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-   -   Ryanair: Caught Napping (https://www.flyertalk.com/forum/ryanair/525865-ryanair-caught-napping.html)

Frequent flyer 101 Feb 19, 2006 7:11 am

I can't say I'm oversly surprised about the lax behaviour. Very few people tend to do their jobs 100% every day. That being said, I would not expect BA, or even EasyJet to compromise safety and passenger comfort in such a way.

I have never flow Ryanair yet. This had nothing to do with their no frills attitude, purely because timings or whatever did not suit me at the time.

I will never fly with them now.

It would be interesting tho, to see the same thing done to BA or BMI.

irmster Feb 19, 2006 7:24 am


Originally Posted by Frequent flyer 101
I will never fly with them now.

Did 2 Ryanair returns last year - Jerez and Salzburg. Both flights were on-time, without incident and cheap. I'd rather base my decisions on experience rather than a heavily edited tv prog.

KenJohn Feb 19, 2006 7:30 am


Originally Posted by irmster
Did 2 Ryanair returns last year - Jerez and Salzburg. Both flights were on-time, without incident and cheap. I'd rather base my decisions on experience rather than a heavily edited tv prog.

But that is precisely the point of LCC and you are a "standard" traveller. When everything goes well and to schedule, you cannot fault the value for money.

When anything out of the ordinary happens, then I'll stick to scheduled anyday.

You get what you pay for! Life may be a lottery but you can influence the odds depending on the choices you make.

Pyeinthesky Feb 19, 2006 8:06 am


Originally Posted by irmster
Did 2 Ryanair returns last year - Jerez and Salzburg. Both flights were on-time, without incident and cheap. I'd rather base my decisions on experience rather than a heavily edited tv prog.

Likewise. There was nothing that surprised me in the slightest in that programme, so I will continue to fly FR when it suits me.

As an aside, I run a business myself, and I dread to think what 6 months of secret filming in my place would drag up! :eek:

Radioman Feb 19, 2006 9:34 am


Originally Posted by irmster
Did 2 Ryanair returns last year - Jerez and Salzburg. Both flights were on-time, without incident and cheap. I'd rather base my decisions on experience rather than a heavily edited tv prog.


Hi
Well wait until you have to take additional baggae for business or when the flight is delayed for a long period of time or even just cancelled. Also try and make a change to your flight the night before or even try and change it to bring it a day forward.

Next once the cr*p has hit the fan, try and talk to someone at the company to make a complaint... its a joke.

Yep your lucky but you used as much as we had used them then you will see how bad they actually are.

Other things I did notice was the way that the were treated from lining up for checkin to actaully picking up their bags.

regards

Globaliser Feb 19, 2006 10:09 am


Originally Posted by LHR/MEL/Europe FF
As the programme is not airing down here as far as I'm aware, could someone please briefly exaplian what the issue was with the faulty slide?

I know for B737-200s the slide is engaged manually by clipping the girt-bar into a slot at the door sill. I'm not sure that there is any other indicator aside from the manual inspection. Was the aircraft in question a 737-800 and if so, is there a secondary indicator to show that the door is armed?

As far as I could understand from the conversation, it was an indicator showing the pressure inside the compressed gas/air bottle that discharges to inflate the slide when it's triggered. The indicator was showing that the pressure was low, hence a concern that if the slide had been needed it might not have inflated correctly and might not have been usable.

The weakness about this complaint was that neither of the cabin crew concerned knew what the number one had done with the report. It would have been a much more cogent complaint if the reporter had gone to the captain personally and told him that the slide bottle looked like it was under pressure, and the captain had then done nothing.

Originally Posted by irmster
Did 2 Ryanair returns last year - Jerez and Salzburg. Both flights were on-time, without incident and cheap. I'd rather base my decisions on experience rather than a heavily edited tv prog.

Your experience tells you nothing about what goes on underneath the facade presented to the passengers. It's those things that could make the difference between acceptable levels of safety and unacceptable levels of risk. The important things are almost never seen by the passengers during normal operations. But if you want to shut your eyes to the existence of potential problems when their existence is revealed, you're entirely free to do so.

LHR/MEL/Europe FF Feb 19, 2006 1:41 pm

Thanks Globaliser - that makes sense. Too many other questions - will have to wait and see if they ever screen it on cable here!

Cheers

L/M/E FF

spotwelder Feb 19, 2006 4:52 pm

Spottie types for too long
 
Sorry guys, just spent an hour writing a reply and the F***ing FT system has timed out on me so it has all been a waste of time. I will reply in the middle of the week.

Pyeinthesky Feb 20, 2006 3:34 am


Originally Posted by spotwelder
Sorry guys, just spent an hour writing a reply and the F***ing FT system has timed out on me so it has all been a waste of time. I will reply in the middle of the week.

