ALWAYS take a screenshot w/ Uber/UberEats
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I honestly only use Uber & UberEats because it comes with credits via American Express. I have seen enough complaints against them to be proactive and take screenshots, and tonight it paid off. UberEats changed my booking fee from $1.99 to $4.99 at my final receipt, and their idea of 'support' is to imply I'm lying ("I do not see any $1.99 delivery fee in your area") and demand a screenshot.
So I have the screenshot and so whether it's from them or a formal dispute with American Express, I will have my $3 back. But I wanted to post as buyer beware. You can even see on the receipt that the temporary hold was for the correct $24.84. |
I don't think I've ever seen a "booking fee" of less than $4.99. I wonder if it's just a technical glitch.
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Originally Posted by Ultraboost
(Post 28882574)
I don't think I've ever seen a "booking fee" of less than $4.99. I wonder if it's just a technical glitch.
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Originally Posted by kb9522
(Post 28895530)
I hadn't used UberEATS in a while, but when I used it last week, I noticed the booking fee was $4.99. It struck me as high because I'm almost certain it was much lower (to the point of negligible) the last time I used the service.
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Originally Posted by kb9522
(Post 28895530)
I hadn't used UberEATS in a while, but when I used it last week, I noticed the booking fee was $4.99. It struck me as high because I'm almost certain it was much lower (to the point of negligible) the last time I used the service.
Seriously, $4.99 booking fee and the plea to tip the drivers? Pass. |
Technical glitch or not, they should never be charging more than what they quote. I hope OP gets a refund.
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Originally Posted by Xlr
(Post 28902548)
Technical glitch or not, they should never be charging more than what they quote. I hope OP gets a refund.
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Thanks OP for the tip. Will take screenshots of my orders going forward!
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