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-   -   ALL QF's 330's to get lay flight Business seating - Including Domestic (https://www.flyertalk.com/forum/qantas-frequent-flyer/1498339-all-qfs-330s-get-lay-flight-business-seating-including-domestic.html)

og Feb 20, 2019 1:41 pm


Originally Posted by DFWFairy (Post 30802370)
On our AKL-SYD, we got the old version instead of the originally booked new lie-flat. Fine. But on the way back, although we were on the one with new seats, they downgraded us to Y. And they did not tell us at check-in but had to call us over just before boarding. This is our first time flying QF. They suck.

what was QF’s reason for the downgrade? Were you compensated? What sort of ticket were you travelling on?

In any case, it’s no different to the sort of treatment you can get on AA or UA from time to time.

LHR/MEL/Europe FF Feb 21, 2019 4:07 am


Originally Posted by DFWFairy (Post 30802370)
On our AKL-SYD, we got the old version instead of the originally booked new lie-flat. Fine. But on the way back, although we were on the one with new seats, they downgraded us to Y. And they did not tell us at check-in but had to call us over just before boarding. This is our first time flying QF. They suck.

They issued you with biz class boarding passes and then took them off you? Did they call for volunteers? What sort of compensation were you offered? Might be worth sharing some details if you'd like to get some assistance with seeking the best possible compensation.

DFWFairy Feb 22, 2019 7:10 am

We arrived at MEL check-in counter 2 hours before our flights. Issued boarding passes in J with the same seat assignments previously booked. Nothing was said to us at that time. Just before boarding, they called 4 people, including us and explained to us there had been a change in the aircraft (with the new business class config) and that we were downgraded. A$350 comp for each of us. This was ticketed using BA award. When we booked the flight 6 months ago, it showed a new 1-2-1 config seat map, later it was changed to 2-2-2 and apparently the actual flight changed back to the new ac. It's frustrating that they played this game on our way over to Sydney and we ended up in the old business seat.

LHR/MEL/Europe FF Feb 22, 2019 7:34 am


Originally Posted by DFWFairy (Post 30809166)
We arrived at MEL check-in counter 2 hours before our flights. Issued boarding passes in J with the same seat assignments previously booked. Nothing was said to us at that time. Just before boarding, they called 4 people, including us and explained to us there had been a change in the aircraft (with the new business class config) and that we were downgraded. A$350 comp for each of us. This was ticketed using BA award. When we booked the flight 6 months ago, it showed a new 1-2-1 config seat map, later it was changed to 2-2-2 and apparently the actual flight changed back to the new ac. It's frustrating that they played this game on our way over to Sydney and we ended up in the old business seat.

Hpefully BA can give you some points back as well if the tinerary you're on permits. The actual difference between economy and biz class MEL-AKL is ~AUD1000. If these were one way BA awards you should at least get the differnce in avios back as well.

rick253 Feb 22, 2019 11:58 pm

The difference in price between economy and business fares can vary depending on dates and the type of economy or business ticket bought. For example buying a cheap sale fare or a business flex fare for 4 April is as follows.

MEL/AKL economy fares range from $268 to $663.
Business fares range from $773 to $1,168.
The difference is as low as $110, or as high as $900.

Chatter Mar 4, 2019 7:46 pm

I am considering to change my SYD-HKG flight to QF117 two weeks from now. While seat map shows 1-2-1 on A333, I am quite worried that I would end up on EBG. Given it is only two weeks from now, how safe am I? I am currently ticketed on the morning A380 flight and is a redemption ticket.

moa999 Mar 4, 2019 9:20 pm

I would have said pretty safe a few days ago given it appeared EBG had been relegated to Domestic and NZ duties for over a week.
But it's now done Shanghai, Beijing and Hong Kong (117/118) over the last three days.

EBE is well overdue to return to service but who knows whether EBG will replace it.

