Qantas refund the differnce?
 

I just booked a red eye special last week syd to bne, since the fairs have dropped this week to match virgins does qantas give credits for the differnce and if so how do you go about collecting?
Regards,
Robert

AFAIK, there is no mechanism for collection of price differences as a result of fares dropping. It is a gamble -- you loose if the fare drops after you buy it, but you win if you get in before it rises again. In any case, the N class (red-e's) are pretty good value anyway. Just get in fast if you see a bargain fare - they arn't there for long.

Hope you enjoy the trip in Oz.

when qantas raises the fare on your route, be sure to call and pay the difference ok?

That's kind of silly. http://www.flyertalk.com/forum/smile.gif Some airlines do actually refund the difference. I usually fly Alaska Airlines and am not too familiar with Qantas. AS refunds the difference unless you are comparing to a web special. I've done it a few times when it was a significant amount.

You can arrange a cancellation then refund of a full fare (Y) ticket on most airlines including QF (and wait around 6 weeks to get the $$$ back). I thought we were discussing a red eye (sic) "red e-fare"??? which is an web only special. You can only get this fare (N class) via your keyboard. No frills, no refunds, use it or loose it..... You do, however, get free catering and free alcohol on board (if you pick the right flights).

AS refunds differences on fares besides "Web Specials". This includes other economy fares besides Y.

Anyway, I probably shouldn't have posted. I just thought it was a silly answer to someone's innocent question. http://www.flyertalk.com/forum/frown.gif

Red e deals are non changeable, refundable, no nothing.

Im afraid that your going to have to cop the fare rise on the chin.

Qantas actually called me and asked me to pay extras AFTER I have TICKETED, because their agents allegedly mis-calculated the fare when I made the payment. So just watch out.

Back to original, topic about refund. Never... don't bother. I once bought the last remaining L-class inventory, only to find the very next day, they have added a new flight and showing N9.... I asked for difference of $70 back, only being told that's not possible.

THey ARE changeable, but you need to upgrade to the next available fare bucket - O class or higher - AND pay the difference to that fare type - AND pay a $27.50 change fee.

Dave

Absolutely right Dave. I was thinking of the old N class rules.

Since we're on the subject of changeable fares....

My boyfriend just bought a ticket which says something about "red" in the fare description. The class is Q though. On the phone, they told me there is a $150 change fee plus applicable fare difference. Is this true? If he decides to change the return (after departure), and he finds Q availability he would only have to pay $150?

Thanks!

Sounds like an INT fare - change fees for DOM fares are only $27.50 per flight (and for the purposes of this rule, a "flight" may include two flights with a connection).

Dave

Indeed they are cancellable (but not refundable), as well - provided you pay the $27.50 fee + buy a more expensive ticket within 12 months.

The watchout for those who have experience with Virgin Blue cancellations - whilst I believe DJ will allow you use the credit as you deem fit over 12 months - QF require you to use it all in one hit - on a more expensive fare than originally paid (but not necessarily the same destination).

So if you cancel a $300 SYD-PER flight, you must use the credit to buy a fare worth more than $300. You can't use it for a $150 fare now and a $150 later (like you can on DJ).

Note, I am just going on what I was told over the phone by customer service - if anyone's experience differs let us know.

You also can't rebook on same day. However if you hold a $200 fare, and a $100 fare comes available on the same day - and you can be bothered - you can cancel the $200 fare & hold it in credit (minus change fee of $27.50) and on a totally separate booking book the $100 fare.

[This message has been edited by lokijuh (edited 10-19-2003).]

Discussion on this topic:

Fare went down what happens now?.

I just typed "fare change" into the FT search engine... http://www.flyertalk.com/forum/smile.gif

OK Guys, thanks for the info. the reason I asked is UAL does refund the difference and I thought I might check on Qantas.
Moderator please close this posting.
thanks to all,
Robert