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Delays Compensation - Australian Consumer Law
The QF web site has a what appears to be a new section covering their policy on delays and compensation: https://www.qantas.com/au/en/book-a-...r-the-acl.html |
I do not fly QF much but certainly a few items interesting copied from their pages:
(definition in footnote) # A significant change means a change that significantly impacts you and your travel plans. (under commercial overbooking) If you are flying internationally and the next available flight departs over 4 hours after your scheduled departure time, you will also be given a Qantas travel voucher. will re-book you on the next available Qantas flight (my bolding) --- There is no definition of "home airport." added: and if origination is in EU there is a conflict.... |
Originally Posted by og
(Post 30556358)
The QF web site has a what appears to be a new section covering their policy on delays and compensation: https://www.qantas.com/au/en/book-a-...dertaking.html A point of note for those certain regulars on this blog who cling vociferously to the QF T&Cs and website wording: Consumer Law takes precedence! I have argued such on a number of threads... Also see: https://www.accc.gov.au/media-releas...efund-policies |
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