Apr 2, 2015, 2:58 pm
Last edit by: StartinSanDiego
Current best offer (May 2019) 120,000 Radisson Reward points
https://www.radissonrewardsvisa.com/credit/offer.do?redirect=plat32172&lang=e
The cards offer a free DOMESTIC night certificate for every $10,000 spent on the card per cardholder year, up to 3 certificates per year, per card. At this time, the only way to ascertain membership year spend is to add it up on your statements or call the US BANK number on the back of the card and have the rep do the math. There is no "Spend Summary" to indicate your progress towards your free night certificates.
Many reports here indicate that the norm is that annual renewal points post to Club Carlson two months after the date of the Visa statement that includes the annual fee. Because of this, do not use the date that the points post to calculate your cardmembership spending for the free night certificates.
https://www.radissonrewardsvisa.com/credit/offer.do?redirect=plat32172&lang=e
- 10 points per $1 spent in eligible net purchases at participating Radisson Family of Hotels.2
- 5 points per $1 spent in eligible net purchases everywhere else.2
- 120,000 bonus points - receive 120,000 points after you spend $3,000 on your card within the first 90 days. 1
The cards offer a free DOMESTIC night certificate for every $10,000 spent on the card per cardholder year, up to 3 certificates per year, per card. At this time, the only way to ascertain membership year spend is to add it up on your statements or call the US BANK number on the back of the card and have the rep do the math. There is no "Spend Summary" to indicate your progress towards your free night certificates.
- 40,000 renewal points each year when you renew your card.3
- Earn up to 3 free nights! Earn one Free Night E-Cert for each $10,000 in spend (up to $30,000), then renew your card by paying the Annual Fee.4
Many reports here indicate that the norm is that annual renewal points post to Club Carlson two months after the date of the Visa statement that includes the annual fee. Because of this, do not use the date that the points post to calculate your cardmembership spending for the free night certificates.
CC visa annual 40000 points bonus
Mar 19, 2015, 7:09 am
#77
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
You're not alone, but nor are you speaking for everyone.Many of us have got used to the way this works and accept that its not entirely unreasonable for a card issuer not to award points until they can be sure people won't cancel and avoid the annual fee.
In most cases, those whose redemption plans will be dramatically affected by the arrival of 40,000 points probably aren't terrific customers for either Carlson or US Bank.
Mar 19, 2015, 7:26 am
#79
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
I'd agree if you were one of the people who have had to wait several months to get their points. That's clearly not good enough and US Bank and Club Carlson need to get their act together. But I don't think you are:
That's normal and if it really upsets you then you'd probably be happier dropping US Bank.
That's normal and if it really upsets you then you'd probably be happier dropping US Bank.
Mar 19, 2015, 12:09 pm
#82
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
Considering that the T&C say that the points will not post for 6-8 weeks until AFTER the payment date, that can be almost 12 weeks from the date the annual fee shows on the statement.
We may not like it but they are clearly within their rules and notice.
We may not like it but they are clearly within their rules and notice.
Mar 20, 2015, 1:13 am
#83
Join Date: Feb 2004
Programs: IHG Spire Elite; Hyatt Platinum; SPG Preferred+; Club Carlson Gold; SW CP
Posts: 674
That may be true but a lot of crappy customer service is in line with a company's T&C's but abandoned nonetheless once there is customer pushback. The CC Visa is a good card (good enough that I paid the annual fee to renew) but the delay in posting the anniversary points is a non-trivial negative to me.
Mar 23, 2015, 10:44 pm
#85
Suspended
Join Date: Nov 2010
Posts: 1,677
How's this for crappy service - the points posted but only on my credit card statement. My U.S. Bank credit card statement clearly states that I have earned 40K points.
So I send them an email and ask politely to post the points, letting them know that U.S. bank has issued the points. They will not post the points in my Club Carlson account. They told me I still have to wait. Go figure.
This card and hotel chain is on the top of my list to dump in 2015. Pure CRAP. I stay mostly at Hyatt and IHG anyway.
So I send them an email and ask politely to post the points, letting them know that U.S. bank has issued the points. They will not post the points in my Club Carlson account. They told me I still have to wait. Go figure.
This card and hotel chain is on the top of my list to dump in 2015. Pure CRAP. I stay mostly at Hyatt and IHG anyway.
Mar 29, 2015, 9:42 am
#86
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
Some people get frustrated, others are used to it. The point of a thread like this is to bring some experiences to light so people can know what to expect. And if they want they can make a note to CC or USB and ask them to improve service.
Last edited by maverick17; Mar 30, 2015 at 12:42 am
Mar 30, 2015, 1:43 pm
#88
Join Date: Aug 2001
Location: BOS
Posts: 827
Moving the goalpost ahead a bit I just took a look at the Club Carlson accounts my wife and I have.
Annual Renewal Bonus-40,000 Points
Mrs Macken7
2/19/15
2/05/14
Mr Macken7
7/00/15 Fully confident that 40,000 points will be posted in this time frame.
7/19/14
With a bit of patience and spend on the credit card one can find some really nice properties in Europe to enjoy. Well done Club Carlson.
Annual Renewal Bonus-40,000 Points
Mrs Macken7
2/19/15
2/05/14
Mr Macken7
7/00/15 Fully confident that 40,000 points will be posted in this time frame.
7/19/14
With a bit of patience and spend on the credit card one can find some really nice properties in Europe to enjoy. Well done Club Carlson.