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-   -   'New Qantas' SC on MEL-HKG, booked via expedia (https://www.flyertalk.com/forum/qantas-frequent-flyer/1249360-new-qantas-sc-mel-hkg-booked-via-expedia.html)

afterDawn Aug 19, 2011 3:47 am

'New Qantas' SC on MEL-HKG, booked via expedia
 
Hey everyone,

I'm booked on QF 29 MEL-HKG on 21Feb12. I made the booking through expedia because it allowed me to get a through fare to PNH on the one ticket for a few hundred $ less than any other booking means.

I received an email from QF today stating that there would be changes to my flight, but htat I should contact my travel agent (expedia) after 23 August to find out what they are. The email also stated that the travel agent would rebook me onto other flights, which I found quite confusing - I thought this would be QF's issue.

First, does anyone know what the change is likely to be? And second, does anyone have experience with schedule changes on bookings with expedia?

Cheers,
afterDawn

TPJ Aug 19, 2011 4:00 am

Actually, I believe IATA rules are that until journey commences T/A changes the ticket, and not the airline. Airline can do this only in the flight interruption situations (like passenger is already at the airport and flight gets cancelled).

Mwenenzi Aug 19, 2011 4:14 am

Your TA has control of your ticket.
Have you looked at the QF web site?
QF29 for 21 Feb is still for sale (no business class being offered)
QF29 23:55 Melbourne 05:50 Hong Kong

MEL-HKG will probaly be effected by the QF changes just announced
Look here
http://www.qantas.com.au/travel/airl...irit/global/en
http://www.qantasanswers.com.au/medi...ugust_2011.pdf

serfty Aug 19, 2011 7:27 pm


Originally Posted by Mwenenzi (Post 16952215)
..
QF29 for 21 Feb is still for sale (no business class being offered)
QF29 23:55 Melbourne 05:50 Hong Kong
...

Interesting, E/F even shows U1!Results from ExpertFlyer.com
Code:

Flight Availability Search
Departing MEL on 21/02/12 12:00 AM for HKG
Flying QF 


                                                                    Frequency
Flight        Stops  Depart            Arrive            Aircraft  Reliability    Available Classes
0 Connections
QF 29        0      MEL                HKG                744      Unavailable    F9 A9 P2 J9 C9 D9 I9 U1 W9 R9 T9 Z1 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G0 X9 E0
                    21/02/12 11:55 PM  22/02/12 5:50 AM            61% / 48m

I can book an award seat in any class (P/U/Z/X).

frankxinyu Aug 19, 2011 10:03 pm

there are no mention of them cutting MEL-HKG flights? i cant seem to find it anywhere

Aus_Mal Aug 19, 2011 11:19 pm

The timing of the flight may be set to change. So you would no longer connect to your other flight.

All will be revealed shortly (I assume!)

Lonely Flyer Aug 20, 2011 3:51 am


Originally Posted by Mwenenzi (Post 16952215)
Your TA has control of your ticket.
Have you looked at the QF web site?
QF29 for 21 Feb is still for sale (no business class being offered)
QF29 23:55 Melbourne 05:50 Hong Kong

MEL-HKG will probaly be effected by the QF changes just announced
Look here
http://www.qantas.com.au/travel/airl...irit/global/en
http://www.qantasanswers.com.au/medi...ugust_2011.pdf

I am totally befuddled!!!!!!

afterDawn Aug 20, 2011 10:43 pm


Originally Posted by Aus_Mal (Post 16957619)
The timing of the flight may be set to change. So you would no longer connect to your other flight.

All will be revealed shortly (I assume!)

Here's hoping! I've managed to figure out that the affected flight is actually my HKG-MEL flight in late may 2012. I've got a 4hr layover in HKG at this stage so unless the flight is significantly retimed earlier I'll be fine, which is a relief!

If I had booked this flight solely with QF I'd be infinitely more relaxed as contacting them and organising recovery options is fairly straightforward. But expedia bookings are a whole new world for me, and the plethora of 'scammed by expedia' stories online had me very worried. Lets hope its a simple schedule change.

afterDawn Aug 22, 2011 9:34 pm

Mystery solved!
 
Hey all,

The mystery solved itself today with an email from Expedia, containing the following info:


Hong Kong to Melbourne
Flight Change Details
Monday, 21/05/2012
Qantas Airways Flight Number: QF30
From: (HKG) Hong Kong, Hong Kong Depart: 18:55
To: (MEL) Melbourne MEL VI, Australia Arrive: 05:55 07:10 (change) +1 day
Status: CONFIRMED Class: Economy
Aircraft: Airbus A330 Jet Seats:
It seems that QF30 has been changed to an A330 and will now take an extra 1 hour 20 minutes to make the journey from HKG. Presumably this reflects a change to the QF30 schedule out of LHR.

Thanks for your advice all :-)

BD1959 Aug 22, 2011 11:47 pm


Originally Posted by afterDawn (Post 16975025)
It seems that QF30 has been changed to an A330


Which means that, even with BA picking up the service between HKG and LHR, QF now offer no F or W on this route to integrate with. A stronger Qantas, indeed!

BD


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