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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

ankomonkey Jul 7, 2023 9:40 am


Originally Posted by WilcoRoger (Post 35388692)
- Is it just me or do other people have to go through the account verification (SMS) process EVERY time they redeem? It's a useless PITA.

- you can get the "consolidation" prize of 25 points 4 (or is it 5?) times per day only, then it's 0. Then I abandon the whole thing until next time :)

Yes, it makes me do SMS verification with every redemption. And I do the same - I give up as soon as I've got my 5 x 25 disqualification points each day. I won't try qualifying for no reward!

bob12403 Jul 7, 2023 2:14 pm

Radisson GONE as a reward option
 
This just in from an e-rewards email: "We’re writing to let you know that Radisson Rewards Americas will no longer be available to redeem in e‑Rewards as of July 14 due to Choice Hotel International’s acquisition of Radisson Hotel Group Americas.
Choice Privileges rewards will remain in e‑Rewards, so rest assured you can continue to earn and enjoy Choice Privileges points as normal."

WilcoRoger Jul 11, 2023 11:46 am


Originally Posted by ankomonkey (Post 35393679)
Yes, it makes me do SMS verification with every redemption. And I do the same - I give up as soon as I've got my 5 x 25 disqualification points each day. I won't try qualifying for no reward!

It gets even worse - "e-Rewards evaluates all new accounts. At this time you are unable to redeem because your account is currently under review and this usually takes 72 hours to complete. Upon a successful review, you will be able to redeem for your exciting rewards!" My account is some 10 years old.

Their cut and paste reply to my complaining "We're sorry to hear you are having account issues. Your concern has already been forwarded to the appropriate team and is currently being reviewed. Please allow us 24 hours to complete the process before attempting to redeem again."

Aaargh!

SouthWesterner Jul 11, 2023 3:32 pm


Originally Posted by apeortdz (Post 35377963)
Same. I just did a survey about wine - answering tons of questions about what wines I know, what wines I drink, the frequency, etc. I answered the questions honestly and fairly. After about 20 minutes it kicks me out with no reward. Highly annoying.

Just had similar happen again on a long survey about my organisation's DEI (diversity, equity, and inclusion) policies. After going all the way through to the 100% mark and telling them my age, I was expecting to see the "Complete" screen, but instead got:

"Thank you for your interest, but we've received enough responses from your target group, which is why you won't be able to continue on this occasion."

Firstly, there wasn't anything to "continue" with - that was the last question on the survey.
Secondly, it leaves a bit of a bad taste when a DEI survey appears to boot someone out at the end, after asking their age! (Bit ironic!)

I've complained to eRewards again and asked for the promised 400 points...

Happy Jul 11, 2023 6:43 pm


Originally Posted by SouthWesterner (Post 35405094)
Just had similar happen again on a long survey about my organisation's DEI (diversity, equity, and inclusion) policies. After going all the way through to the 100% mark and telling them my age, I was expecting to see the "Complete" screen, but instead got:

"Thank you for your interest, but we've received enough responses from your target group, which is why you won't be able to continue on this occasion."

Firstly, there wasn't anything to "continue" with - that was the last question on the survey.
Secondly, it leaves a bit of a bad taste when a DEI survey appears to boot someone out at the end, after asking their age! (Bit ironic!)

I've complained to eRewards again and asked for the promised 400 points...

I had one of those last night after I put in the number of people living in the household - the Survey was about remodeling kitchen and bathroom, with gazillion questions from brands to quality to prices to budget to personality related questions, followed by the demographic questions and it was 97% complete at the household members screen. Then it returned the disqualify message. I immediately filled out online inquiry on Survey disqualified subject. Got a reply today about they had some technical issues and the rep did find the survey I had done, the points would be manually credited.
This was probably the 4th or 5th incidents happened in a several weeks time frame.

bj2757 Jul 13, 2023 9:33 pm

Having just been sent an email saying they figure I'm perfect for this $12 survey that I was screened out of after 4 pages, then a $5 survey about how I want to get buried and was disqualified when I said cremated with no service...I gave up on them for the day. I have been evaluating the changes the last few days and while they put a lot of lipstick on the pig - it's still pretty much a pig. BUT, and I have no idea if I just got lucky or it's a trend, I got kicked out of two surveys the last 2 days that were obviously completed. I sent them a message and both of them came back in 2 hours - and both of them basically said we're sorry (one even said it was their error) and credited my account for the full amount - no telling me why I got disqualified and all the crap they normally throw out. I'd like to think this is the new improved E-rewards. I'd like to be 21 too....

