Russia is a hugely underrated destination -- what can it do to improve its image?
#76
Suspended
Join Date: May 2018
Posts: 1
Russia = resting ..... face country (don’t hate me yet, read the answer)
Before anything else, a disclaimer: I was born in Moscow but moved to Spain (near Barcelona) when I was 7. I’m 27 now. I still visit the country frequently (was there this last Christmas) but as someone with a foot in “both worlds”, so to speak, and despite how much I love it and miss it every year, I can understand why some people may be a little…hesitant to choose it as a destination.
And I think one of the main reasons is this:
We come away as cold and unfriendly. In my opinion it has a lot to do with how smiling / laughing / being “polite” to strangers (in a Western conception) is perceived. In some professional settings in Russia even smiling can be seen as unprofessional. You smile when you are with close friends and family. Anything else is usually weird, especially in big cities. What is more, being too friendly in some contexts may be perceived as hypocrite, besides unprofessional.
I didn’t realize how much of a cultural difference there is until I travelled with my Spanish university friends to Poland (which is similar in that matter) and one of them was outraged by the treatment she got from a barista in a coffee shop. I just found her expression and tone neutral and by all means correct. She found it bordering on disrespectful. Which doesn’t mean you won’t find disrespectful people in Russia. It’s just that your threshold for disrespectful may be different than ours, so the Russian “neutral professional face” may be seen as too cold (hence perceived as “I don’t care about you”) by people used to a more “cheerful” professional tone.
It can also be summarized in…we have a serious resting ..... face problem as a country. Just don’t hate us for it. I swear is nothing personal.
And I think one of the main reasons is this:
We come away as cold and unfriendly. In my opinion it has a lot to do with how smiling / laughing / being “polite” to strangers (in a Western conception) is perceived. In some professional settings in Russia even smiling can be seen as unprofessional. You smile when you are with close friends and family. Anything else is usually weird, especially in big cities. What is more, being too friendly in some contexts may be perceived as hypocrite, besides unprofessional.
I didn’t realize how much of a cultural difference there is until I travelled with my Spanish university friends to Poland (which is similar in that matter) and one of them was outraged by the treatment she got from a barista in a coffee shop. I just found her expression and tone neutral and by all means correct. She found it bordering on disrespectful. Which doesn’t mean you won’t find disrespectful people in Russia. It’s just that your threshold for disrespectful may be different than ours, so the Russian “neutral professional face” may be seen as too cold (hence perceived as “I don’t care about you”) by people used to a more “cheerful” professional tone.
It can also be summarized in…we have a serious resting ..... face problem as a country. Just don’t hate us for it. I swear is nothing personal.
#78
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,189
That said, this saying is most often used for friends and family when they come up with a stupid joke.
#80
Two months ago, I flew from Tbilisi to Rostov on Don. I was the only non-Georgian/Russian at immigration, which led to my being interrogated in the back room.
To be fair, I wasn't worried in the slightest, but was quite amused when the officer said (through google translate) "Moscow is nearly 1000km from Rostov. Are you sure you didn't mean to go there?"
Hmm, and how about all of those World Cup visitors you were expecting a month later?...
(Mind you, this was my 5th entry stamp into Russia within three years; St. Petersburg gave me a slight problem, but Moscow was always seamless.)
To be fair, I wasn't worried in the slightest, but was quite amused when the officer said (through google translate) "Moscow is nearly 1000km from Rostov. Are you sure you didn't mean to go there?"
Hmm, and how about all of those World Cup visitors you were expecting a month later?...
(Mind you, this was my 5th entry stamp into Russia within three years; St. Petersburg gave me a slight problem, but Moscow was always seamless.)
#82
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 770
How about
- Friendlier border control, less arduous visa policies.
There are plenty of countries where Russians can visit visa free, that is not reciprocal. Instead visitors have to pay hefty fees etc.
The application process is also daunting
Exiting the country is also daunting now with legitimate visitors getting grilled on their travel plans on the way out. The US/EU/UK/AU/NZ other other countries don't do that.
