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-   -   Ryanair: Caught Napping (https://www.flyertalk.com/forum/ryanair/525865-ryanair-caught-napping.html)

jezf Feb 14, 2006 3:43 am

bugger. missed the program! anyone know if it will be repeated and on which channel?

smashmouth Feb 14, 2006 3:59 am

Repeated at the sociable time of 3.25am Wednesday on C4 and again at 20.10 on More 4 this saturday.

LapLap Feb 14, 2006 4:39 am


Originally Posted by LHR Tim
But hey, what do you want for a pound - a life jacket or something!

Haven't Ryanair actually banned people because, yes, for £1 they DID want the lifejacket.

How many other airlines get lifejackets stolen? Do they ban people too? (And I hold people who do this with a lot of contempt! :mad: )

And at least they have them lifejackets. I was on an IAD-JFK UA flight once where you were supposed to rip out your seat to use as a flotation device and hold on tight :eek:

BA or bust Feb 14, 2006 5:18 am


Originally Posted by LapLap
Haven't Ryanair actually banned people because, yes, for £1 they DID want the lifejacket.

How many other airlines get lifejackets stolen? Do they ban people too? (And I hold people who do this with a lot of contempt! :mad: )

And at least they have them lifejackets. I was on an IAD-JFK UA flight once where you were supposed to rip out your seat to use as a flotation device and hold on tight :eek:

Don't give the chavs ideas, they start ripping them out as souvenirs now! ;)

axplat Feb 14, 2006 5:30 am


Originally Posted by LapLap
Haven't Ryanair actually banned people because, yes, for £1 they DID want the lifejacket.

How many other airlines get lifejackets stolen? Do they ban people too? (And I hold people who do this with a lot of contempt! :mad: )

No doubt it reflects the standard of passenger you might expect on Ryanair, compared to (of course!) the much more sophisticated standard on BA ;) !

swissytrader Feb 14, 2006 5:31 am


Originally Posted by BA or bust
Don't give the chavs ideas, they start ripping them out as souvenirs now! ;)


Only if they were made in Burberry check. :D

Mateo4321 Feb 14, 2006 5:57 am

I will never fly Ryanair....ever

O'Leary is a disgrace

PUCCI GALORE Feb 14, 2006 6:02 am

Disgraceful does not even come close
 
I watched the programme last night with Him Indoors. I applied the "if half" rule. Let me explain. Many years ago I read the book "Mommie Dearest". I had concluded after getting a third the way through that is half of this was true the woman was an absolute monster. I subsequently met a lady who was personally acquainted with Christina Crawford (the author) and she said that if anything it had pulled punches. It was her cathartic experience and some of it even she could not bear to relive.

Similarly, that reaction hit me when I read the book "In God's Name" 50% appaling if 100% true a scandal.

To me, what came out last night fitted totally into this frame. I do not doubt a word of what they said - and some issues were worse than others.

If there was the slightest doubt about the state of that slide a decision had to have been made. It should not be a No Go item but it would compromise the load. It was completely disregarded. Similarly, the life jacket issue is mandatory - it has to be done. It's not optional.

The training was derisory. I strongly suspect that the reason that they make them pay and practically take the "open book" examination for them is that they must have a huge turnover in staff - and no wonder if they are treated like that. I could not believe that they were not given practical training to do. This is fundimental. If the programme was to be believed, they had never worked a door, popped a shute, ordered a mock evacuation. Felt how heavy an overwing exit was, and as for evacuation in smoke conditions - well that's quite laughable. Even as I write this is barely believable. They have been allowed to get away with it with the Irish authorities or, even worse they have said that these things are being done and they have not.
The hours that the crew work were beyond belief. This is tough flying. Lots of take offs and landings and pressurisation in between. What they did not say is how many flights they do per day - but I bet they get 6 out of them minimum.


Still that is my conjecture only. It is quite obvious to me that the danger with Ryanair is the corporate culture of giving nothing and taking everything as the crew member said. That passenger who said "You have no business being a Captain here" said everything. As at today in British Airways if they sacked a Captain for releasing a bar to provide drinks to passengers the airline would walk in minutes. You are simply reducing the role to that of Senior Pilot. They actually demoted (or sacked I forget which) a pilot who had refused to fly as he was too tired. Again this is the antithisis of everything that I had known in my working life. I can just imagine the pressure the poor devils are put under.