A 'word' from the wise (or previously bitten!) write long replies in your favourite text editing program and paste after you're happy with it.

toothpick Feb 20, 2006 11:02 am


Originally Posted by LHR Tim
OT: but why do BA make you tie your life jacket in a double bow at the side,

'Cos after the plane ditches, you'll be in the check in queue at the Pearly Gates, and you want to look your best when you suck up to St. Peter for that J class cloud ;)

Smirnoff Feb 21, 2006 5:57 am

I was chatting to a BA Purser last week and she happened to mention that she had been involved in a scary incident her first week of working as a Purser. Apparently the 737 starting filling with smoke in the cabin in mid-flight. With the passengers starting to panic, she said she was surprised herself that it didn't even occur to her to panic. She said that they had rehearsed dealing with emergencies so thoroughly during their training, that she went into "autopilot" and did what she was trained to do, checking everyone was ok, and strapped in, and reassuring people. As it happened, the plane made a "precautionary" landing and everyone was ok.

It is blatantly obvious that FR cabin crew wouldn't have a clue what to do in an emergency, that's assuming they didn't sleep through the whole thing.

It's for reasons like this that most of us prefer to travel with a BA-type airline rather than an FR-one.

I think it must be obvious to all but the dimmest of people, that if you are paying 99p, or even £9.99 for your flight, then cuts are being made everywhere, from not cleaning the sick off the seat to having zombie-like morons as cabin crew. It is clear that there are violations of rules and procedures going on all over the place.

Having never travelled FR, I can safely say that I have no intention of ever using them either. Anyone flying them must be aware of what kind of airline they are flying and is basically accepting the risks involved.

loobtastic Feb 21, 2006 6:30 am

Since I started flying I have dealt with a few incidents, some large, some small.
Like the Purser that Smirnoff spoke to, panic is not an option. We spend lots of time in the simulators and mock ups during training going through what we would do in various situations, that our reactions are almost second nature.
Obviously, emergencies don't happen very often (thank God!!) But, little incidents like someone being ill, drunk or just scared of flying happen more or less daily, and I personally find that that's where my training really comes into its own.

colmc Feb 21, 2006 5:31 pm


It is blatantly obvious that FR cabin crew wouldn't have a clue what to do in an emergency, that's assuming they didn't sleep through the whole thing.
"blatantly obvious" = your opinion = no actual proof.

loobtastic Feb 21, 2006 6:03 pm

Of course that's Smirnoff's opinion.
But, the point is, if the training is lacking , surely the response by the Cabin crew to any potential emergency situation will be lacking too.
I have worked for 4 airlines, 3 as Cabin Crew and, the simulator training that we do at BA in our 6 week initial training and each year is , without doubt the most valuable part of our checks. That is not part of the Ryanair course.

If that is missing, I would dread to think what would happen in a real dire situation.

Also, if a Cabin Crew member does not have the time to carry out the most basic of safety or security checks, which I doubt they can in a 25 min turnaround, I personally would worry about the safety and security of the flight.
Also, bear in mind, the Cabin Crew may do up to 6 flights per day. Between each flight they clean and security check the aircraft. Do they eat at any point? That would worry me also.

Are Ryanair safe.... I don't know... time will tell I suppose.

WBurcham Feb 21, 2006 6:06 pm


Originally Posted by LapLap
Not too much of a surprise - although I'll be tempted not to sit in 1A anymore (not that I really undertood why...)

Perhaps because on FR non Spanish routes I get to overhear the FAs in front of me - when I'm sitting in 1A - chat about things they dislike about their employers and their working conditions, in Spanish. (I hear new employees getting clued up by more established colleagues, there are a lot of tricks to 'bumping up' your schedule so that you make more overtime... but it's too complicated to understand when you're trying to make it look like you're not actually listening during take off and landing.).

I wouldn't stop using FR after what I've seen. Sure, I prefer BA to FR, but then I prefer FR to IB. If you thought FR's attitudes to their customers was bad, you haven't eavesdropped on the things I've heard from IB staff. :eek: :o :o

At least I now understand why FR flights aren't as enjoyable as they were a few years ago, I didn't realise they had to pay for their own training (EZ have somehow kept their modest standards up and I still like flying with them.)

EDIT:
:) Just read the reply to the first letter from Dispatches here and I've just confirmed Ryanair's answer to point 5 - it's usually newbies who are put in the number 2 position next to the senior number 1.

And I can also confirm that there are no potruding pieces of metal that would hit my head in 1A - this is precisely the sort of thing I'd notice. I worry about my knees hitting my head instead.

I agree with you 100000% I'm not a Ryanair fan (i've paid a bit more to fly BA or AZ) but would fly them ahead of IB if the route was the same. The FA's on IB have to be the rudest i've ever dealt with especially when I speak english to them (they don't realize that I speak almost fluent spanish also).


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