And I've been going for 10 years….frankly fed up. It used to be a lot more open, but I've gradually seen policies become more restrictive over time.
I think the FAN ID thing is a trial to see how open borders might be like, clearly the locals don't know how to handle it, with long processing times and interrogation of people coming in with FAN ID's that are legitimate but not going to Moscow.
- Friendlier border control, less arduous visa policies.
There are plenty of countries where Russians can visit visa free, that is not reciprocal. Instead visitors have to pay hefty fees etc.
The application process is also daunting
Exiting the country is also daunting now with legitimate visitors getting grilled on their travel plans on the way out. The US/EU/UK/AU/NZ other other countries don't do that.
And I've been going for 10 years….frankly fed up. It used to be a lot more open, but I've gradually seen policies become more restrictive over time.
I think the FAN ID thing is a trial to see how open borders might be like, clearly the locals don't know how to handle it, with long processing times and interrogation of people coming in with FAN ID's that are legitimate but not going to Moscow.
#83
Join Date: Dec 2018
Location: MOW / BUE / LIS
Programs: M&M/LH, BAEC/IB, DL, SU, FlyingBlue, AY, AS
Posts: 17
Russia's visa policy is almost as reciprocal as Brazilian one. The only major difference is that EU/UK/NZ would not like to sign visa-free agreement with RU and 80% Russian entry visa hassles are consequences of that decision.
#84
Join Date: Aug 2018
Location: LAN
Programs: Hyatt Globalist, AY Plat
Posts: 145
As to the topic of the thread, I think Russia has exactly the reputation it deserves and, if anything, travel there is slightly overrated. Other than St Petersburg, there is not much there worth the trouble of getting there.
#85
Join Date: Feb 2004
Location: Helsinki, Finland
Posts: 2,395
True. Yet it´s a real problem for Russian tourism. If Russia would waive the visa requirement, I´d take the train with my family within months. But I know they´re not going to do so, since they´re a proud country etc. They´re not helping themselves to improve its image as the thread title asks.
#86
Join Date: Dec 2018
Location: MOW / BUE / LIS
Programs: M&M/LH, BAEC/IB, DL, SU, FlyingBlue, AY, AS
Posts: 17
How China (PRC), India, Australia, Canada and Unites States could be more successful tourist destinations despite very few visa-free visitors or/and greater visa hassles? I think it is not the main obstacle.
However, getting Schengen visa for Russian citizen already living in Western country (for example, the US as LPR or in the EU non-schengen member state) is harder (more papers, less visa validity dates) than for those living in Moscow or St. Petersburg. EU logic is not really straightforward on that matter.
Last edited by Sves; Dec 18, 2018 at 2:28 pm
#87
Join Date: Feb 2004
Location: Helsinki, Finland
Posts: 2,395
As of Dec 2018, there are 50 bilateral visa-free agreements (some in force from Jan 2019) and six signed but not yet in force, all permitting 14 days (for HK/BN/NR) to 90 days of stay. This includes huge and small counties like South Korea, Israel, United Arab Emirates, Thailand, Brunei, Hong Kong, Panama, Brazil, Chile, South Africa, etc. For Japanese citizens visa is free of charge.
How China (PRC), India, Australia, Canada and Unites States could be more successful tourist destinations despite very few visa-free visitors or/and greater visa hassles? I think it is not the main obstacle.
However, getting Schengen visa for Russian citizen already living in Western country (for example, the US as LPR or in the EU non-schengen member state) is harder (more papers, less visa validity dates) than for those living in Moscow or St. Petersburg. EU logic is not really straightforward on that matter.
How China (PRC), India, Australia, Canada and Unites States could be more successful tourist destinations despite very few visa-free visitors or/and greater visa hassles? I think it is not the main obstacle.
However, getting Schengen visa for Russian citizen already living in Western country (for example, the US as LPR or in the EU non-schengen member state) is harder (more papers, less visa validity dates) than for those living in Moscow or St. Petersburg. EU logic is not really straightforward on that matter.