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-   Practical Travel Safety and Security Issues (https://www.flyertalk.com/forum/practical-travel-safety-security-issues-686/)
-   -   No customs forms any more when returning to US? (https://www.flyertalk.com/forum/practical-travel-safety-security-issues/1958348-no-customs-forms-any-more-when-returning-us.html)

N830MH Mar 13, 2019 11:45 pm

That's official!

You won't need a customs forms anymore. You can go through right at the door. He told me that I no longer used Mobile Passport. He says "You're all set!". Good to go. I just went through immigration. I just got back home from Switzerland trips on this Monday evening.

kevinpauly Mar 25, 2019 9:07 pm

Im coming back to the US pretty soon. Been out for a few months. So you no longer have this anymore at all airports? Anyone know about JFK? Last few times i flew into JFK, they had those face kiosks where previously they never had it.

nrr Mar 29, 2019 12:08 am


Originally Posted by blue_can (Post 30870007)
...unless they change the GE procedure and allow GE passengers to check themselves out of the airport after reporting at a machine, having the identity verified and having nothing to declare.

I thought I saw a post on this forum somewhere about some POEs no longer collecting GE slips so maybe that is part of the new procedure?

With GE slips one can get the dreaded X, if there are NO slips how would they know you didn't get an X--a siren goes off.:confused:

blue_can Mar 29, 2019 12:16 am


Originally Posted by nrr (Post 30941710)
a siren goes off.:confused:

Yep..and maybe barriers will come up and block the passenger in the GE booth until CBP comes over ;)

mauld Mar 29, 2019 7:56 am

Just returned from Rome and received my CBP on board (1st time in the past 4 out of country trips, BTW). At EWR we arrived in Terminal C, and did the electronic Passport, with photo and receipt. I only had carry on and at the end of baggage claim the officer took my Electronic receipt and told me to just throw the CBP away. Strange that it is still being handed out and yet no one wants it!

maninblack Mar 29, 2019 9:19 am

Airlines hand them out to cover their butts. Sometimes if I'm on the line, I'll collect them. Other times I'll give it back to the passenger.

There have been times when the kiosks go down and we require every passenger to have the old form. When it is found out that the crew did not pass them out on the plane, we will hold the crewmembers on the line until all of their passengers are processed. Sucks for them, but now you'll find crews that pass them out all the time, whether we want them to or not.

GUWonder Mar 29, 2019 10:37 am


Originally Posted by maninblack (Post 30942899)
Airlines hand them out to cover their butts. Sometimes if I'm on the line, I'll collect them. Other times I'll give it back to the passenger.

There have been times when the kiosks go down and we require every passenger to have the old form. When it is found out that the crew did not pass them out on the plane, we will hold the crewmembers on the line until all of their passengers are processed. Sucks for them, but now you'll find crews that pass them out all the time, whether we want them to or not.

I have never seen all the crew members held up until the very last passenger of my wide body flights have cleared into the baggage claim area. Given the pace at which some passengers get to the baggage claim, that could be a very long wait.

I see these forms handed out on most flights of mine back to the US, and on them I’m often amongst the minority of passengers who don’t take the forms. Even many GE members seem to take the forms from the FAs/airline, but I guess those are the ones who are infrequent users of GE kiosks even with their GE membership. I always have a few spare forms that are mostly filled out because sometimes they speed things up for me.

I am curious when the latest batch of these forms handed out on planes were printed out, but not so curious as to invest anything in finding out.


blue_can Mar 29, 2019 10:51 am


Originally Posted by GUWonder (Post 30943129)


I’m often amongst the minority of passengers who don’t take the forms.


Me too. I once asked an FA why they still give them out and I don't think she had a good answer. But nothing about the crew being held up until the passengers were cleared.

One place I have not seen paper forms in years is at YVR. For a while prior to getting rid of them there were notices that the paper forms would be going away. Sure enough they went away and now you have to use the machines.

