'New Qantas' SC on MEL-HKG, booked via expedia
#1
Original Poster
Join Date: Oct 2008
Location: MEL, Australia
Programs: QF PS, EK SkyWards Blue, SQ Krisflyer
Posts: 256
'New Qantas' SC on MEL-HKG, booked via expedia
Hey everyone,
I'm booked on QF 29 MEL-HKG on 21Feb12. I made the booking through expedia because it allowed me to get a through fare to PNH on the one ticket for a few hundred $ less than any other booking means.
I received an email from QF today stating that there would be changes to my flight, but htat I should contact my travel agent (expedia) after 23 August to find out what they are. The email also stated that the travel agent would rebook me onto other flights, which I found quite confusing - I thought this would be QF's issue.
First, does anyone know what the change is likely to be? And second, does anyone have experience with schedule changes on bookings with expedia?
Cheers,
afterDawn
I'm booked on QF 29 MEL-HKG on 21Feb12. I made the booking through expedia because it allowed me to get a through fare to PNH on the one ticket for a few hundred $ less than any other booking means.
I received an email from QF today stating that there would be changes to my flight, but htat I should contact my travel agent (expedia) after 23 August to find out what they are. The email also stated that the travel agent would rebook me onto other flights, which I found quite confusing - I thought this would be QF's issue.
First, does anyone know what the change is likely to be? And second, does anyone have experience with schedule changes on bookings with expedia?
Cheers,
afterDawn
#2
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
Actually, I believe IATA rules are that until journey commences T/A changes the ticket, and not the airline. Airline can do this only in the flight interruption situations (like passenger is already at the airport and flight gets cancelled).
#3
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,923
Your TA has control of your ticket.
Have you looked at the QF web site?
QF29 for 21 Feb is still for sale (no business class being offered)
QF29 23:55 Melbourne 05:50 Hong Kong
MEL-HKG will probaly be effected by the QF changes just announced
Look here
http://www.qantas.com.au/travel/airl...irit/global/en
http://www.qantasanswers.com.au/medi...ugust_2011.pdf
Have you looked at the QF web site?
QF29 for 21 Feb is still for sale (no business class being offered)
QF29 23:55 Melbourne 05:50 Hong Kong
MEL-HKG will probaly be effected by the QF changes just announced
Look here
http://www.qantas.com.au/travel/airl...irit/global/en
http://www.qantasanswers.com.au/medi...ugust_2011.pdf
#4
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
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Posts: 21,990
Code:
Flight Availability Search Departing MEL on 21/02/12 12:00 AM for HKG Flying QF Frequency Flight Stops Depart Arrive Aircraft Reliability Available Classes 0 Connections QF 29 0 MEL HKG 744 Unavailable F9 A9 P2 J9 C9 D9 I9 U1 W9 R9 T9 Z1 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G0 X9 E0 21/02/12 11:55 PM 22/02/12 5:50 AM 61% / 48m
#7
Join Date: Jan 2006
Location: OOL Australia
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Posts: 2,440
Your TA has control of your ticket.
Have you looked at the QF web site?
QF29 for 21 Feb is still for sale (no business class being offered)
QF29 23:55 Melbourne 05:50 Hong Kong
MEL-HKG will probaly be effected by the QF changes just announced
Look here
http://www.qantas.com.au/travel/airl...irit/global/en
http://www.qantasanswers.com.au/medi...ugust_2011.pdf
Have you looked at the QF web site?
QF29 for 21 Feb is still for sale (no business class being offered)
QF29 23:55 Melbourne 05:50 Hong Kong
MEL-HKG will probaly be effected by the QF changes just announced
Look here
http://www.qantas.com.au/travel/airl...irit/global/en
http://www.qantasanswers.com.au/medi...ugust_2011.pdf
#8
Original Poster
Join Date: Oct 2008
Location: MEL, Australia
Programs: QF PS, EK SkyWards Blue, SQ Krisflyer
Posts: 256
If I had booked this flight solely with QF I'd be infinitely more relaxed as contacting them and organising recovery options is fairly straightforward. But expedia bookings are a whole new world for me, and the plethora of 'scammed by expedia' stories online had me very worried. Lets hope its a simple schedule change.
#9
Original Poster
Join Date: Oct 2008
Location: MEL, Australia
Programs: QF PS, EK SkyWards Blue, SQ Krisflyer
Posts: 256
Mystery solved!
Hey all,
The mystery solved itself today with an email from Expedia, containing the following info:
It seems that QF30 has been changed to an A330 and will now take an extra 1 hour 20 minutes to make the journey from HKG. Presumably this reflects a change to the QF30 schedule out of LHR.
Thanks for your advice all :-)
The mystery solved itself today with an email from Expedia, containing the following info:
Hong Kong to Melbourne
Flight Change Details
Monday, 21/05/2012
Qantas Airways Flight Number: QF30
From: (HKG) Hong Kong, Hong Kong Depart: 18:55
To: (MEL) Melbourne MEL VI, Australia Arrive: 05:55 07:10 (change) +1 day
Status: CONFIRMED Class: Economy
Aircraft: Airbus A330 Jet Seats:
Flight Change Details
Monday, 21/05/2012
Qantas Airways Flight Number: QF30
From: (HKG) Hong Kong, Hong Kong Depart: 18:55
To: (MEL) Melbourne MEL VI, Australia Arrive: 05:55 07:10 (change) +1 day
Status: CONFIRMED Class: Economy
Aircraft: Airbus A330 Jet Seats:
Thanks for your advice all :-)
#10
Join Date: Jul 2004
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