How to obtain Spirit Airline's Vouchers for Delayed Flights
Oct 20, 2015, 2:05 pm
#1
Original Poster
Join Date: Aug 2014
Posts: 7
How to obtain Spirit Airline's Vouchers for Delayed Flights
I had two delayed flights with Spirit last week (4 and 8 hours each). In both cases, the counter agent said we would all get $50 vouchers (for both flights). The counter agents did not provide certificate numbers, etc. Does anyone know how to obtain the flight vouchers? I've tried all of the phone numbers and options but none work. I'm sure Spirit does this to avoid giving away vouchers. Maybe it isn't even worth it???
Oct 21, 2015, 9:31 am
#2
Join Date: Nov 2009
Location: Houston, TX
Posts: 1,782
The $50 vouchers do in fact kind of suck because you can't use them with any promotion or towards the first $40 of a RT ticket (their mandatory fees).
With that being said, call the main customer service line and talk to someone there. It'll likely be a big fight, but you should be able to get them eventually.
With that being said, call the main customer service line and talk to someone there. It'll likely be a big fight, but you should be able to get them eventually.
Oct 23, 2015, 4:12 pm
#3
Join Date: Aug 2005
Location: All Over
Programs: DL Gold, AA EXP, SPG Plat, Hilton Dia, Hyatt Glob, CC Gold, Avis President's Club
Posts: 574
I had a flight delayed three hours, wrote Spirit a two sentence e-mail stating my dissatisfaction and they responded saying there was already a $50 voucher attached to the reservation and provided me the information. Booked a flight at the airport (to save on the fees) and the agent actually found the voucher via the original reservation number to subtract the $50 from the fare.
Oct 23, 2015, 5:38 pm
#4
Join Date: Nov 2009
Location: Houston, TX
Posts: 1,782
I had a flight delayed three hours, wrote Spirit a two sentence e-mail stating my dissatisfaction and they responded saying there was already a $50 voucher attached to the reservation and provided me the information. Booked a flight at the airport (to save on the fees) and the agent actually found the voucher via the original reservation number to subtract the $50 from the fare.