The system really ought to be designed so that a situation where all the machines can go down without backup can be avoided.

mauld Mar 29, 2019 10:57 am


Originally Posted by kevinpauly (Post 30929910)
Im coming back to the US pretty soon. Been out for a few months. So you no longer have this anymore at all airports? Anyone know about JFK? Last few times i flew into JFK, they had those face kiosks where previously they never had it.

Flew into JFK late last year from Madrid, picture/kiosk was all that was done, no CBP form needed and breezed through customs in minutes.

kevinpauly Mar 29, 2019 5:58 pm

Hey all curious. I recently flew back into the US via delta airlines. When i came back in the us, the computers you use etc were much different than the ones i used previously. I usually fly back to the US via jetblue. And the area of the computers was not the same place as the last few times i flew back to the us via jetblue. So i assume different airlines have different kiosks for international arrival? Or its the same? Also when you go and give that slip to customs, you give them the slip and they look at you and the slip and say thanks and thats all. Previously i recalled you had to go through us customs twice? Like first they ask you for the paper and passport and might ask you a question or so. Then you give the paper to another officer when you leave to go and collect your luggage?


So did this all change? Or its because i flew into the us via delta as oppose to jetblue?

Boraxo Mar 29, 2019 6:06 pm

This is a massive improvement - breezed through quickly even though I checked the declare box. Was asked what I was declaring I said 2 botttles and some cookies. CBP lady just waved me on. Long lines for non GE US citizens.

Good to see CBP now focused on narcotraffickers and foreigners bringing weird foods as they should be.

TWA884 Mar 29, 2019 11:06 pm


Originally Posted by kevinpauly (Post 30944554)
Previously i recalled you had to go through us customs twice? Like first they ask you for the paper and passport and might ask you a question or so. Then you give the paper to another officer when you leave to go and collect your luggage?


So did this all change? Or its because i flew into the us via delta as oppose to jetblue?

Take a look at this thread:

blue_can Mar 30, 2019 1:14 pm


Originally Posted by Boraxo (Post 30944573)
This is a massive improvement - breezed through quickly even though I checked the declare box. Was asked what I was declaring I said 2 botttles and some cookies. CBP lady just waved me on. Long lines for non GE US citizens.

Good to see CBP now focused on narcotraffickers and foreigners bringing weird foods as they should be.

No more GE paper receipts? - or something else they have improved from before?

Boraxo Mar 30, 2019 10:43 pm


Originally Posted by blue_can (Post 30946776)
No more GE paper receipts? - or something else they have improved from before?

still GE paper receipts but collected before you enter baggage claim. No more paper customs forms for US citizens who don’t have GE but of course they have to wait in line for an agent.

TWA884 Jul 14, 2019 3:10 pm

From another thread:

Originally Posted by funkur (Post 31298010)
I contacted the Washington Post after they did a story on Mobile Passport and let the reporter know about the issue at Dulles. She reached out to MWAA and received the following response:

Dulles Airport did have automated passport control kiosks (APC) and up until recently, we had the Mobile Passport Control app (MPC) for U.S and Canadian citizens. We have removed these options at the request of U.S. Customs and Border Protection (CBP). They have chosen to implement a newer technology using 100% biometric entry at Dulles International Airport, which means that all travelers will have their likeness compared to passport photos on record during the admissions process. We were informed that it would be significantly quicker to process travelers using biometric entry than Mobile Passport Control, which reduces wait times for all travelers.

We have not fully seen that result and have asked CBP to allow Mobile Passport as an option again. Recently, we were notified they will bring back Mobile Passport (MPC); however, we haven't been provided a date yet for re-implementation. MPC will surely speed up the arrivals process for all U.S. and Canadian Citizens; and improve the flow of our visitors queue as well.

We greatly appreciate all feedback from our customers and we look forward to the opportunity to welcome you to a much better experience on your next visit.


Airport Operations/Passenger Services Division
Metropolitan Washington Airports Authority



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