On October 1, 2018, Radisson Rewards identified a data security incident that occurred on September 11, 2018, impacting a small percentage of our Radisson Rewards® members. This data security incident did not compromise any credit card or password information. Our ongoing investigation has determined that the information accessed was restricted to member name, address (including country of residence), email address, and in some cases, company name, phone number, Radisson Rewards member number and any frequent flyer numbers on file.

We are writing to inform you that your account was one of the member accounts impacted by this incident. Upon identifying this issue Radisson Rewards immediately revoked access to the unauthorized person(s). All impacted member accounts have been secured, and flagged to monitor for any potential unauthorized behavior. While the ongoing risk to your Radisson Rewards account is low, please monitor your account for any suspicious activity. You should also be aware that third parties may claim to be Radisson Rewards and attempt to gather personal information by deception (known as “phishing”), including through the use of links to fake websites. Radisson Rewards will not ask for your password or user information to be provided in an e-mail

Radisson Rewards takes this incident very seriously and is conducting an ongoing extensive investigation into the incident to help prevent data privacy incidents from happening again in the future.

If you have any questions or wish to speak to a customer care representative, please contact [email protected] or call: