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-   -   AIT information (https://www.flyertalk.com/forum/practical-travel-safety-security-issues/1138479-ait-information.html)

barbell Oct 25, 2010 11:22 am


Originally Posted by mikemey (Post 15009004)
There should be 1 sign that is standard for every NoS: It should state:
1. What the machine is
2. What it does
3. That it is optional to go through the machine, and what the alternative is.

As a data point, these signs do technically have the information you mention. Looking around for something else, I stumbled across the following links, which are the signs that I've seen, poorly placed, in the airports that I have transited.

MMW

http://www.tsa.gov/assets/pdf/mmw_info.pdf

Backscatter

http://www.tsa.gov/assets/pdf/mmw_info.pdf

The backscatter one does, indeed mention, in bold, that the scanner is optional. (n.b. I have not personally encountered the backscatter. Hence I have not seen the sign ORDOfcr describes.)

However, the poor design and placement of these signs makes it so that understanding that point is not a given for the majority of travelers who don't even know what they are stepping into.

Of course, they don't really describe the alternative as we've heard it relayed here and elsewhere. And that is also a problem.

Let me add my thanks to ORDOfcr for his/her professional and reasoned response. We'd get a lot further if everyone adopted this posting style.

Boggie Dog Oct 25, 2010 11:37 am


Originally Posted by mikemey (Post 15009004)
I would like to thank you for your professional interactions with us. It's a welcome breath of fresh air compared to some of the others I have interacted with.

I have a question, maybe you can't answer it, but I'll ask it anyway:

You stated what goes on at ORD. Thats well and good. But why is it that the signage for these machines is NOT standardized across the country?

There should be 1 sign that is standard for every NoS: It should state:
1. What the machine is
2. What it does
3. That it is optional to go through the machine, and what the alternative is.

And it should be in simple language, with pertinent parts bolded (such as the opt out)

There should also be signs available (not necessary posted, but available upon request) in the following languages:
-Spanish
-Italian
-French
-Russian
-Polish
-Chinese
-Japanese
-Arabic

This should cover the majority of travelers.

Why can't the TSA do that? How hard would it be? Hell, it would probably save money because once there's a standard sign, you wouldn't have to worry about airports doing their own thing.

I would add that the signage should be not only be posted on the machine but at the beginning of the checkpoint line on a large sign high enough not to be obstructed by people waiting in line. Video signage would be better yet.

Waiting until your right at the machine to read an 8x11 sign on copy paper is not adequate.

mikemey Oct 25, 2010 12:26 pm


Originally Posted by barbell (Post 15009570)
As a data point, these signs do technically have the information you mention. Looking around for something else, I stumbled across the following links, which are the signs that I've seen, poorly placed, in the airports that I have transited.

MMW

http://www.tsa.gov/assets/pdf/mmw_info.pdf

Backscatter

http://www.tsa.gov/assets/pdf/mmw_info.pdf

The backscatter one does, indeed mention, in bold, that the scanner is optional. (n.b. I have not personally encountered the backscatter. Hence I have not seen the sign ORDOfcr describes.)

However, the poor design and placement of these signs makes it so that understanding that point is not a given for the majority of travelers who don't even know what they are stepping into.

Of course, they don't really describe the alternative as we've heard it relayed here and elsewhere. And that is also a problem.

Let me add my thanks to ORDOfcr for his/her professional and reasoned response. We'd get a lot further if everyone adopted this posting style.

All I'm saying here is there needs to be one consistent sign, easily visible and easy to understand.

The current mish-mosh of whatever the STSO can think to include isn't getting it done.

EDIT: Not sure if this was intentional or not, but your backscatter and MMW posters aren't different - they're both the MMW one.

exbayern Oct 25, 2010 12:31 pm

'Use of this technology is optional' is to me a rather vague and misleading sentence. I don't think that makes it clear that the traveller has the choice of not using the technology, and could be misinterpreted several ways.

DevilDog438 Oct 25, 2010 12:37 pm


Originally Posted by exbayern (Post 15010072)
'Use of this technology is optional' is to me a rather vague and misleading sentence. I don't think that makes it clear that the traveller has the choice of not using the technology, and could be misinterpreted several ways.

I firmly believe that is the point. It allows TSA to state that passengers are voluntarily complying now, and gives them an out politically where TSA can say that they opted to or not to use the technology on a case by case basis.

exbayern Oct 25, 2010 12:42 pm

I agree with you, although it doesn't surprise me to see a poorly worded statement from TSA. As someone noted upthread, travellers speak many languages, and it irks me to read 'official' signage which is poorly composed or grammatically incorrect. (And I now open myself up to a critique of my English skills)

N965VJ Oct 25, 2010 1:24 pm


Originally Posted by mikemey (Post 15010016)
EDIT: Not sure if this was intentional or not, but your backscatter and MMW posters aren't different - they're both the MMW one.

Here's the backscatter Nude-O-Scope. I think barbell just made a typo. ;)

Looking at the URL, it's interesting to note that the document is called "backscatter_legal.pdf"

RadioGirl Oct 25, 2010 6:57 pm


Originally Posted by ORDofcr (Post 15008746)
I will be posting pictures. These signs are not airport specific except for the different technologies. These signs are mandatory to be placed outside of any of the WBI machines. The signage is a requirement by the WBI SOP. If you ever encounter a WBI without the required signage please by all means bring this point up to a screening supervisor.

Thanks for your help with this.

I don't think anyone doubts that the signs exist - that is, that TSA has designed, printed and distributed these signs. We all understand, too, that TSA HQ has stated that it's mandatory to place the signs outside the WBI.

The disconnect is between what TSA HQ says is policy, and the reality at the dozens of airports (soon to be hundreds) using WBI. There are many, many reports of the signs being in the wrong place, being obscured by TSA staff or lines of passengers, being AFTER the WBI, facing the wrong way, being printed on 8 1/2 by 11" paper with small font, or not being there at all.

There's a whole thread started by Blogdad Bob from PV where FTers can report locations with missing (or misplaced) signs. In one case (link), BB contacted the airport and they put the signs back in the right place. (For the next day, at least.)

So while the SOP may require signs, individual checkpoints fail to put them out, and it's up to frequent flyers to let Bob know so they can fix it. Not a great system. :td::td:

mozgytog Oct 26, 2010 6:06 pm


Originally Posted by N965VJ (Post 15010458)
Here's the backscatter Nude-O-Scope. I think barbell just made a typo. ;)

Looking at the URL, it's interesting to note that the document is called "backscatter_legal.pdf"

That's definitely not the sign I have seen at PIT, and PIT has backscatter machines at both of its checkpoints.

Wimpie Oct 26, 2010 6:32 pm

Lighten up for a few seconds
 
http://www.naturalnews.com/cartoons/...ostume_600.jpg

Scubatooth Oct 26, 2010 6:49 pm


Originally Posted by Wimpie (Post 15019746)

You owe me a keyboard. I just lost dinner all over it, which is a feat unto it self considering the things i have seen while working on the ambulance.

ORDofcr Oct 27, 2010 11:49 am


Originally Posted by mikemey (Post 15009004)
I would like to thank you for your professional interactions with us. It's a welcome breath of fresh air compared to some of the others I have interacted with.

I have a question, maybe you can't answer it, but I'll ask it anyway:

You stated what goes on at ORD. Thats well and good. But why is it that the signage for these machines is NOT standardized across the country?

There should be 1 sign that is standard for every NoS: It should state:
1. What the machine is
2. What it does
3. That it is optional to go through the machine, and what the alternative is.

And it should be in simple language, with pertinent parts bolded (such as the opt out)

There should also be signs available (not necessary posted, but available upon request) in the following languages:
-Spanish
-Italian
-French
-Russian
-Polish
-Chinese
-Japanese
-Arabic

This should cover the majority of travelers.

Why can't the TSA do that? How hard would it be? Hell, it would probably save money because once there's a standard sign, you wouldn't have to worry about airports doing their own thing.

You are more than welcome. The signage is standardized in the AIT SOP.

http://img840.imageshack.us/img840/2194/photo1we.jpg
http://img576.imageshack.us/img576/8286/photo2ct.jpg
http://img39.imageshack.us/img39/8777/photo3kd.jpg
http://img9.imageshack.us/img9/6978/photo4oc.jpg


These are the signs that are required to be posted in front of any AIT machines. These signs are not airport specific and are exact copies of attachments in the SOP in the AIT SOP.

mikemey Oct 27, 2010 11:51 am


Originally Posted by ORDofcr (Post 15024395)
You are more than welcome. The signage is standardized in the AIT SOP.

http://img840.imageshack.us/img840/2194/photo1we.jpg
http://img576.imageshack.us/img576/8286/photo2ct.jpg
http://img39.imageshack.us/img39/8777/photo3kd.jpg
http://img9.imageshack.us/img9/6978/photo4oc.jpg


These are the signs that are required to be posted in front of any AIT machines. These signs are not airport specific and are exact copies of attachments in the SOP in the AIT SOP.

I'm not saying you're wrong.

I'm saying that there is no consistency between airports. Some may have them, others don't.

Every airport should have those signs in the same place, and the TSO's should be cognizant of them.

*sigh*

doober Oct 27, 2010 11:56 am


Originally Posted by ORDofcr (Post 15024395)

These are the signs that are required to be posted in front of any AIT machines. These signs are not airport specific and are exact copies of attachments in the SOP in the AIT SOP.

What is the actual size of the signs?

exbayern Oct 27, 2010 11:58 am


Originally Posted by doober (Post 15024451)
What is the actual size of the signs?

The ones I saw at ORD earlier in the week were about 8 1/2 x 11 inches and about between waist and chest high.


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