Using didi (滴滴出行) without a Chinese credit/debit card
Aug 11, 2017, 7:56 pm
#32
Join Date: Jul 2008
Location: NY
Programs: UA Plat (1mm), Marriott Titanium, HH Gold, Hertz Pres
Posts: 430
Flying to PVG next week. Would like to use didi. Loaded my Amex card and seemed to work. Is there a special area in PVG to pick up didi cars? Like a dedicated car share area I should look for? Thanks
Aug 24, 2017, 12:13 am
#33
Join Date: Apr 2005
Location: SFO
Programs: UA MM, SQ KrisFlyer, SPG/Marriott Titanium
Posts: 1,231
I was able to d/l Didi from US Apple Store. When I fired it up, it asked if I wanted to keep my language as English.
Yes.
I was able to set up my account using my US phone number. Funny that the text sent with the confirmation code came from 408.
Didi works like Grab, Uber, Lyft etc. You have a credit card on file and rides are charged to it, right? Which payment method can I use if I have a local debit (HSBC) card? Got four choices, Password Free for Alipay, All-In-one Net Bank Cards, QQ wallet, WeChat or International Credit card?
Yes.
I was able to set up my account using my US phone number. Funny that the text sent with the confirmation code came from 408.
Didi works like Grab, Uber, Lyft etc. You have a credit card on file and rides are charged to it, right? Which payment method can I use if I have a local debit (HSBC) card? Got four choices, Password Free for Alipay, All-In-one Net Bank Cards, QQ wallet, WeChat or International Credit card?
Sep 6, 2017, 2:43 pm
#34
Join Date: Oct 2013
Location: Austin, TX
Programs: UA 1K, Marriott Gold, SPG Gold
Posts: 141
Any updates on this topic? I downloaded the Didi app for Android from the Google Play Store, and my malware checker flagged it as spyware. I removed it, but couldn't find anything on the web about a problem with the Didi app or about false positives. Is the Didi app working now with US credit cards? I'm not sure I'll even need ride sharing on an upcoming trip to China, but I thought I'd be prepared.
Sep 6, 2017, 8:36 pm
#35
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,208
Any updates on this topic? I downloaded the Didi app for Android from the Google Play Store, and my malware checker flagged it as spyware. I removed it, but couldn't find anything on the web about a problem with the Didi app or about false positives. Is the Didi app working now with US credit cards? I'm not sure I'll even need ride sharing on an upcoming trip to China, but I thought I'd be prepared.
Sep 17, 2017, 3:26 am
#36
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
Any input appreciated.
Sep 18, 2017, 8:55 am
#37
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
I used Didi during the last few days in Shanghai. I had trouble getting an invoice and Didi customer service told me to log out then login again.
I tried several times while in PVG and now back in the USA but I never get a verification code. Without a verification code I cannot get to Didi CS.
How can I contact Didi to resolve my issue?
I tried several times while in PVG and now back in the USA but I never get a verification code. Without a verification code I cannot get to Didi CS.
How can I contact Didi to resolve my issue?
Sep 18, 2017, 8:56 am
#38
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
Can anyone confirm if there is a special area for Didi pickup? I read somewhere that there is some difficulty to pickup curbside so the drivers like to go pickup in the parking garage, which makes it slightly challenging since I don't know the layout.
Any input appreciated.
Any input appreciated.
Oct 20, 2017, 6:45 am
#39
Join Date: Mar 2013
Posts: 506
So what foreign cards even work? I tried the following with no avail:
The Chase cards say "Please Contact us to Resolve your issue" and Discover It says Refused. These are popup toast messages within the Didi app.
- Chase Sapphire Reserve
- Chase Ink
- Discover It
- Schwab Debit Card
The Chase cards say "Please Contact us to Resolve your issue" and Discover It says Refused. These are popup toast messages within the Didi app.
Oct 24, 2017, 7:48 am
#40
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,690
So what foreign cards even work? I tried the following with no avail:
The Chase cards say "Please Contact us to Resolve your issue" and Discover It says Refused. These are popup toast messages within the Didi app.
- Chase Sapphire Reserve
- Chase Ink
- Discover It
- Schwab Debit Card
The Chase cards say "Please Contact us to Resolve your issue" and Discover It says Refused. These are popup toast messages within the Didi app.
Nov 28, 2017, 1:03 pm
#42
Join Date: Nov 2017
Posts: 2
So what foreign cards even work? I tried the following with no avail:
The Chase cards say "Please Contact us to Resolve your issue" and Discover It says Refused. These are popup toast messages within the Didi app.
- Chase Sapphire Reserve
- Chase Ink
- Discover It
- Schwab Debit Card
The Chase cards say "Please Contact us to Resolve your issue" and Discover It says Refused. These are popup toast messages within the Didi app.
After calling Verified by Visa, they had me resubmit the request which then succeeded.
Dec 22, 2017, 5:15 am
#43
Join Date: Mar 2013
Posts: 506
how did you contact verified by visa? Do you have the phone #? Or is it just the number on the back of your card?
Dec 22, 2017, 9:05 am
#44
Join Date: Nov 2017
Posts: 2
When I first landed in Shenzhen, Didi app indicated servers were down. by the 3rd day, I was able to access. Not sure why.
Successfully made 6 Didi trips over the following 3 days while in Shenzhen.
Default chat phrases came in helpful. Only had 1 driver cancel when we weren't able to connect due to pickup location confusion. Connected with another driver within a couple minutes.
Dec 22, 2017, 9:58 pm
#45
Join Date: Mar 2013
Posts: 506
When verification process fails, an 8xx number is included in the message.
When I first landed in Shenzhen, Didi app indicated servers were down. by the 3rd day, I was able to access. Not sure why.
Successfully made 6 Didi trips over the following 3 days while in Shenzhen.
Default chat phrases came in helpful. Only had 1 driver cancel when we weren't able to connect due to pickup location confusion. Connected with another driver within a couple minutes.
When I first landed in Shenzhen, Didi app indicated servers were down. by the 3rd day, I was able to access. Not sure why.
Successfully made 6 Didi trips over the following 3 days while in Shenzhen.
Default chat phrases came in helpful. Only had 1 driver cancel when we weren't able to connect due to pickup location confusion. Connected with another driver within a couple minutes.
Bah. I don’t get that unforutunately. Just an error message. See image below.
Spoiler
Last edited by Wise-Broccoli8301; Dec 22, 2017 at 11:17 pm