In short, Ryanair have got away without accident or mishap as they have an ultramodern fleet. I have no idea what their maintenance work is like - and that would be a good follow-up porgramme for Dispatches to consider. All in all it is reminiscent of the sort of dreadful charter carriers who brought about the changes that decent carriers operate to today. Crew fatigue is an issue not something to treat with contmept - because that is exactly the attitude to their passengers. You've paid nothing so expect nothing. Well - Hello! - I do expect the rules to be kept. I hope that the CAA are down at STN this morning to address some of these issues. The programme told me that a disaster is not an if it is a when at Ryanair. Their attittude is if you don't like it - there are plenty of others where you came. I have never understood how they made so many millions and long wondered if their accounting was from the School of Enron. As an Irish company they do not have to be audited the same way or to the same conditions that similar companies have to do here - so we cannot tell.

Mr O'Leary is a very clever man. He is also cavalier. That he treats the EU authorities thus is one thing. That he treats the safety and well being of his employees and his customers in the same manner is a disgrace. I am sure none of the faults mentionned had been logged as the people would probably have been fired.

You may feel it is worth it, my llife is worth more than a 1p fare + taxes.

LHR Tim Feb 14, 2006 6:54 am


Originally Posted by LapLap
And at least they have them lifejackets. I was on an IAD-JFK UA flight once where you were supposed to rip out your seat to use as a flotation device and hold on tight :eek:

I think you'll find that on a lot of the US airlines -- UA is not alone. They do have aircraft that are designated 'over water' (i.e. 757's that do the HNL run).

Makes you want to be damn sure your upgrade clears so you get a bit more flotation :)

BTW, where's Spotty on all of this. Would have thought he'd be feasting on this one for days!

smashmouth Feb 14, 2006 7:02 am

isn't it a requirement that they all have life jackets? hence "in the unlikely event of a landing on water".... in any case, I'm sure it's a moot point - I can't imagine any situation where an aircraft ditching in the sea would allow for the organised evacuation and diployment of the escape rafts as the safety cards so cheerily suggest!

LHR Tim Feb 14, 2006 7:20 am

Proably just as a moot point as all those smiling faces on Concorde would have found themselves in a decompression donning the oxygen masks as their blood boiled.

smashmouth Feb 14, 2006 7:29 am

nicely disturbing image there - but engine fire aside, I'd fancy my chances more in an explosive de-compression, than slaming into the atlantic at 300mph with my life jacket tied securely in a double bow at the side.

Pyeinthesky Feb 14, 2006 7:30 am


Originally Posted by LHR Tim
Proably just as a moot point as all those smiling faces on Concorde would have found themselves in a decompression donning the oxygen masks as their blood boiled.

A very good point, I believe the blood suddenly ejects its nitrogen and oxygen above 60,000 feet. Something that the brain and other organs don't like too much!

Given that even the pilots weren't wearing pressure suits I wonder what training was given in the event of an explosive de-compression? I assume it involved either a rather sudden change of nose attitude or to simply turn and hug the nearest person for your last few seconds...

Andrius Feb 14, 2006 7:34 am

Frankly I expected nothing else from an airline where the only idea of business is a relentless drive trying to bring the cost down. People are always a very large (the largest) element of the cost, so it is no wonder that they are treated like sweatshop labour.

It all started with "no frills", but now Ryanair is to an airline what a park bench is to a hotel.

Call me pompous or whatever, but I do not want the airline with the cheapest prices because I do not want to fly with the lowest bidder.

In the same way, I do not want the cheapest dentist in town, the lowest-paid teacher for my children or a restaurant for a dinner with my wife where you have to redeem a coupon.

When I fly, I fly properly; when I cannot afford to fly properly, I do not fly at all. Above all, I do not want to fly with an airline whose boss' only idea of promotion is cheap abuse and repetition of the word "cheap".

Other people may have a different opinion.

carbonaddict Feb 14, 2006 9:14 am

southwest in the US has been equally relentless at driving down costs (and was of course ryanair's role model) yet seems to have higher levels of staff morale and customer satisfaction. how much of the difference is due to the boss's personality?

and while it is obvious to see the connections between low pay, long hours and safety, we shouldnt overlook the business reasons to take safety seriously. valujet was wiped out in the US by a crash and ryanair's traffic and stock value would surely plummet in the event of one.


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