The poster said that he did not have much time to make his rescheduled flight. When someone is trying to catch a flight, the last thing one needs to do after TSA screeners have ransacked his bags is to speak with a supervisor, who will do diddly squat.

Same
 

I have had to stand aside during a screening. They (TSA's) removed all of my things for examination. I remember it was difficult to even see what they were going through. Actually, it was a nice younger woman who proceeded to repack my things while the man stood there and watched me. Like I said, I could barely even see her repacking my things. Until reading this thread, I did not know I even had an option to request to repack my own things. The screening process seems pretty intimidating, and I'm 6', 220 lbs :p

I was never asked to repack my things. Luckily I keep phone(s) and such in a different compartment and my bag is sturdy enough to protect them. I carry 2-3 phones (US-gsm, China-cdma, and Japan-3g) and I woud be pretty peeved if any of them got broken by the TSA. It would be very hard to replace the China and Japan phones in the US also!

This place is becoming my second home and I learn more and more each day!

If you were receiving additional screening, you could also have asked they wait to search the bags until you are present, and place your items beyond public reach.

Got a letter from the TSA today informing me that my claim process had been begun. Also included was a code that I could put into their website to check the status of my claim:

I wonder what my "options" will be when the claim is denied, as I am sure that almost all invariably are.

If your claim is denied, you can file a lawsuit in a Federal Court.

Got a call today from an investigator asking me to fax a signed statement in. I did so, and the investigator told me that he is recommending that my claim be paid, but it will have to be reviewed by an accountability board and I will find out the final disposition in 4 weeks.........

Wow! I'll believe it when you say you've received a check. Still, this looks promising.

^ ^ ^ Still, i'll believe it when I see the check...

I got the check this morning! In typical TSA fashion, it was mailed to the wrong address - actually no address at all, just the street name. Good thing I live on a short street... Doesn't make me dislike them any less, but at least I've been repaid.

congratulations! I'm still waiting to hear back if my claim from this past March for 1 missing dress shirt and tears/rips on other clothing after my bag was searched in SJU.

Why, SHORRRE TSA will pay for broken items. Somehow. Remember, even Saddam Hussein made the Kurdish widows pay for the ammunition his Republican Guards used to murder their husbands...

Keep lining up and PAYING for it, folks.

As an interested observer (i.e. TSA hasn't broken anything of mine yet, but since I travel with computers it may happen eventually), I'd like to thank you (TSASuper) for actually providing an informative, useful response.
Even though I often disagree with TSA positions, posters like you and Bart are, as far as I'm concerned, the good side of the TSA in that you present the TSA viewpoint without being defensive or "blame the traveller". So thank you. [Now if you could just stop the silly "shoes off" business :-)
And I'm sure you'll agree that its very good news that the OP got reimbursed for his damaged Treo. A few months isn't great speed, but then again I've been waiting 4 months to get a damaged Tag watch repaired by factory service, so long delays isn't just a TSA problem.

Bob

My suitcase was once returned to me stuffed in way that it would never close, which made it necessatry for me to unpack and repack it. The screener did say "Have a nice flight." with a disgusting smirk :mad: .

As if that was not enough, her response to my attempt to complain was: "See the police officer over there? I'll call him over if you do not shut up".

By the way, I had to do my unpacking and repacking on a dirty floor. They needed the table for their next "selectee" or whatever they call it.

Care to comment, TSASuper? What would you do if you observed a screener act this way?

A screener in DFW tried that with me once. I've never seen anyone drop a subject as fast as he did, when I said: "Yes, that's a very good idea, why don't you ask him to come over?" :D