Spirit - No Precheck status
Nov 29, 2019, 2:18 pm
#1
Original Poster
Join Date: Nov 2015
Posts: 33
Spirit - No Precheck status
First time flying Spirit tomorrow and have to say, it's been a PITA and I haven't even gotten to the airpot. I checked in and saw no pre-check on the boarding pass I plan to print out. Checked the KTN and it was correct. Called in and they asked for the issue + expiration dates for TSA which I forunately had on me. After providing all the info they asked for, my ticket still isn't showing pre-check status, and I'm getting a bit worried about having to show up super-early at the airport for the holiday travel. I DM's @ASKTSA on Twitter and they said they'd try to look into it but no guarantees given how slammed they are. Does anyone know what else I can do to try and force PreCheck onto the ticket?
Nov 30, 2019, 12:56 pm
#2
Join Date: Dec 2013
Location: BWI
Programs: Marriott Plat. Life
Posts: 13
I'm not sure why it wouldn't be working. My precheck assignment has worked fine on spirit since they opened it up a few years back. I entered the # into my profile and haven't had any issues. I don't recall if it took time to go into affect.
Dec 10, 2019, 7:50 am
#3
Join Date: Oct 2004
Programs: Amtrak Guest Rewards, Starwood Preferred Guest, Marriott Rewards, Hilton Honors
Posts: 255
First time flying Spirit tomorrow and have to say, it's been a PITA and I haven't even gotten to the airpot. I checked in and saw no pre-check on the boarding pass I plan to print out. Checked the KTN and it was correct. Called in and they asked for the issue + expiration dates for TSA which I forunately had on me. After providing all the info they asked for, my ticket still isn't showing pre-check status, and I'm getting a bit worried about having to show up super-early at the airport for the holiday travel. I DM's @ASKTSA on Twitter and they said they'd try to look into it but no guarantees given how slammed they are. Does anyone know what else I can do to try and force PreCheck onto the ticket?
Dec 19, 2019, 10:56 am
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
This is about 95% of the problem for most people and rarely has anything to do with the air carrier.
Double check to make certain that your name and date of birth match the name and date of birth associated with your KTN. For the name, this includes punctuation & spacing.
While minor discrepancies do not always result in being deselected from Pre-Check, they often do and this step eliminates most of the issues people find.
Double check to make certain that your name and date of birth match the name and date of birth associated with your KTN. For the name, this includes punctuation & spacing.
While minor discrepancies do not always result in being deselected from Pre-Check, they often do and this step eliminates most of the issues people find.
Mar 10, 2020, 2:18 pm
#6
Join Date: Sep 2003
Location: AA Lifetime PLT , BA Silver , BD RIP , HH Gold, SPG / Marriott PLT , EF Subscriber
Posts: 6,702
Its a Simple answer and something their IT Department could fix in minutes...The TSA Logo and Tick are in Color. Most Airport and Many Hotel printers don't have color. So it will not appear.
Mistake or another Spirit Scam. Does anybody have a Contact at Spirit to get this matter fixed. Come on Dudes its not Rocket Science.
If printing at home make sure your printer is set to Color or you also will be screwed.
Mistake or another Spirit Scam. Does anybody have a Contact at Spirit to get this matter fixed. Come on Dudes its not Rocket Science.
If printing at home make sure your printer is set to Color or you also will be screwed.
Mar 10, 2020, 2:28 pm
#7
Join Date: Mar 2013
Location: Minnesota
Posts: 367
Most black and white printers will still print color content, just in a grayscale format. A lot of airlines have the Pre logo in color, and I've never had an issue with it printing on a black and white printer. Even if it doesn't, it'd still show up on the boarding pass before printing, so if it didn't print on the receipt itself they could always use a mobile boarding pass, or reprint the boarding pass at a kiosk for free.
Mar 10, 2020, 3:50 pm
#8
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Most black and white printers will still print color content, just in a grayscale format. A lot of airlines have the Pre logo in color, and I've never had an issue with it printing on a black and white printer. Even if it doesn't, it'd still show up on the boarding pass before printing, so if it didn't print on the receipt itself they could always use a mobile boarding pass, or reprint the boarding pass at a kiosk for free.
Mar 11, 2020, 8:01 am
#9
Join Date: Sep 2003
Location: AA Lifetime PLT , BA Silver , BD RIP , HH Gold, SPG / Marriott PLT , EF Subscriber
Posts: 6,702
Most black and white printers will still print color content, just in a grayscale format. A lot of airlines have the Pre logo in color, and I've never had an issue with it printing on a black and white printer. Even if it doesn't, it'd still show up on the boarding pass before printing, so if it didn't print on the receipt itself they could always use a mobile boarding pass, or reprint the boarding pass at a kiosk for free.
Last edited by UncleDude; Mar 11, 2020 at 8:08 am