Chatter Mar 5, 2019 2:46 am

And another service to HKG today, that's two days in a row. How could they compete with CX on the HKG route with such inconsistent products?

LHR/MEL/Europe FF Mar 8, 2019 2:22 am


Originally Posted by Chatter (Post 30849570)
And another service to HKG today, that's two days in a row. How could they compete with CX on the HKG route with such inconsistent products?

Bit of a moot point. They can't compete, but their website implies all A330s have a standard 1-2-1 flat-bed product. So passengers book and it's too late once they turn up at the airport.

ps107 Apr 21, 2019 8:02 am

My QF38 tomorrow...

:(



https://cimg1.ibsrv.net/gimg/www.fly...e4e850da58.png

shuuy Apr 21, 2019 7:57 pm

CNS-MEL cancellation may make change things up @ps107 ... of course you can track historical routes here:

https://flightaware.com/live/flight/VHEBG
https://www.flightradar24.com/data/aircraft/vh-ebg

ps107 Apr 23, 2019 3:27 pm

I survived. Got EBG but actually somehow had one of my best plane sleeps ever so can't really complain. The seat beside me was vacant so the aisle access issue was irrelevant, thankfully.

I overheard a few people disappointed it wasn't an A380. I purposely chose the A330 flight but wasn't counting on losing against the 1:28 odds :rolleyes:

moa999 Apr 24, 2019 12:33 am

People who obviously don't look at the aircraft operating when booking.
QF35/36 and 37/38 are different, albeit for best connections to QF1/2 you need 330 one way, 380 the other.

ps107 Apr 24, 2019 12:51 am

On my onward flight to Auckland, someone else said it looks bigger than usual and asked if it was first class. Must have been expecting a 737. Or maybe they'd also just been on EBG :D

serfty Apr 24, 2019 6:13 pm


Originally Posted by ps107 (Post 31030250)
I survived. Got EBG but actually somehow had one of my best plane sleeps ever so can't really complain. ...

To be honest, I have had little trouble sleeping on Skybeds; mark 1 or 2.


While the newer 'Business Suite' looks nicer, it is somewhat cramped. (But the 'suite' certainly has more storage.)

moa999 Apr 25, 2019 12:39 am

Density wise the new Suite is similar to SkyBedI.
but you get a fully flat bed and more side room, at the expense of leg space and pitch (distance to seat in front)

Nizar Jul 7, 2019 3:45 am

Does anyone know if the 332 with business suite does the MEL/BNE run with any sort of regularity ?
How about in the other direction (BNE/MEL) ?

Cheers

serfty Jul 7, 2019 3:23 pm


Originally Posted by Nizar (Post 31277439)
Does anyone know if the 332 with business suite does the MEL/BNE run with any sort of regularity ?
How about in the other direction (BNE/MEL) ?

Cheers

Rarely - in either direction.

thereallz Jul 16, 2019 3:02 am


Originally Posted by thesentinel (Post 23993645)
Assuming the 330s won't get to LAX?

Hi, it's Lucas here, aka "Mr. Muck-up" (after what happened in a particular thread that had to be shut down).
Anyway, the 330s will possibly never make it to LAX. When QF fly to LAX, they normally go via the Pacific. If the 330s were used on this route, they'd have to make a stopover or two in the Pacific, and I'm not even sure if such airports like PPT, NAN, NOU, etc. can handle a 330. It was a good idea that QF chose such aircraft like the 744, 388, 789, and if we go back further into the golden times, e.g. 1970s-2000s they used the "most advanced" aircraft at the time, such as the 743, 742, 74S, 701, 703, etc.

ButFli Jul 16, 2019 3:32 am

QF used to send A330s to LAX (and onward to JFK) with a stop in Auckland.

LHR/MEL/Europe FF Jul 16, 2019 4:02 am


Originally Posted by lucas.zhu (Post 31308361)
...and I'm not even sure if such airports like PPT, NAN, NOU, etc. can handle a 330.

