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-   Radisson International | Radisson Rewards (https://www.flyertalk.com/forum/radisson-international-radisson-rewards-428/)
-   -   Transferring Radisson Americas points to global program, every step made inconvenient (https://www.flyertalk.com/forum/radisson-international-radisson-rewards/2074411-transferring-radisson-americas-points-global-program-every-step-made-inconvenient.html)

moon4fun Jul 11, 2022 11:20 am

How to join global Radisson account?
 
Hello,
How do I create/join Global Radisson account? I currently has Radisson account in America.
Is there a link for this ?

Thanks!

Adam1222 Jul 11, 2022 12:49 pm


Originally Posted by moon4fun (Post 34415993)
Hello,
How do I create/join Global Radisson account? I currently has Radisson account in America.
Is there a link for this ?

Thanks!

https://www.radissonhotels.com/en-us...n-rewards/join

moon4fun Jul 11, 2022 7:03 pm

Thanks Adam1112.
How long do I need to wait after the global account activate ? I got this message when I try to transfer my usa account to global account.Enter your Radisson Rewards account information
We were not able to confirm your account information.
Your Radisson Rewards member number

Adam1222 Jul 11, 2022 7:52 pm


Originally Posted by moon4fun (Post 34417117)
Thanks Adam1112.
How long do I need to wait after the global account activate ? I got this message when I try to transfer my usa account to global account.Enter your Radisson Rewards account information
We were not able to confirm your account information.
Your Radisson Rewards member number

I do not know. Sorry.

notquiteaff Jul 12, 2022 9:03 am


Originally Posted by moon4fun (Post 34417117)
Thanks Adam1112.
How long do I need to wait after the global account activate ? I got this message when I try to transfer my usa account to global account.Enter your Radisson Rewards account information
We were not able to confirm your account information.
Your Radisson Rewards member number

How long did you wait? I think I did a transfer the same day. But that was over a month ago.

Are you able to log into your global account? There are reports of login problems in this recent threads.

https://www.flyertalk.com/forum/radi...not-login.html

Perhaps a related problem.

moon4fun Jul 12, 2022 11:23 am

No problem login both America and Global account.
I created the Global account and activate it yesterday. I login both account without any problem just now.
I just cannot transfer from America to Global. It keep telling me, they are not able to confirm my Global account ?Enter your Radisson Rewards account information
We were not able to confirm your account information.
Your Radisson Rewards member number

notquiteaff Jul 13, 2022 8:00 am


Originally Posted by moon4fun (Post 34418997)
No problem login both America and Global account.
I created the Global account and activate it yesterday. I login both account without any problem just now.

Name and email are the same for both accounts?

moon4fun Jul 13, 2022 2:32 pm

Yes. Both name and email same on both account.
Thanks!

moon4fun Jul 13, 2022 2:44 pm

My bad. I thought I have the same email. It was different. I request to change the email and I able to transfer the points to global account.

Many Thanks for everyone help in this case.

lililolo Jul 15, 2022 5:08 pm

Do the points in the global program ever expire? If they do expire, what to do to keep the points from expiring? Thanks,

Adam1222 Jul 15, 2022 7:18 pm


Originally Posted by lililolo (Post 34429779)
Do the points in the global program ever expire? If they do expire, what to do to keep the points from expiring? Thanks,

If you scroll up, you will see this has been discussed.
​​​​​​
You can also look at the terms and conditions:
"If there is no points activity in your Radisson Rewards account for any 24-month period, we may, at any time and in our sole discretion and without notice or liability to you, void and cancel any or all of your points."

Options for earning points:
https://www.radissonhotels.com/en-us/rewards/earn

In addition, you can earn points in the US and transfer them

arollins Jul 26, 2022 9:26 pm

I opened my Global account about a month or so ago. Same name and email address as in US account. Today I tried transferring points from US to Global, but I'm getting "Sorry, you can't transfer Points at this time. Please call member services" Any insight as to what this can be? For what is worth, I did send an email an tweet to them. Hopefully a simple thing, tomorrow once I'm free I'll give them a call.

arollins Jul 28, 2022 9:00 am


Originally Posted by arollins (Post 34461710)
I opened my Global account about a month or so ago. Same name and email address as in US account. Today I tried transferring points from US to Global, but I'm getting "Sorry, you can't transfer Points at this time. Please call member services" Any insight as to what this can be? For what is worth, I did send an email an tweet to them. Hopefully a simple thing, tomorrow once I'm free I'll give them a call.

I wanted to follow up on this, in case others had the same issue, and provide some guidance. Upon calling RAD USA, turn out my account had a "hold" on it, nothing nefarious, just basically that I needed to change the password of my USA account. Call again, and have hold removed. Once all that was done, I managed to do the transfer. As indicated in previous post you can only transfer per block of points, until you can get to the minimal amount, but altogether it was not a tedious process, The transfer was done within minutes, as it posted in Global account same day.

christianj Aug 1, 2022 8:25 am

Decided to transfer 2/3 of my 1.5 Mio RR out to the international Radisson program this morning. Transfer was almost instantaneous from the US to the international program. Going to keep watching for new news on the Choice acquisition and decide what to do with the remaining balance based on that. I was just too worried that Choice would pull the plug on transfers without notice and with the news that we are loosing the only half way viable redemption option in NYC (Radisson Midtown) I was starting to get cold feet. Since almost all of my RR stays were in Europe anyway I think in the long run all my points will go to the international program anyway.

Dark Blue Aug 2, 2022 4:00 pm

Sorry but I have been away from this programme and don't fully understand these separate programmes. I am trying to book a hotel in the US but my account (UK based) is not recognised on the US site. Do I have to create a new account on the US site and restart to earn a status? If mutually recognised, what is the point to separate the one programme into two...?


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