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-   SAS | EuroBonus (https://www.flyertalk.com/forum/sas-eurobonus-499/)
-   -   SK Fast track @ CPH (https://www.flyertalk.com/forum/sas-eurobonus/1901071-sk-fast-track-cph.html)

JR67 Mar 28, 2018 3:53 am

SK Fast track @ CPH
 
In my mind, SK fast track at CPH was limited to Plus/Business pax and EBG/EBD/EBP flying sk metal. I will soon be flying LH PE and as EBD was irritated that I will miss fast track. Lo and behold, when checking the SAS webpage (sas.se/en, not flysas.com) I was happy to see this:

"A EuroBonus Gold or Diamond member traveling on SAS or another Star Alliance airline (regardless of ticket type). You can also bring one guest or up to 4 close family members through SAS Fast Track (in Stockholm, Gothenburg, Oslo and Copenhagen) when everyone is traveling on the same SAS flight. Remember that your membership number must be registered on the trip to be able to use your benefits."

Is this something new or am I just late to the party? For comparison, flysas.com still has the old text: EuroBonus Diamond & Gold members* with regardless of ticket type, when traveling on a same day ticket with SAS.

SK2751 Mar 28, 2018 4:57 am

I think this has always worked. I have used it on LO, SN, AC, TP and LH . I think the text on parts of the website (and also, I think at least at some point, on the signs next to the fast track) is misleading. I always ignored it, and never had an issue. Not even a wink.

fassy Mar 28, 2018 5:04 am

yes, EBG/EBD on any *A carrier still works without any issues.

JR67 Mar 28, 2018 2:07 pm

I have been turned away at SK fast track as EBD travelling on non-SK but *A metal. So the text on flysas.com has been policy, even if it has not been consistently implemented. I just wonder when they changed the official policy back.

Tango Alpha Mar 29, 2018 3:47 am

You can definetly use the fast track as SK EBG+ (but not other *A FFP) when flying any *A.

I have recently been on TP, LH, SN and LX out of CPH without issues at fast track. Though the agent at the SN/LX counter was not sure.

May by there have been some issue with your BP? It happens.

The sign next to the fast track is on purpose misleading, one SAS employee told me – not to encourage other *A FF’s to use it.

fassy Mar 29, 2018 10:48 am


Originally Posted by JR67 (Post 29577852)
I have been turned away at SK fast track as EBD travelling on non-SK but *A metal. So the text on flysas.com has been policy, even if it has not been consistently implemented. I just wonder when they changed the official policy back.

This might happen if scanning the boarding pass fails (or the BP is missing the SK FFP#). Then you have to go the desk agent which will enforce the rules as written on the poster in front of (usually) her. Never had an issue with any *A flight so far using the automated gate.

groovyfly Jun 11, 2018 3:59 am

Recently became A3 Gold and did not understand the fast-track rules before going through CPH Security. Flew SK in Y, but was turned away in SK Fast track. So that means no fast track in two of three Star Alliance hubs.

I honestly don't get how SK proudly use the Star Alliance logo and name wherever and get away with having a fast track benefit that it is not shared with other *A Gold members.

CPH-Flyer Jun 11, 2018 5:34 am


Originally Posted by groovyfly (Post 29852690)
Recently became A3 Gold and did not understand the fast-track rules before going through CPH Security. Flew SK in Y, but was turned away in SK Fast track. So that means no fast track in two of three Star Alliance hubs.

I honestly don't get how SK proudly use the Star Alliance logo and name wherever and get away with having a fast track benefit that it is not shared with other *A Gold members.

Because there is no Star Alliance requirement for them to behave differently.... Oneworld is a bit better at enforcing harmonious treatment of frequent fliers across the alliance. But then again fast track as a stated benefit only kicks in from Emerald, and that is somewhat harder to achieve than Star Alliance Gold NH

AStarr Jun 13, 2018 6:55 am

I remember being directed to use the regular fast track at CPH when I flew TAP in business with EBG. I asked the check-in agent and I'm not sure if she actually knew for certain if I'd be able to use it as she said l must use the regular fast track, not the SAS one. At the time I right it was odd but didn't really think to question it as security really wasn't busy at all.

SK2751 Jun 16, 2018 10:51 pm

Yes, some *A (and other) airlines have agreements with the main airport fast track. This is clearly confusing, and SK making a deal with *A would save us revisiting this topic (almost) every week. They would also avoid a lot of bad blood from pax who (apparently commonly) think that fast track is a *A benefit.

skrosvik Jul 25, 2018 11:04 am

Went through SK's fast track at CPH today, with ticket in GO and Aegean Gold, automatic gate went green and let me through :)

groovyfly Jul 26, 2018 5:02 am


Originally Posted by skrosvik (Post 30012227)
Went through SK's fast track at CPH today, with ticket in GO and Aegean Gold, automatic gate went green and let me through :)

Interesting. Can I ask what route?

Was turned away a couple of months back - also in Y, also A3 Gold - so I wonder what could cause the change.

livious Jul 26, 2018 5:53 am


Originally Posted by groovyfly (Post 30014800)
Interesting. Can I ask what route?

Was turned away a couple of months back - also in Y, also A3 Gold - so I wonder what could cause the change.

Could have been a glitch as my kids were turned away in June, which I believe was correct.

AStarr Jul 27, 2018 7:10 pm

I asked when checking in for a recent TAP flight and was told explicitly that only SAS passengers can use the SAS Fast Track

l didn't attempt the SAS Fast Track. However, the CPH Fast Track was much smaller than I recall a few months ago. Granted, a few months ago, it was 4am when l was going through... this time it was with the new set up with the construction and new bridge and all. (I've been flying via BLL and AAR lately) It dropped off such that if you turned directly left after immediately stepping away from your items being released from the security area, you could enter the "perfume free" entrance into the terminal and by-pass the duty free mall.

I don't recall that feature being available the few times I've gone through the CPH Fast Track and regular security.

fassy Jul 28, 2018 4:22 am


Originally Posted by AStarr (Post 30020701)
I asked when checking in for a recent TAP flight and was told explicitly that only SAS passengers can use the SAS Fast Track.

That is wrong! I use the FastTrack with other *A carriers all the time. But it only works for EBG and EBG on other *A carriers. E.g. EBG on LX will have access. M&M SEN/HON on LX will have not.



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