Of course all the airport you mention can handle the A330 - and larger. Air Pacific used to fly 747s (via NAN), and Air Tahiti and Air Caledonie all have aircraft either of the A330/340 or larger. PPT can handle 747s.

Kremmen Jul 16, 2019 5:24 am


Originally Posted by lucas.zhu (Post 31308361)
Hi, it's Lucas here, aka "Mr. Muck-up" (after what happened in a particular thread that had to be shut down).
Anyway, the 330s will possibly never make it to LAX. When QF fly to LAX, they normally go via the Pacific. If the 330s were used on this route, they'd have to make a stopover or two in the Pacific, and I'm not even sure if such airports like PPT, NAN, NOU, etc. can handle a 330.

Seriously? Fiji Airways used to fly 747s from NAN (in its Air Pacific days) and now flies the A330, with an A350 order in.

og Jul 16, 2019 6:31 am


Originally Posted by lucas.zhu (Post 31308361)
Hi, it's Lucas here, aka "Mr. Muck-up" (after what happened in a particular thread that had to be shut down).
Anyway, the 330s will possibly never make it to LAX. When QF fly to LAX, they normally go via the Pacific. If the 330s were used on this route, they'd have to make a stopover or two in the Pacific, and I'm not even sure if such airports like PPT, NAN, NOU, etc. can handle a 330. It was a good idea that QF chose such aircraft like the 744, 388, 789, and if we go back further into the golden times, e.g. 1970s-2000s they used the "most advanced" aircraft at the time, such as the 743, 742, 74S, 701, 703, etc.

Basic research of the native airlines from PPT, NAN and NOU (or even EF) would reveal usage of 330 ( and / or 340 ) aircraft.

And this issue is totally OT from the thread title.

ps107 Jul 16, 2019 9:23 am

EBG appears not to have moved in the last seven days. Does this mean it's finally in for some TLC?

https://www.flightradar24.com/data/aircraft/vh-ebg

nancypants Jul 16, 2019 1:31 pm


Originally Posted by ps107 (Post 31309391)
EBG appears not to have moved in the last seven days. Does this mean it's finally in for some TLC?

https://www.flightradar24.com/data/aircraft/vh-ebg

last on FR24 was SIN-BNE on 4th June?!

DownUnderFlyer Jul 18, 2019 3:49 am

[mod hat] I have deleted posts which contained a discussion which was not advancing our knowledge of A330s getting lie flat seats. I just ask everyone to take a deep breath, and behave. [/mod hat]

moa999 Jul 18, 2019 5:34 am

Pretty certain that EBG is finally getting lie flat seats (and inflight Internet).
Should be back soon.

thereallz Jul 20, 2019 4:49 pm

I'm just asking, is there a section in FT where people can talk about government planes and that sort? If so, where can I find it?

Mwenenzi Jul 20, 2019 5:03 pm


Originally Posted by lucas.zhu (Post 31325012)
I'm just asking, is there a section in FT where people can talk about government planes and that sort? If so, where can I find it?

No. Government/military aircraft can have a security aspect.
And passengers do not get frequent flyer miles/points for flights on government aircraft.
Have a look here ---> https://www.pprune.org/

screech Aug 9, 2019 4:21 am

EBG now back in service with the new seats.

estate Sep 17, 2019 2:13 pm

Apologies for the ignorance, does this now mean all the A330s (-300s and -200s) have the new(ish) lie-flat seats?
I'm looking at HKG-BNE in Feb 2020 and the seatmap currently shows 1-2-1, but having read about some late switches to older config, wanted to ask.

moa999 Sep 17, 2019 10:28 pm

Yes. EBG was the last aircraft with the SkyBeds.

Globaliser Sep 17, 2019 10:32 pm


Originally Posted by moa999 (Post 31536685)
Yes. EBG was the last aircraft with the SkyBeds.

Thank you for the good news. Does that mean that the thread title could do with being amended now?


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