discrepancies between different web sites. The SE site still does not allow EBG to use fast track at LHR.

And the person answering the e-mails probably checked the SE site and answered based on that. These are helpdesk persons, they don't have experience of all the airports etc. Give them proper information to begin with.

So if SAS/Eurobonus could ensure that the websites are updated correctly and are similar between versions then a giant step is taken. And how much I like to discredit SAS IT this is not their fault. The IT-department should not own the information.
GetAA81Back2ARN is offline  

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