Is anyone else having this sort of "issue".... I get an e-mail saying I have a survey available, and when I click on it..it wont load and just hangs and times out...ALSO even when going to e-rewards website and logging in, it will say i have a survey to complete....yet it wont load, hangs and times out....sent numerous e-mails to customer service thru their website, and just get a generic response saying we got your message and will be in contact.and no furher response from them..This has been going on for almost two weeks!! What Gives E-Rewards???

I see that American Airlines does.....its under "earn miles" then under bussiness/financial

No. Clicking on the e-rewards link does not open up the signup page, just a generic landing page with no option to sign up.

So .... no way to sign up for US based folks still.

You are right, I just tried the info on AA website...just a landing page....no option to sign up

I think your IP is blacklisted or you are using vpn.

i find everything back on track with e-rewards no more issues except the occasional verify capture thing.

I've complained here before about getting kicked out of a survey after 10+ minutes of thoughtfully answering detailed questions, commenting on potential marketing, etc. and I know others have, too. I wanted to report a happy outcome. Twice in one week I completed 20-minute, very detailed surveys on my alcohol purchases and consumption, and both times was told I'd finished the survey and qualified for an extra section. I opted to complete the extra section and got kicked out a few questions later, apparently with no credit.

After the second time I contacted e-Rewards. It took them a few days to get back but the person who responded had actually checked my records and had seen that I'd spent a good deal of time on the surveys and credited my account with a total of $25.

So, it paid to complain (tactfully, with facts). They need to know when their clients are cheating the survey-takers because it can discourage the people who take the time to answer carefully and also cheats the companies that play by the rules.

I've had the same experience on the SAME survey twice! Finished and got to the "would you be willing to answer more questions for more $" took it then got booted and received no credit at all!

The first time I complained and got the same response you did - you spent a lot of time so we'll give you the credit. It happened again a few weeks later and they didn't ever respond to my complaint (other than the robo response).

Any more data points on this?

I had a deposit post, but no elite qualifying

New issue for me. I've been trying since April to deposit $100ER for 2000 Alaska miles. It will not go through. I'm told that the name doesn't match on the two accounts, even though both ER and Alaska each have the same name. I finally took my $100 back...any suggestions on how to get this to go through?

mine works. usually gets deposited in 2-4 days.

Haven't done this yet, redeemed to Accor instead as I needed them for future stays.

If IHG are going to be non-EQ from now on, I'm seriously considering switching my redemptions to Hilton. The ratio is much better.

how effective are the restrictions:

say you have two e-rewards accounts, can you credit them both to the same airline within 30 days? ie united says on redemption per member account/e-reward account per 30 day period. would they know if two separate e-reward accounts made a redemption into the same united account?