Happy Jul 14, 2023 8:13 pm


Originally Posted by bj2757 (Post 35411859)
Having just been sent an email saying they figure I'm perfect for this $12 survey that I was screened out of after 4 pages, then a $5 survey about how I want to get buried and was disqualified when I said cremated with no service...I gave up on them for the day. I have been evaluating the changes the last few days and while they put a lot of lipstick on the pig - it's still pretty much a pig. BUT, and I have no idea if I just got lucky or it's a trend, I got kicked out of two surveys the last 2 days that were obviously completed. I sent them a message and both of them came back in 2 hours - and both of them basically said we're sorry (one even said it was their error) and credited my account for the full amount - no telling me why I got disqualified and all the crap they normally throw out. I'd like to think this is the new improved E-rewards. I'd like to be 21 too....

As long as they credited back the earned credit, without the gibberish they used to copy/paste, plus sometimes actually apologize on the technical glitch, I would continue to do the surveys when having time / able to multitask. It is annoying that you need to request it but based on there was no resistance I tend to believe they do have some technical issues which may or may not, get resolved any time soon.
There is an added task to write down the info (or make a screen shot) on each survey before you start, in case you get screened out after many pages. So you can tell the tech support better info on which survey site behaved stupidly.

apeortdz Jul 18, 2023 12:53 pm

I see you guys sometimes send a complaint in about not being rewarded after completing a long survey. This just happened to me and I sent a note in about it. Here was the response:
Thank you for giving us a heads-up here in member support regarding the issue.
I am very sorry for how much inconvenience this has caused you but our records indicate that you were stopped from completing this survey because you did not meet the desired demographic criteria or consumer habits that our client was looking for. Our studies contain qualifying questions that need to classify respondents.
I understand your frustration yet I will reward you for the time you spent completing this survey by crediting your account accordingly within the next 24 hours.
Please note that our surveys do have qualifying questions at the beginning, middle, and at end of the study that can terminate or disqualify your participation.
Hope you will continue to participate in other survey opportunities with us.

My takeaway is that they should ask ALL demographic questions at the start because if I spent 20 minutes on a survey, I should not get kicked out at the end due to my age or race or whatever.

WilcoRoger Jul 21, 2023 1:04 pm


Originally Posted by haipcnd (Post 35429243)
Can you give me link invitation e-rewards.co.uk
skype: haihoa.02

No, it doesn’t work like that

apeortdz Jul 23, 2023 4:42 am

Have you guys noticed that they quietly removed Uber as a reward option? I was redeeming 75 points every month for a $25 Uber credit and that option is gone now.

chrism20 Jul 28, 2023 6:27 am


Originally Posted by apeortdz (Post 35436831)
Have you guys noticed that they quietly removed Uber as a reward option? I was redeeming 75 points every month for a $25 Uber credit and that option is gone now.

Uber has reappeared on the UK site overnight

apeortdz Jul 28, 2023 9:32 am


Originally Posted by chrism20 (Post 35451472)
Uber has reappeared on the UK site overnight

Thanks for telling us. I just checked and Uber is back on the USA site as well and is at the top as a "Featured Reward." So, I just redeemed for that.

fungirl Jul 31, 2023 1:33 am

What's so featured about this award?
 

Originally Posted by apeortdz (Post 35451952)
Thanks for telling us. I just checked and Uber is back on the USA site as well and is at the top as a "Featured Reward." So, I just redeemed for that.

I saw it too but besides a top placement, there are no special discounted redemption levels that they had in the past for featured awards. :-( At least it has not gone by the way side as I feared it might.

bryanwallace Jul 31, 2023 11:09 pm

how can i get an invite to erewards?

chrism20 Aug 1, 2023 2:49 pm


Originally Posted by fungirl (Post 35458372)
I saw it too but besides a top placement, there are no special discounted redemption levels that they had in the past for featured awards. :-( At least it has not gone by the way side as I feared it might.

Yeah it's showing as a feature on the UK site as well but it's also the same redemption amounts. Maybe it's a cheaper reward option for them to pay out.

I've had a teaser email for a new look website coming this with the option to choose shorter surveys and also a weekly bonus system based on your level and number of surveys so will be interesting to see how that works out.


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