Ryanair - Coronavirus and Italy flights [merged cancellation questions]
May 24, 2020, 1:33 pm
#76
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https://www.ulc.gov.pl/en/news/5030-...ed-till-may-23
Last edited by sinus; May 24, 2020 at 1:40 pm
May 24, 2020, 2:35 pm
#77
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OK maybe I should be more specific - I mean Poland. This is pure government ban. I am not sure about other EU-EU flights.
https://www.ulc.gov.pl/en/news/5030-...ed-till-may-23
https://www.ulc.gov.pl/en/news/5030-...ed-till-may-23
It's an impossible situation for airlines, but that doesn't mean they get to keep customers' money for flights they cancel. Nor does it mean the airline can decide to issue a voucher instead of a refund when the customer asks for a refund.
Jun 10, 2020, 8:50 am
#78
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Has anyone in the UK successfully done a chargeback or Section 75 for a Ryanair flight? My flights in August have been cancelled, and of course Ryanair are only offering a voucher, and their online chat isn't responding when I ask for a refund.
My credit card company has an online form for chargebacks, but won't accept claims in advance of the flight date. This doesn't seem reasonable to me given that it's already cancelled, but I don't know whether it's worth spending a long time on the phone trying to get hold of them, or waiting until August, or just going straight to Section 75.
My credit card company has an online form for chargebacks, but won't accept claims in advance of the flight date. This doesn't seem reasonable to me given that it's already cancelled, but I don't know whether it's worth spending a long time on the phone trying to get hold of them, or waiting until August, or just going straight to Section 75.
Jun 10, 2020, 9:51 am
#80
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Mine went through 6 weeks ago (Ryan Air) and 4 weeks ago (Easy Jet). The credits are "provisional" meaning the airlines can respond, but I don't see how they have a leg to stand on. The credit card company said it could take 3 billing cycles (90 days) to resolve fully, but at least the money's back in my account, pending some freak reason for them to overturn the chargeback.
Jun 17, 2020, 8:09 am
#81
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Just one point of information. If you sue Ryanair in Germany (Klage), these are the lawyers, which Ryanair has hired:
Zweigstelle Frankfurt am Main
Oracle Solicitors c/o WeWork
Taunusanlage 8
60329 Frankfurt am Main
Germany
Zweigstelle Frankfurt am Main
Oracle Solicitors c/o WeWork
Taunusanlage 8
60329 Frankfurt am Main
Germany
Last edited by NewbieRunner; Jun 17, 2020 at 9:40 am
Jun 17, 2020, 9:09 am
#82
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That looks like contact details for an individual/person, and the address is for a shared workspace!!!
Maybe I'm missing something obvious, but what are the benefits to Ryanair customers of posting this information online and is this not in breach of FlyerTalk's rule 21?
Maybe I'm missing something obvious, but what are the benefits to Ryanair customers of posting this information online and is this not in breach of FlyerTalk's rule 21?
Jun 18, 2020, 5:03 am
#84
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So does that mean that, in Germany, it is the complainant that is solely responsible for ensuring the papers are served? As opposed to their legal representative, or the court who issued said papers?
Jul 10, 2020, 12:41 pm
#87
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Jul 10, 2020, 12:48 pm
#88
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Amex said the the Canadian Transport Agency's statement said vouchers were an acceptable form of refund (which is BS). It was only 60$ so I didn't want to pursue things any further. I figured I'd get my refund eventually or I'd get to use my voucher on another trip.